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Customer Reviews of Porsche Plano

Review type:

Overall rating

4.7
4.67 out of 5 stars

(36 reviews)


Customer recommendations:

Yes (33)|No (3)

Great Experience

5 out of 5 starsby Richard M. on 12/22/2024

I drove five hours to purchase a used mustang from this dealership. The salesman, Christopher Ramos, was awesome and the process was fast and easy as well as the follow up.
  • We are pleased to hear you had such a positive experience with us, Richard! If you ever need help, just give us a call. Happy motoring!

    by Chole Yates on 12/24/2024

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The following reviews are more than two years old. They are not included in the overall rating.
155 reviews
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  • good experience with Plano Porsche, Kind staff and very helpful

    5 out of 5 starsby BRamIAH on 05/31/2016

    Jeromy B was extremely knowledgeable, patient, helpful, friendly, and transparent. The delivery of the car was seamless, i highly recommend Jeromy.
  • Excellent service

    5 out of 5 starsby Chasman20 on 05/30/2016

    Professional and courteous staff of service technicians. Isaac always goes the extra distance to provide accurate expectations and delivers the very best every time.
  • Great staff, great cars

    5 out of 5 starsby HappyDriver97 on 05/28/2016

    Colin and the team at Porsche Plano made it very easy to purchase a car. After the purchase was complete, Colin was great about showing me how to work everything (a lot of new gauges and gadgets to learn!). They do a nice job upholding the Porsche brand promise of excellence.
  • Upfront and friendly service

    5 out of 5 starsby AGMiller on 05/24/2016

    Colin was pleasant to deal with and he worked with me via email prior to our 2 hour drive to purchase a used vehicle. No surprises when we arrived and paperwork was quick and easy.
  • Great sales experience

    5 out of 5 starsby ougrad1 on 04/09/2016

    Owen was my sales advisor and he took great care of me from the moment I inquired about a Macan and through the rest of the purchase process. He was always very quick with feelings to my questions and followed up proactively but wasn't "salesy." the store was also much more laid back than park place. Plano was more welcoming and didn't act or treat you like you needed to have a net worth of millions to get great service. Overall, I would highly recommend them to anyone looking for a porsche.
  • Most Beautiful Boxster Ever

    5 out of 5 starsby Elizabeth2266 on 02/13/2016

    Owen Scales did a wonderful job helping us navigate and find the perfect Boxster. He was patient and answered all my questions. We LOVE our new car
  • Purchase 2016 Cayenne Turbo S

    5 out of 5 starsby kcfikes2016 on 02/03/2016

    We just purchased a new 2016 Cayenne Turbo S from Auto Nation. This being our second Porsche purchased from this dealership. We drive 150 miles each time to purchase the vehicle . We are truly committed to this dealership - one of the best around. Our salesman is top notch - Colin Kurth and we recommend him to everyone that wants to buy a new Porsche. He is the BEST along with the dealership.
  • Fantastic Sales Experience

    5 out of 5 starsby bmccaulley on 01/23/2016

    Mark Laurenzi made the entire experience incredibly seamless. I reached out to Mark a few weeks ago letting him know my wife was in the market for a Cayenne. I had previously purchased a Targa 4S from him, and he said he'd get right on it. Boy did he! Less than a week later, I was on my way out of town for a business trip when he reached out to me with a CPO Cayenne that met my wife's requirements. He went the extra mile to walk me through everything, send me pictures, walk my wife through the test drive, set up the financing, etc. while I was gone. When I got back it was a very simple process to finalize all the paperwork. The dealership itself is impeccable. The recent renovation has really opened it up and has greatly increased the amount of cars available in the showroom. The staff is all friendly, and works to get to know you by name. They also frequently have customer events that make you feel like you're part of the Porsche family. The parts and accessories department is willing to cut deals on certain items, especially if you're a repeat customer. All in all, I really feel like you're getting the premium experience that I'm paying for in a premium car.
  • New Lease Purchase

    5 out of 5 starsby dtinker on 12/26/2015
    updated 01/11/2016

    We had a great overall experience. We leased a new Cayenne and the experience was smooth and exceeded our expectations. They went above and beyond to satisfy our needs.
  • Boxster Spyder purchase

    5 out of 5 starsby Jugtex57 on 11/28/2015

    Mark Laurenzi did an outstanding job. I really appreciate his follow through.
  • Customer Oriented

    5 out of 5 starsby Sterl1ng on 09/01/2015

    Porsche of Plano succeeded in achieving the 5 Star sales experience as relates to the recent purchase of my new GT4 ... Knowledgeable Sales Person , Customer service oriented , Courteous , Responsive ,, Organized , First Class in all respects .
  • Great sales assistance

    5 out of 5 starsby WJS6731 on 08/18/2015

    My wife and I recently purchased a Macan S through this dealership. Everyone there has been very friendly and helpful. Special thanks to Jason Dearmond, our sales consultant. He was helpful and patient through the entire test drive - order - delivery process. A great experience from our perspective!
  • Seamless purchase

    5 out of 5 starsby Dennisdu on 07/23/2015

    From the day we walked into the dealership to the date we purchased the Cayenne, about a week's time, every question we asked was answered and every request was honored. We received no pressure to make a decision. The sales person was completely knowledgeable about the vehicle and the finance person was extremely competent and professional.
  • Great Dealership

    5 out of 5 starsby Gremil on 03/03/2015

    This is the second car I have purchased from Porsche of Plano and they have both been great experiences. The sales staff is courteous and professional and they really know their products. There was never any pressure to buy. I love the cars and my experience with the dealership has been outstanding.
  • 2015 911 purchase

    5 out of 5 starsby kleinqprorider on 01/05/2015

    Worked with David Loder. Experienced Porsche Ambassador, owns a couple of Porsches was helpful in picking options and suggesting alternatives. Including ones I could live without. Enjoyed working with him. Look forward to visiting the shop for complimentary car washes - nice touch!
  • Great dealership to shop for Porsche's!

    5 out of 5 starsby dreese1 on 12/20/2014

    Just had a great buying experience purchasing a preowned 911. It was a very relaxed and friendly atmosphere I had not experienced before at a "high end" dealer. Thanks to the staff and David Loder.
  • New car purchase

    5 out of 5 starsby newcar80 on 10/11/2014

    Jason is awesome, he was outstanding
  • Great Porsche People

    5 out of 5 starsby reddogII on 10/09/2014

    Everyone at Porsche of Plano is extremely knowledgeable about Porsches and very professional. It was a pleasure working with them. All telephone calls and e-mails received prompt responses. Jon Griggs and Mark Laurenzi went out of their way to make my buying experience very enjoyable and uncomplicated.
  • outstanding understanding of the customer

    5 out of 5 starsby mjohansson on 09/30/2014

    Me and my wife had a very good experience working with David L. in Sales and Suzanne in Finance, on the purchase of our most recent Porsche Boxster. Our "“normal"” experience of getting into a new car is that its often a painful stressful process that takes up to much of valuable time but they made the process pleasant and easy on us. David is very service minded and he thinks about everything to make our purchase of a high end car the best ever and we specially enjoy his non-pressure sales approach that allows us to feel confident and comfortable choosing Porsche of Plano again. Suzanne deals with clients in a very professional way and provided us with various options so that we could make informed and strategic decision. My wife and I are very happy with our latest addition....a 2014 Boxter S.. what a fabulous sports car it is !! Brg Michael Johansson
  • Porsche Professional

    5 out of 5 starsby KCWALKER on 08/27/2014

    I usually don't take the time to write reviews online but this experience at Porsche Plano deserved to be recognized. Jason P. was my Sales Consultant and I must say the one word that comes to mind is PROFESSIONAL. He has to be the most customer focused salesman I have ever met. Jason contacted me when he found a vehicle he thought fit the criteria I was looking for. I worked with Jason over the phone and through email as I am in Houston and could not get up to the dealership right away. We worked on and off during the week and by the weekend I was at the dealership taking delivery of a beautiful Cayenne. It was exactly what I was looking for. This whole experience EXCEEDED my expectations. This is the way a car-buying experience should be. If only they were closer to Houston so I could continue to use them for service. If you are looking for a new or used Porsche I highly recommend calling Jason and let him know what you are looking for. Great experience!
  • Excellent Sales and Service!

    5 out of 5 starsby DougBarman on 08/13/2014

    I just purchased my 3rd Certified Pre-Owned Porsche from Porsche Plano and they just make it so easy. They credit my trade-ins fairly and price negotiation takes minutes. They don't bring you to a back office and sweat you with different levels of sales management. Buying a car from Porsche Plano is actually a pleasant experience as they teach you about the cars and answer every question you may have. I highly recommend John L. as a Sales Contact - he is friendly, knowledgeable and listens to what your needs are. Financing is also simple and quick. Equally important is their Service Department. While they all are great, my wife and I really like Isaac as he knows us really well and goes out of his way to take care of us. You are treated great when you arrive, they honor warranties and provide free loaner cars. I hope you all have as great experience as we have.
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi