Customer Reviews of Gene Messer Chevrolet
Review type:
Gene Messer Tahoe Experience
Gene Messer Tahoe Experience
by EdJennCo on 04/22/2025This was a great experience from start to finish. We have been looking all over the country for our vehicle and couldn't be happier that we found it at Gene Messer. Jonathan Lucio was great and even picked us up at the airport in our Tahoe.… It was great and they got us on the road in great time. Jonathan even checked on us the next day to see how our travels were going home. We highly recommend getting your vehicles from Gene Messer.Thank you so much for your wonderful review! We're thrilled to hear you had a great experience finding your Tahoe with us at Gene Messer Chevrolet. Jonathan truly values his customers and we're glad he was able to assist you, even picking you up at the airport! We appreciate your recommendation and hope to see you again for any future vehicle needs. Safe travels! Sincerely, The Gene Messer Chevrolet Team
Daisy
by DazeeMaree on 03/28/2025Had a great experience. Everyone was nice. Junior Valdez was the best!Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Truck
by Carie G on 03/10/2025Everyone was very nice plot and very helpful with questions that we had worked very very hard to make a good deal for us thank youThank you, Carie, for your wonderful review! We're thrilled to hear that our team at Gene Messer Chevrolet was helpful and made the process enjoyable for you. We appreciate your kind words and hope to see you again soon. Enjoy your new vehicle! Sincerely, The Gene Messer Chevrolet Team
Extremely Helpful and kind.
by Christian on 12/02/2024The salesman, Jonathan Lucio, exceeded our expectations in assisting with our purchase. He answered all our questions thoroughly. My wife and I, who are both somewhat handicapped, found him to be exceptionally patient and caring. He guided… us effectively, demonstrating that, contrary to our initial price expectations, purchasing a new car would actually be more cost-effective than the used car we were considering.Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jonathan at Gene Messer Chevrolet. It's great to know that he was able to assist you and your wife in such a caring and patient manner while guiding you through your purchase decision. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, The Gene Messer Chevrolet Team
Fast n friendly!
by JamyeClo on 06/03/2024I was there for two things: a screw in a tire, which is in a place that isn’t able to be patched, so I gotta get a tire. 2. They had ordered a part for my headlight and they fixed that. I had just bought the car, so there was no cost on my… part. The shuttle gave me a ride to/from home and he was quite prompt and very friendly. I’ve never been let down by Gene Messer Chevrolet.Thank you for sharing your experience. We appreciate your kind words and are thrilled to hear about your positive visit to Gene Messer Chevrolet. We're delighted that our team provided excellent service with your tire and headlight, and we're glad to hear that our shuttle service was timely and friendly. We look forward to assisting you in the future. Thank you for choosing us! Sincerely, The Gene Messer Chevrolet Team
Hi, thank you for taking the time to leave a review for us at Gene Messer Chevrolet. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
gene messer chevrolet
by frankstr1970 on 05/30/2024Li-man was my sales person. he took care of me. 100% will tell others to go to gene messer chevrolet.Thank you for sharing your positive experience! We appreciate your recommendation and look forward to assisting you again in the future. Sincerely, The Gene Messer Chevrolet Team
Buying our new Tahoe
by Josue B on 05/14/2024I was looking locally for a that’s for the family, as soon as I showed interest on the website I got a call from Lamin and it went from there. He was very helpful and answered all my questions in a timely matter and we were very pleased… with the experience.Thank you, Josue, for sharing your experience with us here at Gene Messer Chevrolet! We're thrilled to hear that Lamin provided you with exceptional service and helped you find the perfect vehicle for your family. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future! Sincerely, The Gene Messer Chevrolet Team
Amazing service
by Ashley A on 05/13/2024Great customer service and turnaround time on servicing my vehicle.We're delighted to learn that your experience was amazing! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Transmission Replacement
by Kenneth Hoar on 04/19/2024Transmission went out on our way home to the Austin/San Antonio area. Got the vehicle towed in on Tuesday. Quote for repair on Wednesday. Pick up the vehicle on Friday. Great teamwork and transparent communication. Great Job Team Messer.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
New Chevy truck
by Tim Harmon on 04/17/2024What an amazing buying experience. Daniel really took care of me when I switched trucks on him three times. Best buying experience ever!!Thank you so much for taking time out of your day to share your experience with everyone, Tim. We believe in attentive and professional customer service and we're glad that Daniel and our team made such a great impression on you. Sincerely, The Gene Messer Chevrolet Team
Awesome experience!!
2024 chevy
by Matt Swain on 04/08/2024Quick and painless. Everyone was very helpful and friendly. Will recommend in the future.Thank you so much for giving us the opportunity to earn your business, Matt. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Gene Messer Chevrolet Team
Service dept Ruby at desk
by @Smith@ on 04/05/2024It was great ruby got us in fast and they took care of our situation she was greatWe sincerely appreciate your feedback. Each employee is a valued member of the Gene Messer Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Gene Messer Chevrolet Team
Was very satisfied
Gene Messer Chevrolet Lubbock
by James Cole on 03/14/2024We always take our vehicles back to the dealership we bought them from when it's time for oil change, schedule maintenance, etc. It's easy, fast and reliable.James, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gene Messer Chevrolet Team
Gene Messer
by Bertrand on 02/28/2024Very professional and courteous sales staff got me the price I needed to purchase my MalibuThank you for your business and this review, Bertrand. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Gene Messer Chevrolet Team
Salesman was friendly and helpful.
by Ricky White on 02/26/2024Great experience….Ricky, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gene Messer Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Gene Messer Chevrolet Team
Pleasantly surprised
by JMPedVas on 02/26/2024I was told they were behind. It would have taken 4 days to get to my vehicle. 2 days later it was thoroughly and accurately complete! I was so impressed.We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Gene Messer Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Gene Messer Chevrolet Team
Sales
by Happy1$ on 02/23/2024Great to deal with! They were fair, traded for my truck with a back order part when the original dealer I bought from wouldn’t! Got my business from now on..Thank you so much for your feedback, Happy. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Gene Messer Chevrolet Team
We're glad to hear that you had a great experience dealing with the dealership, and they were fair in handling the trade for your truck. It's fantastic that they were able to assist you when the original dealer wouldn't. We appreciate your business, and we hope you enjoy your vehicle! Safe travels!
Great service
by KdMae!! on 01/20/2024Hector is THE MAN! He was able to get my Blazer in quickly and serviced her up in a timely manner!Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Gene Messer Chevrolet Team
Great people!
by Jay M W on 01/10/2024Our sales person, Bailey, was so nice, friendly, and not pushy at all. The sales manager Scott was so helpful as was the finance person (Brannon I think). An overall great experience, will return!It's fantastic to hear about your positive experience with Bailey, Scott, and the finance person (Brannon) at the dealership. A salesperson who is nice, friendly, and not pushy, along with helpful and supportive sales and finance managers, contributes to an overall great car-buying experience. Congratulations on your new vehicle!
Thank you for your review of our sales team, Jay. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Gene Messer Chevrolet Team
Factory recall service
by Lewman1 on 01/04/2024Factory recall issued on child seat anchor-called dealership to make appointment-had vehicle in shop and work completed the very next day-extremely satisfied with all aspects of service!Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Gene Messer Chevrolet Team
2024 Chevy 2500 HD
by Michael B on 12/15/2023Maria, my sales person was amazing and very informative. Scott up front ai believe he is a manager was an absolute gentleman and helped me out. To the Messer team especially Maria, Scott, and Lisa I thank you. These are great people!Congratulations on your new purchase, Michael! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Gene Messer Chevrolet Team
Driving is something most of us have to do every day. For many it seems like a chore. Gene Messer Chevrolet of Lubbock is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Chevy models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof.
If you're in the market for a new truck or vehicle, you'll find it at Gene Messer Chevrolet of Lubbock. You'll also find a team committed to ensuring that you find the right vehicle for you. On our end, that means answering questions, comparing Chevrolet models, and getting you behind the wheel for a closer look.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you so much for your wonderful review! We're thrilled to hear you had a great experience finding your Tahoe with us at Gene Messer Chevrolet. Jonathan truly values his customers and we're glad he was able to assist you, even picking you up at the airport! We appreciate your recommendation and hope to see you again for any future vehicle needs. Safe travels! Sincerely, The Gene Messer Chevrolet Team
by Gene Messer Chevrolet on 04/23/2025