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Customer Reviews of AutoNation USA San Antonio

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39 sales reviews
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  • Amazing service

    5 out of 5 starsby Alex Garcia on 04/26/2025
    updated 05/01/2025

    Got great help from these guys here at autonation got me an awesome trade in value and an affordable rate!! Abe, John, and everyone there are awesome.
    • Hi Alex, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Paige Mason on 05/02/2025


  • Friendly and Down to earth

    5 out of 5 starsby Laura S. on 03/12/2025
    updated 03/19/2025

    Josh was a pleasure to work with. He answered all our questions in detail and helped us move through the process of selling our vehicle. Genuine and down to earth person. Recommend 10/10.
    • Hello Laura, we're happy you found our staff to be so supportive during your experience here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 03/20/2025


  • Desmond is a Wizard

    5 out of 5 starsby Jacobopyd on 03/15/2025

    I cannot explain how great Desmond was. I drove all the way down from Austin just because how PHENOMENAL his service was. His attention to detail and problem solving had me cancel with another sales person at a different dealership which I never do. He asked all the right questions and found me the perfect vehicle and I couldn’t be happier. These days it’s hard to find a committed and honest salesperson and I say that being in sales myself. I will be referring everyone I know to Desmond and Autonation. Thanks again Desmond you have changed my life!
    • Hi, thanks so much for the warm recommendation of the team here at AutoNation USA San Antonio. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Peter Joyson on 03/18/2025


  • Great quality vehicles 5 star service

    5 out of 5 starsby Misty 79 on 02/22/2025

    The staff was very friendly they walked out to us when we got there and asked what we was looking for and what we had in mind on prices he didn't push it took us about 2 hours to get it all done
    • Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

      by Patty Sow on 02/26/2025


  • Fast and easy

    5 out of 5 starsby Chuy BMW on 01/26/2025

    They have a great selection here , I was impressed with how clean it was and how fast and easy it was buying a car here, my sales man was awesome! Answer every question I asked and was straight forward with everything
    • Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Sue Tilly on 01/28/2025


  • Very good experience with the sales man Shadan

    5 out of 5 starsby Edmunds on 12/15/2024
    updated 12/20/2024

    Shadan did a great job on explaining everything to us. He answered all of our questions, very gentle. Thank you Shadan you are great.
    • Hi, thank you for your positive review. We're happy to have been of service to you.

      by Kiara Dou on 12/21/2024


  • First Timer - great experience!

    5 out of 5 starsby Parker.sands on 12/12/2024

    Dave our sales guy and John the Finance guy were both professional, helpful, and top notch!
    • Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Paige Mason on 12/13/2024

  • Honest, open, transparent. Great Service.

    5 out of 5 starsby AEsparza89 on 10/12/2024

    We had Frank help us through this process and I must say he was outstanding. I’ve never felt so comfortable and at ease during a shopping experience for a car, that’s usually a stressful experience, but not with Frank or AutoNation. They were honest and transparent about everything and helped us with our needs and budget. Didn’t try to sell us something we didn’t need or couldn’t use. Highly recommend. They work with any budget or credit score as well.
    • Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Kiara Dou on 10/15/2024

  • Amazing service

    5 out of 5 starsby Daniel7909 on 07/21/2024

    John was amazing and helped me get my very first car with what I was asking for! So grateful
    • Hello, we're happy you found our staff to be supportive during your experience here at AutoNation USA San Antonio. If you ever need help, just give us a call. Happy motoring!

      by Phoenix Grant on 07/23/2024

  • Great experience!

    5 out of 5 starsby Lexi Petsch on 06/09/2024

    Frank worked very hard to get me a great deal on my Audi. Very blessed to have worked with him.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

      by Peter Joyson on 06/11/2024

  • Great experience

    5 out of 5 starsby JonSeaux on 04/19/2024

    Sales rep Juan and finance Manager Michael were friendly, knowledgeable and very relatable. Honest and trusting. I wish we had come here sooner. They were up front, told us what needed to be done and what we shouldn’t do. I’ve bought several cars in my life and for the first time a sales rep was not trying to get me to make massive down payments and being upfront with everything. The warranties were great additions and I do recommend them. So thank you for the fastest two hours. Yes. It was quick and efficient. Not a 6 hour stay like most car places.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Destiny Jarvis on 04/23/2024

  • Purchase

    5 out of 5 starsby Nicholas on 04/03/2024

    I purchased a 2019 Toyota Tundra from this Auto Nation dealership which has been in San Antonio Tx for only 2 years which the sales representative and finance representative were awesome and very friendly and very helpful with my needs on buying a vehicle from them
    • Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

      by Nia Sterling on 04/05/2024

  • Smooth Sailing

    5 out of 5 starsby Scott G on 02/25/2024

    Purchased my second vehicle in two weeks from AutoNation USA in San Antonio. Lisa Robinson worked with me on both transactions and her attention to detail, customer service and follow up were top shelf. The second vehicle was even brought in from another AutoNation location in Houston and the process was seamless and without issue. Communication and all aspects were communicated clearly and transparently. Highly recommend.
    • Hi Scott, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Destiny Jarvis on 02/27/2024

  • Super Satisfied

    5 out of 5 starsby Henry S on 02/22/2024

    The people here got straight to the point and were professional, courteous, and transparent about the vehicles. I ended up purchasing something I didn’t think I could afford. I would recommend AutoNation to any and everyone.
    • Thanks so much for the warm recommendation of the team here at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sue Tilly on 02/24/2024

  • Low pressure, helpful service!

    5 out of 5 starsby SRK1999 on 02/19/2024

    Juan was a helpful and low pressure guide both on the phone and in person… Satisfied completely with our experience!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 02/22/2024

  • Car purchase

    5 out of 5 starsby Bjornsjp on 02/17/2024

    Lisa was a great salesperson and Rob made sure the car transfer went smoothly. Great service and nice car.
    • Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/21/2024

  • Great process

    5 out of 5 starsby Fellowship on 01/26/2024

    Easy process from start to finish! Mark is amazing!! Upfront pricing and honest dealership!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Peter Joyson on 01/30/2024

  • My fist time at auto nation

    5 out of 5 starsby Leoperez408 on 01/18/2024

    My experience at auto nation by far was the best compared to other dealerships I had went to in the past couple weeks while shopping around. They made my purchase easy and very transparent. I would definitely recommend them to anyone looking to buy a quality vehicle hassle free. James the salesman and the finance consultant Michael were amazing. They get 5 stars from me
    • Hi, we are pleased to hear you had such a positive experience with us! Thanks for the recommendation and have an amazing day!

      by Patty Sow on 01/19/2024

  • Juan Moreno was excellent

    5 out of 5 starsby Victor V on 01/07/2024

    I had a great buying experience with Juan Moreno. He was very knowledgeable about the car I was interested in and gave me good points to consider in making my decision. He made car buying enjoyable.
    • Hi Victor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 01/09/2024

  • Sales

    5 out of 5 starsby Jesús “Chuy” on 12/08/2023
    updated 12/15/2023

    I am very satisfied with the purchase I made from here, the salesman went out of his way to help me as a customer. I appreciate everyone’s help from Auto Nation USA San Antonio.
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation USA San Antonio. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 12/17/2023

  • Great customer service

    5 out of 5 starsby Happy Client on 11/26/2023

    Mark Goslee was very helpful when were in the market for a work vehicle. He checked the inventory and offered us several vehicles in our preferences. He was very friendly and helpful by offered what the dealership has to offer in making the big bang for the buck on your chosen vehicle to help you out with future unexpected costs.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 11/28/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi