All American Chrysler Dodge Jeep Ram of Midland
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Customer Reviews of All American Chrysler Dodge Jeep Ram of Midland
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Absolutely Pathetic
by Magnum on 02/08/2024Beware: I have a brand new Challenger with less than 500 miles and a dead battery... no problem, these things happen. I booked an appointment online through their system for 8am on Friday - obviously, with the expectations they would… change out the battery and I'd be on my way to work. LOL! The guy said I would need to leave the car with him for the day because they are so backed up. Apparently the fact that I booked an appointment in advance means nothing. Long story short, I received my car back on Wednesday. You're reading this correctly, it took All American five (5) (V) (Cinco) working days to change a battery! It took them five days to do 15 minutes of work!!! I have reported All American to Dodge corporate as well as requested a refund for my warranty as All American Dodge is the only dealership in the Midland area and I can't afford to rent a car each time I go to the dealer.
The following reviews are more than two years old. They are not included in the overall rating.
30 reviews
One of the Greatest experience!
by Jabocars on 09/23/2017Just wanted to thank Lisa at All American Dodge in Midland for one of the greatest car buying experience i have ever had! She got me the truck that i wanted for fair and reasonable price! Truely recommend to anyone that is looking to… purchase a new car or truck to ask for Lisa and let her see what she can do!Wonderful deal
by Uhrichbritni03 on 08/29/2017I originally purchased an older, used vehicle off their lot. My budget was low and very specific and they got me in the best vehicle possible for my needs. Unfortunately, after a mishap with the motor shortly after purchasing, Lisa went… above and beyond to make sure I left their lot again with exactly what I needed - ultimately a running, reliable vehicle as my baby was due in two days. Not only did she get me out of the used vehicle, avoiding major service repairs, but I drove off their lot in a brand new '17 vehicle in budget, but also with zero financial repercussions from the used vehicle. Lisa took all of my personal needs into full account with extreme concern about what was best for me and my family. Through this purchase, I have grown to know Lisa on a little more personal level and her actions were literally a life saver for my family's emotional and financial needs. Thank you!Maria Diaz awesome car sales woman
by Eddergar123 on 08/24/2017She was pretty quick and committed to her word thanks Maria u r awesomeFamily Van Purchase
by Sssmith on 07/15/2017Purchasing a vehicle is something I usually dread, because it is aggravating and time consuming. This experience was much more pleasant because of Car Salesman Zachary Owen. Zak is efficient, professional, and knows what he is doing. He… answered emails pmomptly, communicated clearly, and was knowledgeable about the vehicles. He followed up on our lost set of keys, until a new set was made for us. I highly recomend him- if you hate the usual haggling & messing around, and just want a good car at a fair price!Great experience
by Noemyyyy1 on 01/06/2017updated 01/13/2017Advisor and technician were absolutely helpfull.got my car in and out with no problems or any additional fees. Great people thereAbdul is the best business partner their is
by Bigpark on 12/28/2016Want to be treated fair and get the best deal ask for Abdul. The man is great and the only sales guy I use great service knowledge and support go see someone who caresBest Car Salesman I've ever had!!!
by Bmoody213 on 11/19/2016Daniel Boyce with All American of Midland was the best car salesman I have ever dealt with. Friendly, helpful, and upfront about everything. He's communicated everything as requested. If you're in Midland and need a salesman, please go to… Daniel at All American, he is honestly the best car salesman around!Go see Mike Duarte!
by Andy_Salcedo on 09/28/2016I have bought several vehicles for personal use over the years from Mike. This was the first time I have bought one for my company. Mike found us the perfect delivery van and got us a great deal. I cannot recommend him highly enough!Satisfied
by Arizbeth08 on 07/21/2016updated 08/09/2016My first time buying at All American Chrysler in Midland I have made previous purchases at All American Chevrolet in Midland, I like the Service they were willing to help me and find the right vehicle just for me and in 3 hours I was the… owner of a new vehicle.Great Buying Experience!
by Scott_B58 on 07/29/2016I bought a 2016 Jeep Cherokee Limited from Daniel Boyce a few weeks ago on one of the hottest July days this this summer. They gave us a better than expected price for our trade-in, and we couldn't help but take the offer! Overall it was… one of the best car buying experiences I have ever had, and believe me, I have had a few! We just took it to Denver, and overall I am very impressed with this vehicle. Thanks to Daniel and Scott in financing for making this happen!Oil Change Review
by RonsDodgeRam on 07/29/2016Vehicle was brought in to have oil changed and the service was done as expected.Great experience!
by MandySolis on 07/21/2016I recently purchased a 2016 Ram Rebel. I love my truck and everything was smooth with the purchase. My salesman Daniel Boyce was very knowledgeable and made sure I got the exact truck I wanted!Juan was wonderful !
by Preyes912 on 06/30/2016updated 07/08/2016Juan is the only service advisor who has called and followed up with us on our vehicle. He does what he says he is going to do and is the only one we will recommend to useOil Change Excellent
by Dramirez75 on 06/27/2016Excellent Service and Great Smiles Very Professional and fixed my check engine light with a quick update instead of just setting up an appointment to come in took care of the problem at that moment very cool.Too long
by Ravynne on 04/11/2016The service was done, but the time for a simple oil change was over 3 hours.srt challenger
by Grissly on 03/25/2016updated 04/04/2016everything went quick, got the price we wanted without too much going back and forth, and everyone was helpful.Good service!
by Adrian86 on 03/25/2016updated 04/04/2016The service was good and fast, i just would like the oil change to be cheaper since I have a diesel truck. Other than that perfect!Never buy here!!!!!
by jonnyb251985 on 03/10/2016This is the worst dealership I have ever delt with. Horrible customer service. Salesman is [non-permissible content removed] and wasted my time so many times. I made two 4hr trips to the service department for repairs that should have been… made before I bought the vehicle. The vehicle was brought to me dirty and had no horn, after two faild trips to Midland TX again a 4hr drive one way for me, he finally listened to me and had me take the car to a local dealership to get it fixed. I received no apologies, no compensation for my time or fuel spent! I can't believe this guy has a job!Love my salesman!
by Elee015 on 02/04/2016Victor Harris has done it again! He is a great salesman and great to work with. He sold us our 2011 Tahoe back in 2014 with an amazing deal and just sold us a 2012 Ford Fusion with great mileage for a great price! I would highly recommend… asking for him, if you are searching for a vehicle and want to find a deal!Big Mike is Awesome!!
by 4KDHART on 01/05/2016We recently purchased our 3rd truck from Big Mike and as always, he is wonderful to deal with! He makes the buying process super easy and the paperwork didn't take long at all. He'll search the inventory and find what you need. We bought my… son's truck last year and he always makes my son feel welcome and takes the time to visit with him and answer his questions. We will definitely be back for our youngest son if not sooner!
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