AutoNation USA San Antonio
Customer Reviews of AutoNation USA San Antonio
Review type:
Amazing service
by Alex Garcia on 04/26/2025updated 05/01/2025Got great help from these guys here at autonation got me an awesome trade in value and an affordable rate!! Abe, John, and everyone there are awesome.Friendly and Down to earth
by Laura S. on 03/12/2025updated 03/19/2025Josh was a pleasure to work with. He answered all our questions in detail and helped us move through the process of selling our vehicle. Genuine and down to earth person. Recommend 10/10.Hello Laura, we're happy you found our staff to be so supportive during your experience here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!
Desmond is a Wizard
by Jacobopyd on 03/15/2025I cannot explain how great Desmond was. I drove all the way down from Austin just because how PHENOMENAL his service was. His attention to detail and problem solving had me cancel with another sales person at a different dealership which I… never do. He asked all the right questions and found me the perfect vehicle and I couldn’t be happier. These days it’s hard to find a committed and honest salesperson and I say that being in sales myself. I will be referring everyone I know to Desmond and Autonation. Thanks again Desmond you have changed my life!Hi, thanks so much for the warm recommendation of the team here at AutoNation USA San Antonio. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great quality vehicles 5 star service
by Misty 79 on 02/22/2025The staff was very friendly they walked out to us when we got there and asked what we was looking for and what we had in mind on prices he didn't push it took us about 2 hours to get it all doneHi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.
Fast and easy
by Chuy BMW on 01/26/2025They have a great selection here , I was impressed with how clean it was and how fast and easy it was buying a car here, my sales man was awesome! Answer every question I asked and was straight forward with everythingThank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very good experience with the sales man Shadan
by Edmunds on 12/15/2024updated 12/20/2024Shadan did a great job on explaining everything to us. He answered all of our questions, very gentle. Thank you Shadan you are great.Hi, thank you for your positive review. We're happy to have been of service to you.
First Timer - great experience!
by Parker.sands on 12/12/2024Dave our sales guy and John the Finance guy were both professional, helpful, and top notch!Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Honest, open, transparent. Great Service.
by AEsparza89 on 10/12/2024We had Frank help us through this process and I must say he was outstanding. I’ve never felt so comfortable and at ease during a shopping experience for a car, that’s usually a stressful experience, but not with Frank or AutoNation. They… were honest and transparent about everything and helped us with our needs and budget. Didn’t try to sell us something we didn’t need or couldn’t use. Highly recommend. They work with any budget or credit score as well.Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing service
by Daniel7909 on 07/21/2024John was amazing and helped me get my very first car with what I was asking for! So gratefulHello, we're happy you found our staff to be supportive during your experience here at AutoNation USA San Antonio. If you ever need help, just give us a call. Happy motoring!
Great experience!
by Lexi Petsch on 06/09/2024Frank worked very hard to get me a great deal on my Audi. Very blessed to have worked with him.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Great experience
by JonSeaux on 04/19/2024Sales rep Juan and finance Manager Michael were friendly, knowledgeable and very relatable. Honest and trusting. I wish we had come here sooner. They were up front, told us what needed to be done and what we shouldn’t do. I’ve bought… several cars in my life and for the first time a sales rep was not trying to get me to make massive down payments and being upfront with everything. The warranties were great additions and I do recommend them. So thank you for the fastest two hours. Yes. It was quick and efficient. Not a 6 hour stay like most car places.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Purchase
by Nicholas on 04/03/2024I purchased a 2019 Toyota Tundra from this Auto Nation dealership which has been in San Antonio Tx for only 2 years which the sales representative and finance representative were awesome and very friendly and very helpful with my needs on… buying a vehicle from themHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Smooth Sailing
by Scott G on 02/25/2024Purchased my second vehicle in two weeks from AutoNation USA in San Antonio. Lisa Robinson worked with me on both transactions and her attention to detail, customer service and follow up were top shelf. The second vehicle was even brought… in from another AutoNation location in Houston and the process was seamless and without issue. Communication and all aspects were communicated clearly and transparently. Highly recommend.Hi Scott, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Super Satisfied
by Henry S on 02/22/2024The people here got straight to the point and were professional, courteous, and transparent about the vehicles. I ended up purchasing something I didn’t think I could afford. I would recommend AutoNation to any and everyone.Thanks so much for the warm recommendation of the team here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!
Low pressure, helpful service!
by SRK1999 on 02/19/2024Juan was a helpful and low pressure guide both on the phone and in person… Satisfied completely with our experience!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Car purchase
by Bjornsjp on 02/17/2024Lisa was a great salesperson and Rob made sure the car transfer went smoothly. Great service and nice car.Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Great process
by Fellowship on 01/26/2024Easy process from start to finish! Mark is amazing!! Upfront pricing and honest dealership!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My fist time at auto nation
by Leoperez408 on 01/18/2024My experience at auto nation by far was the best compared to other dealerships I had went to in the past couple weeks while shopping around. They made my purchase easy and very transparent. I would definitely recommend them to anyone… looking to buy a quality vehicle hassle free. James the salesman and the finance consultant Michael were amazing. They get 5 stars from meHi, we are pleased to hear you had such a positive experience with us! Thanks for the recommendation and have an amazing day!
Juan Moreno was excellent
by Victor V on 01/07/2024I had a great buying experience with Juan Moreno. He was very knowledgeable about the car I was interested in and gave me good points to consider in making my decision. He made car buying enjoyable.Hi Victor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Jesús “Chuy” on 12/08/2023updated 12/15/2023I am very satisfied with the purchase I made from here, the salesman went out of his way to help me as a customer. I appreciate everyone’s help from Auto Nation USA San Antonio.Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
by Happy Client on 11/26/2023Mark Goslee was very helpful when were in the market for a work vehicle. He checked the inventory and offered us several vehicles in our preferences. He was very friendly and helpful by offered what the dealership has to offer in making the… big bang for the buck on your chosen vehicle to help you out with future unexpected costs.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Alex, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 05/02/2025