Customer Reviews of eCarOne
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Exceptional Service
by Darla on 04/09/2024Friendly service, no haggle, in and out with no stress!Great Experience
by PECKBMW on 10/20/2023Just picked up my car from eCarOne and was very pleased with the experience. Here’s why: - [ ] Solo test drives - [ ] Extended test drive - [ ] Generous trade value - [ ] Quick and easy out processing - [ ] No pressure sales staff I… arrived at the lot knowing which car I was interested in from their ad on the CARFAX website. Via the website, I sent an email checking on availability. Jonny Tran quickly responded that the car was available. I arrived Monday morning unannounced and met Jonny. After verifying my license and insurance, Jonny handed me the keys and said “have fun”. After the test drive, I expressed interest and asked if I could take it to my mechanic and wife for approval, preferably overnight. While they wouldn’t let me take it overnight, they did give me until close of business that day. (Sewell let me take my wife’s car home over a weekend.) After a thumbs up from both of my approval authorities (see above) I bought the car. While I was out, then appraised my old car for traded, and offered me $2000 over what other dealerships had offered. As most dealerships do, they added tinting and exterior protection packages for approximately $1,500 BUT it was included in the asking price (which was about $8-10K below comparable vehicles). During out processing, they threw in a Door ding protection policy ($900 cost) at no additional charge. Tuesday morning I arrived and the car was detailed and ready to go. I was in and out within the hour and drove off in my 2022 BMW M5 Competition.
Tesla Model Y
Nissan ARIYA
Tesla Model X
Mercedes-Benz EQE
About our dealership
eCarOne is a pre-owned luxury vehicle dealership known for offering high-quality, hand-selected cars and exceptional customer service. The dealership specializes in luxury brands such as Mercedes-Benz, BMW, Audi, Lexus, Jaguar, and other premium makes, catering to customers looking for a top-tier car-buying experience.
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
Languages Spoken (4)
- English
- Arabic
- Vietnamese
- Spanish