Customer Reviews of Gene Messer Chevrolet
Review type:
Gene Messer Tahoe Experience
Kevin’s the best!
by Rayna S on 01/18/2022Kevin gave me all the information I needed and helped me understand everything that was being done to my vehicle. It was an overall good experience and I’ll definitely go them if I need any service in the future.Thanks for your outstanding review, Rayna S! I'm very happy to hear that Kevin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gene Messer Chevrolet Team
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
2021 Tahoe purchase
by Mark on 01/18/2022No $5000 markup on Tahoe’s at this dealership unlike every dealership in Midland and Odessa. Save yourself $5000 and head on to Lubbock. While your there check out Buns Over Texas for a superb burger.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Sincerely, The Gene Messer Chevrolet Team
Great teamwork
by John on 01/18/2022The personnel that work there are very kind and knowledgeable of the inventory that is on the lot and as well as other lotsThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Gene Messer Chevrolet Team
Beyond my expectations
by Reagan O on 01/17/2022This has been the most professional car buying experience for me. Bob went above and beyond to make sure our new vehicle was perfect before leaving the lot. I highly recommend!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gene Messer Chevrolet Team
Chevy
by Kenneth Pitts on 01/13/2022FriendlyThank you for this amazing review! We really appreciate your business. Sincerely, The Gene Messer Chevrolet Team
Maintenance work on Silverado 2500
by TJ Parks on 01/07/2022Friendly, professional service. Prompt and timely. Good, clean waiting roomThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Gene Messer Chevrolet Team
Amazing!
by Sophia on 01/07/2022I worked with Ruby. I must say she is amazing! She is very helpful and goes out of her way to give you the best service. When she was gone, Kevin helped out. He was very friendly. I will be back in the future. Thanks for working as a team!Hello Sophia! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Gene Messer Chevrolet Team
Crazy Expensive
by Joshua Chavez on 01/07/2022$3300 in repairs for a 2013 car with low mileage...they tried to offer me a buyout for my car and only wanted to give me $500. Insane rates for labor.Oil change
by Freddie on 01/06/2022Did what they said they would do.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gene Messer Chevrolet Team
Oil change
by JM on 01/05/2022Very friendly customer service. Everything was great!Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Gene Messer Chevrolet Team
Gene Messener
by BAS on 01/04/2022Kept me in the loop. Met my timeframe.Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Gene Messer Chevrolet Team
Same day and fast !
by Megan on 01/03/2022With how it is with the staff shortage you guys are doing great !Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Gene Messer Chevrolet Team
Overall I will shop here again I got what I wanted
by Wesley on 01/03/2022I seen they had a truck on Facebook popped up so I came to look at it. With that being said it was raining that day and I had both my kids so I had to do everything out side on my phone and they worked with me all the way I was not going to… take my kids in there they are a handful. So I got to look a the truck and take it home for the night to test drive it and the next day we made the deal I got a damn good deal on my trade in and they gave me a dang good deal on the truck I got from them I will come back here anytime with no complaints the sales man and the manager where over the top helpful.thanks for everythingThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Gene Messer Chevrolet Team
Service rating
by Sid Finch on 01/03/2022I was treated right. Very satisfied with Kevin that helped me. He was professional and courteous.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gene Messer Chevrolet Team
Helpful and friendly.
by Teresa on 01/01/2022I was treated with respect. I would recommend this auto dealership to anyone I know.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gene Messer Chevrolet Team
Reasonable pricing for service.
by John Paul on 12/31/2021Provided good serviceThank you for this amazing review! We really appreciate your business. Sincerely, The Gene Messer Chevrolet Team
Top Notch Professionals
by Dustin on 12/30/2021I was really pleased with Julian and Jake from Gene Messer. They helped me find a truck and worked with me on it since I returned from overseas duty without a vehicle.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gene Messer Chevrolet Team
Oil change
by Ken on 12/27/2021Professional serviceWe appreciate your marvelous feedback, Ken. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Gene Messer Chevrolet Team
Sales people that listen!
by RJ on 12/27/2021Ehsan and Diego listened to my needs and wants and made an easy car buying experience.RJ, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Gene Messer Chevrolet Team
First service call for new ride
by Number one aunt of Nick James on 12/24/2021They are all about the customers and satisfaction !!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Gene Messer Chevrolet Team
Oil change
by Rookie on 12/22/2021Everything was great. Always friendly and considerate.Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Gene Messer Chevrolet Team
Driving is something most of us have to do every day. For many it seems like a chore. Gene Messer Chevrolet of Lubbock is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Chevy models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof.
If you're in the market for a new truck or vehicle, you'll find it at Gene Messer Chevrolet of Lubbock. You'll also find a team committed to ensuring that you find the right vehicle for you. On our end, that means answering questions, comparing Chevrolet models, and getting you behind the wheel for a closer look.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience finding your Tahoe with us at Gene Messer Chevrolet. Jonathan truly values his customers and we're glad he was able to assist you, even picking you up at the airport! We appreciate your recommendation and hope to see you again for any future vehicle needs. Safe travels! Sincerely, The Gene Messer Chevrolet Team
by Gene Messer Chevrolet on 04/23/2025