Nissan of McKinney
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Customer Reviews of Nissan of McKinney
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Sales
by Joshua T on 01/15/2025updated 01/23/2025I’ve always had a great experience here and have purchased several cars from Nissan of McKinney. Peter, Cesar, and David have always taken great care of me. Come see them for your next vehicle!They sold the car we were purchasing with/for our 18-year-old after we had
by brasdu on 08/16/2023I was in contact with Michelle Montoya with Nissan of McKinney Used Cars Sale, beginning at 12:30pm on Aug-15. We made an appointment for 6pm to test drive a car, arriving about 40min. early. We arrived, test drove the car, negotiated the… price, and filled out the credit application (which took seemingly too long to process), only for Geneva (Used Sales Mgr) to return and tell us it took too long because they just sold that car and she was trying to find us another one. Again, I had a very excited 18-year-old that was immediately crushed when they sold this car out from under us. Their explanation was that it was an internet sale, when IN FACT, and in hindsight, the deal was going on right behind us when my son told me another customer was driving the car we were planning to purchase. I told him “Surely they would not do business that way"... but they proved me wrong, just waiting to see who they were going to get the greater sale from. I don't know how these people sleep at night. Avoid this place at all costs. Their business ethics are beyond reprehensible.Hi Brasdu, thank you for taking the time to let us know about your recent experience. We appreciate all reviews, and appreciate you providing us with this feedback.
non-refundable
by Brian6598 on 08/20/2016I'm relocating from NYC to McKinney and found a great car online at this dealership. I called and worked with a nice salesperson. I wanted them to hold the car for a week until I arrive and could test drive. The sale manager wanted by… downpayment as a deposit and it was non-refundable if I didn't buy a that or another car from from them. I told the sales person his manager was out of his mind. The good news was Mac Haik Nissan in Corinth did hold and even better pre-owned Nissan for $500 and it's refundable. I will be living in McKinney and this dealership will not have my servicing business.Brian, We are very sorry for the experience you had with our salesman regarding the deposit on the vehicle. We would love the chance to earn your business and would like to discuss your experience further. Please give General Manager, David Kelley a call at (469) 919-5544 as soon as possible.
First Time Buyer
by ljfever on 03/17/2016Everyone at Nissan of McKinney made this an amazing experience. The process was very stream-lined and efficient. I am a grandmother and just purchased my first Brand New Car!! Wow! Thank you Nissan of McKinney!Thanks for choosing Nissan of McKinney, we are very grateful for your business and we hope you love your new car! It was our pleasure serving you and we are very happy that you had an amazing experience. Please let us know if there is anything else we can do to help. Your friends at Nissan of McKinney
Amazing
by Imlovinit on 02/14/2016Chris Saxton was my salesman and he is very straightforward. He actually looked out for my best interest and my budgetTruly Exceptional Service
by jksmith0115 on 10/24/2015My experience was wonderful at Nissan of McKinney, and my salesman Peter Sayroo was awesome. Was not your typically car salesman. He was knowledgeable about the Rogue, kind, listened to what I wanted and needed, and most of all was not… pushy. The shortest time I have ever spent purchasing a car in my lifetime. I was dreading the experience, but ended up having a great time!We are very happy to know that you had a great experience with Peter at Nissan of McKinney! We hope you love your new Rogue! We pride ourselves on a hassle-free, no stress experience. Please come back and see us when your Rogue needs service.
2015 Pathfinder
by Stratoman on 08/24/2015Nissan of McKinney is really tops in my book. Everyone seems to know what they're doing and that's a big thing with me. No bumps in the road to acquire my new 2015 Pathfinder. This is the place if you need a Nissan vehicle.Great Customer Service
by whimiscal on 07/05/2015The Sales Dept was there to please, make a deal. I've purchased 6 new vehicles at 4 dealerships and I have never had the service I received yesterday. They were all about what the Customer wanted instead of the attitude of what the… customer could do for them. I will go back again and again. I need to feel there is integrity and I can't say that is the case at the other dealerships.ease and effortless!
by vwarren2 on 06/26/2015From the first point of contact to the last person who thanked me for my business, the team at Nissan McKinney made my car buying experience easy and enjoyable! That's a first!great experience
by davemarc on 03/03/2015Nissan of Mckinney Texas---great place to buy auto. Super friendly, super helpful, super facility.Customers Mistreated
by dodgem3 on 02/24/2015Well let me start with my mother purchased 3 new vehicles from Nissan of McKinney over the past 10 years and was always happy going back to them. good enough reason for me to try them . Wow I was wrong! we settled on a price and financing,… all was great till I logged in to make a payment. Four thousand more than we agreed too. I went in the next day to investigate and found they had added on a 4 year warranty that I never agreed to. And when I talked to the manager he said there wasn't anything he could do. WHAT? I've never been treated like that buying a new car. Well they lost two customers and now im going to figure out my next action....A friendly, ethical and professional car dealership
by UglierBuckle on 01/31/2015One great and the best ever car buying experience. Very fast, awesome deals on the trade-in and the new car and great interest rate on the financing.Amazing!
by Curistuh on 01/18/2015My whole experience at Nissan of McKinney was absolutely worth five stars. They were very kind and courteous.Outstanding - highly recommend!
by joyster110 on 10/08/2014The entire experience was outstanding! We did our negotiating with Taylor over email and when we went in, it only took 2 hours (including driving the car!) to purchase the vehicle. That is the fastest, smoothest car buying experience I've… ever had. They are very responsive to questions, concerns, etc. and do everything they can to make sure you are happy with the deal, the car and the experience!Satisfied New Customer
by lovemynissan10 on 09/11/2014Our experience at this dealership was all positive, the salesman was professional, polite, and made sure to find the exact car we were looking for and a deal to match. It was a great experience, we even received a tour of the facility. I… will be going there again when it is time to trade-in and I would recommend them to friends.The worst dealership in Texas!!!
by amosh100 on 06/19/2014Nissan of McKinney maybe the most poorly run and managed dealership in Texas. This dealership runs there business off of deception, lies and attempts to strong arm customers. The sales management team tries to wear customers down by… continuously lying keeping you there for hours hopeful you'll just cave into their proposals. They come at you with dozens of offers in an attempt to confuse the buyer swapping cars and offers. If you're in the market for a Nissan I'd strongly recommend you look at one of the other 400 dealers in the US. I ended up having a great experience at another dealership and didn't care it was 45 mins away!BAD exp with Nissan of MCkinney
by zetlee on 02/03/2010I would not recommend Nissan of Mckinney to anyone. The finance department guy Josh promised everything before selling the car but delivered nothing.Beware of him.My gf bought a used car from there for huge price.We paid the price thinking… car won't have problem coz its a big dealership.But little did we know that the sensor of the car needed to be replaced within one and half months. They didn't fix the car as promised before rather we had to pay to get it fixed.I didnt have problem from my car bought from a small dealership for more than 3 yrs after i bought it.But I had a major problem from the car bought from Nissan of Mckinney within 1 and half months and they didn't even fix it as they were supposed to.So I DON'T RECOMMEND NISSAN OF MCKINNEY TO ANYONE , EVEN NOT TO MY ENEMIES!Great experience with sales
by kilalarae on 02/01/2010It's interesting how people can have such differing opinions on the same dealership not to mention the same salesperson. I worked with Matt and DJ in the pre-owned sales and had a wonderful experience. Both of them helped me find the… car I wanted and I was pretty picky about everything! They spent hours finding the right car for me, gave me a great deal on a car ( as researched on Edmunds.com) and gave me good value for my trade in. It was very late when we finished and after getting home I realized that the car didn't have the radio that I had wanted. I called Matt, he took it to his manager and it was taken care of , along with tinting my windows and a loaner car for the day. I have no complaints with this dealership and have actually purchased previously from them although this was by far my best experience. We have also purchased a new 2005 Sentra for my son and prior to that a pre-owned Pontiac Grand AM GT from the owners Pontiac dealership.'Old School' Sales
by bjss on 12/27/2009Typical Sales tactics that give Auto dealers a bad name. Quality of salespeople is poor (unprofessional, not very knowledgeable about products). Did not buy because of this.Bad experience with customer service
by mo1968 on 10/06/2009I would not recommend working with Matt Starlett as your sales person. He is very pushy and will do whatever he can to get your sale and once the sale is final he will not return calls or emails. I can not get any help from him at all.… It seems that you quickly become old news once the sales is final!! Not only have I had a bad experience with my sales guy but today I recieved a call from someone at the dealership and the voicemail he left said he was conducting an investigation so I immediately returned the call and the guy asked me if I was still driving the car and I said yes and he asked how the service department was treating me and I said fine and then he said "well when do you think you might want to trade in the vehicle"? I was stunned that someone would call and ask me this when I just purchased it 2 months ago. Is this how they get sales? Call people that own a car that is a few years old and ask them if they want to trade it in?I just traded in and purchased a car from Matt and had a wonderful experience. I felt that he went out of his way to get me what I wanted and when I realized after the sale that the car didn't have the radio that I had wanted I notified Matt. He made sure that my needs were taken care of at every step of the process, even after the sale was final and was able to get my radio and windows done as an add on to the car. I also worked with DJ and between the two of them I was very happy with the service. Also, I got a good price on my trade in. Finance Dept was very helpful, I worked with Josh and he also gave me extras to my car.
not what they advertise
by dlt06 on 05/25/2009I spent time looking for a used Nissan and found several listed online as being available within my price range at this dealership. So, I e-mailed them to make sure these vehicles were still available and to ask if they had any others in… that price range. I was assured that they had SEVERAL for me to look at and I should come on in. I drove over an hour to get there, met with a sales manager for about half an hour only to be told that no vehicles on the list I had were still available and that really those internet prices were not realistic and it would cost me several thousand dollars more than I had been told. I said thank you very much and left. Just be aware that the e-mailed lists of available vehicles they send out are not accurate.
Nissan Rogue
Nissan Pathfinder
Nissan Altima
Nissan Armada
About our dealership
Hi Joshua T, thank you for taking the time to leave a review for us at Nissan Of Mckinney. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
by Lucas Nelson on 01/25/2025