Brandon Tomes Volkswagen of McKinney
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Customer Reviews of Brandon Tomes Volkswagen of McKinney
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Don't waste your time or money!
by Dai on 08/07/2024Bought a car here. Used car. Only came with one key fob, only found this out days later to pick the car up from service. TWO KEYS ARE NOT guaranteed... That's funny. No solution provided. Service included some touch ups. Well, the touch ups… look like complete trash. Their response, "we can't do anything about that. Touch ups look that way..." That's after wasting 90 mins of my time. Just purchase somewhere else, don't waste your time or money here. Imagine about 100 of those spots. Diy for $50 would have looked better.Bait and switch
by John Doe on 12/25/2023I suggest that if you are an online shopper from out of town, steer clear of this dealership. They bait you with a good deal online but after you have driven several hours to see the car, they pull the “switch” on you. In our case, they… claimed they applied different things to the car that raised the price. And they weren’t willing to negotiate much claiming they can’t take them off now that it’s already applied. They knew we had traveled a long way to get there which meant they knew we couldn’t walk away and come back another day. They played financing games with us knowing we were tired and ready to close the deal. We still had miles to go to get back home. I will never use this dealership ever again.
The following reviews are more than two years old. They are not included in the overall rating.
1 review
The experience was great!!
by Donna Hepner on 06/24/2023Not pushy
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