Customer Reviews of Gene Messer Chevrolet
Review type:
Gene Messer Tahoe Experience
by EdJennCo on 04/22/2025This was a great experience from start to finish. We have been looking all over the country for our vehicle and couldn't be happier that we found it at Gene Messer. Jonathan Lucio was great and even picked us up at the airport in our Tahoe.… It was great and they got us on the road in great time. Jonathan even checked on us the next day to see how our travels were going home. We highly recommend getting your vehicles from Gene Messer.Daisy
by DazeeMaree on 03/28/2025Had a great experience. Everyone was nice. Junior Valdez was the best!Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Truck
by Carie G on 03/10/2025Everyone was very nice plot and very helpful with questions that we had worked very very hard to make a good deal for us thank youThank you, Carie, for your wonderful review! We're thrilled to hear that our team at Gene Messer Chevrolet was helpful and made the process enjoyable for you. We appreciate your kind words and hope to see you again soon. Enjoy your new vehicle! Sincerely, The Gene Messer Chevrolet Team
Extremely Helpful and kind.
by Christian on 12/02/2024The salesman, Jonathan Lucio, exceeded our expectations in assisting with our purchase. He answered all our questions thoroughly. My wife and I, who are both somewhat handicapped, found him to be exceptionally patient and caring. He guided… us effectively, demonstrating that, contrary to our initial price expectations, purchasing a new car would actually be more cost-effective than the used car we were considering.Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jonathan at Gene Messer Chevrolet. It's great to know that he was able to assist you and your wife in such a caring and patient manner while guiding you through your purchase decision. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, The Gene Messer Chevrolet Team
gene messer chevrolet
by frankstr1970 on 05/30/2024Li-man was my sales person. he took care of me. 100% will tell others to go to gene messer chevrolet.Thank you for sharing your positive experience! We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, The Gene Messer Chevrolet Team
Buying our new Tahoe
by Josue B on 05/14/2024I was looking locally for a that’s for the family, as soon as I showed interest on the website I got a call from Lamin and it went from there. He was very helpful and answered all my questions in a timely matter and we were very pleased… with the experience.Thank you, Josue, for sharing your experience with us here at Gene Messer Chevrolet! We're thrilled to hear that Lamin provided you with exceptional service and helped you find the perfect vehicle for your family. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future! Sincerely, The Gene Messer Chevrolet Team
New Chevy truck
by Tim Harmon on 04/17/2024What an amazing buying experience. Daniel really took care of me when I switched trucks on him three times. Best buying experience ever!!Thank you so much for taking time out of your day to share your experience with everyone, Tim. We believe in attentive and professional customer service and we're glad that Daniel and our team made such a great impression on you. Sincerely, The Gene Messer Chevrolet Team
Awesome experience!!
2024 chevy
by Matt Swain on 04/08/2024Quick and painless. Everyone was very helpful and friendly. Will recommend in the future.Thank you so much for giving us the opportunity to earn your business, Matt. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Gene Messer Chevrolet Team
Gene Messer
by Bertrand on 02/28/2024Very professional and courteous sales staff got me the price I needed to purchase my MalibuThank you for your business and this review, Bertrand. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Gene Messer Chevrolet Team
Salesman was friendly and helpful.
by Ricky White on 02/26/2024Great experience….Ricky, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gene Messer Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gene Messer Chevrolet Team
Sales
by Happy1$ on 02/23/2024Great to deal with! They were fair, traded for my truck with a back order part when the original dealer I bought from wouldn’t! Got my business from now on..Thank you so much for your feedback, Happy. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Gene Messer Chevrolet Team
We're glad to hear that you had a great experience dealing with the dealership, and they were fair in handling the trade for your truck. It's fantastic that they were able to assist you when the original dealer wouldn't. We appreciate your business, and we hope you enjoy your vehicle! Safe travels!
Great people!
by Jay M W on 01/10/2024Our sales person, Bailey, was so nice, friendly, and not pushy at all. The sales manager Scott was so helpful as was the finance person (Brannon I think). An overall great experience, will return!It's fantastic to hear about your positive experience with Bailey, Scott, and the finance person (Brannon) at the dealership. A salesperson who is nice, friendly, and not pushy, along with helpful and supportive sales and finance managers, contributes to an overall great car-buying experience. Congratulations on your new vehicle!
Thank you for your review of our sales team, Jay. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Gene Messer Chevrolet Team
2024 Chevy 2500 HD
by Michael B on 12/15/2023Maria, my sales person was amazing and very informative. Scott up front ai believe he is a manager was an absolute gentleman and helped me out. To the Messer team especially Maria, Scott, and Lisa I thank you. These are great people!Congratulations on your new purchase, Michael! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Gene Messer Chevrolet Team
Amazing people
by Jasmine on 11/18/2023Was such a good experience with amazing people Maria made the car buying experience so easy was so helpfulJasmine, thank you for writing this amazing review for our team! At Gene Messer Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gene Messer Chevrolet Team
Sales Rep - Lamin Sawaneh
by Divine23 on 10/31/2023No pressure sale, negotiation was fair, close was expedient and Lamin was a pleasure to do business with! I was treated fairly and will buy my next vehicle from Lamin at Gene Messer Chevrolet!Congratulations on your new vehicle! We appreciate the feedback and are pleased that your experience with Lamin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Gene Messer Chevrolet Team
2023 Kia Seltos
by StacyJames on 06/14/2023The staff was super friendly from my salesman to the finance guy. I have bought cars before and always found it to be draining because of the time involved. Not this time it was quick from the test drive to signing the paperwork. Probably… 2 hrs max. No haggling or going back and forth with offers, etc . I would definitely buy here again!!Congratulations on your new 2023 Kia Seltos, Stacy! Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Gene Messer Chevrolet Team
Ehsan was terrific!
by SMH on 07/01/2022Helpful & no pressure.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Gene Messer Chevrolet Team
Ask too much for their cars; not enough value for trades; honest about it.
by Ellienora35 on 06/01/2022This dealership was good, but they wanted too more for their car than they should have. NADA and Kelly Blue Book valued my car as a rough trade in for 13000, but they tried to offer me 9000 for it. Also, I went in with a price from… TrueCar.com. They finally came down to that price and went up only 1000 on the trade in. I ended up paying 2000more than I should have for my new car, but all in all, I am happy with the car I have, and I love it now that I am in it.Thank you for your business. We appreciate the opportunity to work together, and we’re so glad you love your new car. Michael Wims General Manager
A great sales team
by Kirby Edge on 06/01/2022Jonathan was the absolute best. He and other members of the sales team did everything they could to assist my in my out of state purchase of a new Corvette Stingray. Bravo Jonathan!! Bravo Gene Messer Chevrolet!!Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new Corvette Stingray and have a great day!
Awesome
by JA on 06/01/2022They will try their best to get you in a vehicle that fits your needs and budget.Thank you so much for taking the time to share your feedback with us! At Gene Messer Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Gene Messer Chevrolet Team
Speedy sales
by Kelcee elston on 05/17/2022Junior is an amazing sales person, he always takes care of me when I go and he always gets things done super quick! If your looking to buy reach out to Junior you won’t regret it ! He will get you into the vehicle you want.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gene Messer Chevrolet Team
Driving is something most of us have to do every day. For many it seems like a chore. Gene Messer Chevrolet of Lubbock is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Chevy models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof.
If you're in the market for a new truck or vehicle, you'll find it at Gene Messer Chevrolet of Lubbock. You'll also find a team committed to ensuring that you find the right vehicle for you. On our end, that means answering questions, comparing Chevrolet models, and getting you behind the wheel for a closer look.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience finding your Tahoe with us at Gene Messer Chevrolet. Jonathan truly values his customers and we're glad he was able to assist you, even picking you up at the airport! We appreciate your recommendation and hope to see you again for any future vehicle needs. Safe travels! Sincerely, The Gene Messer Chevrolet Team
by Gene Messer Chevrolet on 04/23/2025