Dennis Eakin Kia
Customer Reviews of Dennis Eakin Kia
Review type:
Just What I needed!
by Evia on 08/21/2025I went into Kia knowing what I wanted. Wade, the salesperson who helped me was awesome. He negotiated for me and every since of the matter. I was happy my son was happy.Got myself a minivan
by SJ on 12/25/2024Fast service Gave me a reasonable offerSmooth and professional
by Dave N on 04/03/2024The entire experience was very relaxing. The staff especially Clint and Joe. We're very professional and helpful. Additionally Kia offered me a very respectful trade in for my vehicle.Overall GREAT experience
by Lindsey Z on 01/20/2024Everyone we came in contact with was super friendly, and helpful. And every single person followed thru to make sure we were happy. Our salesman made sure we got the exact car we wanted, and took the time to show us every feature our car… had to offer. He never pressured us into purchasing, or do anything we weren’t comfortable with. Mario in finance made sure we understood everything, and that we weren’t charged for anything we weren’t okay with. They both have even responded to me since my purchase with questions I had. And that alone was comforting to me. I don’t feel like just a number on the board. I am part of the Dennis Eakin family. Jeff and Mario are a true asset to this team! If you’re uneasy about purchasing, at least give these people a try. I promise they will make the experience different from any other experience you’ve ever had.Lindsey, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Dennis Eakin Kia! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Dennis Eakin Kia Team
Eakins KIA rocks!
by Rick V on 12/09/2023Everyone from sales to finance were low-key and interested in making my experience pressure free and smooth. Caitlyn is sales seemed to make it her mission to make sure my questions were answered and really took her time showing me all the… features of the SUV I purchased. Marcus in finance was just great!Thank you for your great review, Rick! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Dennis Eakin Kia Team
Recognizing a returning cui
by Randall Goo on 11/03/2023A cash offer will be recognized and considered; Veterans will be recognized; Staff is friendly..respectful and try hard to answer any question.Randall, it’s great to know that <EMPLOYEE NAME> provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Dennis Eakin Kia Team
Super friendly
by Sunny on 08/18/2023I did not feel pressured to buy. Briana was super friendly and answered all of my questions.Thank you for taking the time to write this review. We are pleased to hear that Briana was able to provide an efficient and overall positive experience. Sincerely, The Dennis Eakin Kia Team
Awesome experience!
by Terry on 05/04/2023Process was quick, sales team and finance team were great. Thank you, Jamie!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Dennis Eakin Kia Team
Kia Seltos
by AJ on 05/03/2023From the moment I arrived on the lot and Clint introduced himself the entire process was seamless. Clint was an absolute rock star with complete professionalism and was very accommodating.AJ, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Dennis Eakin Kia as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, The Dennis Eakin Kia Team
Wonderful Experience and a Great Team!
by Mohamed on 01/29/2023Great experience. Everyone was very nice and helpful. Team Dennis Eakin was communicative, responsive and worked with me to find the best deal/price/car that suit our needs.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Dennis Eakin Kia Team
Kia Seltos
by Cassandra on 06/25/2022James and Mario are awesome! They both were friendly and willing to listen and assist. They were also knowledgeable about various vehicles and services offered by the company. I never felt awkward or pressured to buy during the looking… process. Great guys!Hi Cassandra and thank you for your kind words. We are very happy to hear that James and Mario were so attentive during your visit to our dealership, that they are willing to listen and assist in your needs. Thank you again and we look forward to working with you again in the future! Sincerely, The Dennis Eakin Kia Team
Buying a 2022 Sorento
by Jon on 10/27/2021The sales and finance staff were friendly, knowledgeable and professional in their approach to the car buying process.Jon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Dennis Eakin Kia Team
Wonderful Dealer!!!
by Tracy Edwards on 03/10/2021From the first communication from the internet department (Larissa, who was so prompt and efficient in her duties I thought she was my sales person, haha), to our sales rep (Lashanda, who was unbelievably FUN and an absolute pleasure to… deal with), to the warm welcome and caring demeanor shown by the finance manager (here is where her name fails me, but she exuded confidence and professionalism), my experience was among the best I’ve ever had in my 30 years of buying vehicles. There is a reason we’ve bought two cars at this dealer before, and people like those above are the reason we’ll continue to return and recommend. The Black K5 is just what I wanted and you delivered on all accounts.Great Experience
by The Grays on 09/29/2019This is the second time around that we've been here and it is always a wonderful experience. Everyone we come in contact with is kind, respectful, and helpful. The customer service is superb. Clint and Mario are an awesome team together.… Clint is upbeat and helpful. Mario listens and has a good attention to detail. If you want a great buying experience they certainly make this a reality. Thank ya'll for everything you've done to provide the best value and safety for our vehicles in this family. We will be back again should we decide to purchase another vehicle.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Dennis Eakin Kia Team
The difference between selling, and helping to buy.
by TimG on 08/10/2019I went in for an oil change and walked away with an amazing deal and a brand new car. They were even able to get me a better loan with 3% less interest, saving me hundreds of dollars, and I'm disabled on a fixed income. But every step of… the way they ensured it fit my budget. Shawn Whitaker and Mario Sense were amazing, human, and treated me like a friend. They followed through on everything they said, and I couldn't be happier with the experience. Shawn even promptly responded to my calls and questions after I drove off the lot, and if you have a chance to buy a car from her, I strongly recommend it if not just for the chance to meet this amazing woman. Truly good people. Really cool cars that feel good to drive. Going anywhere else, for me, would be an unneccessary risk at this point.Thank you so much for this lovely review! Shawn and Mario are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Dennis Eakin Kia Team
A plus for used
by Jane0066 on 03/01/2016updated 03/10/2016I know what i wanted in a car! I seen a car i wanted. loved the manufacturer reviews about it. kia had it! I jumped on the price they was offerings! Miss Kirby and joe san Nicolas and kenny helped me out with first time buyer. Thanks guys… your awesome! Thanks to Mrs eakin for having a great staff in used.. well kept building nice and clean!Excellent Used Car Purchase
by Hpolly2001 on 01/14/2016Bought my daughters first car here. We live in Dallas and worked out a lot of ithe details prior to arrival. Joe was fabulous! He's very knowledgeable about jeeps and went above and beyond our expectations. He's a great guy who made buying… this important purchase simple! Thanks Dennis Eakin Kia for the awesome used jeep and for hiring exceptional sales associates!Excellent Service
by ddlara2002 on 09/05/2015My experience was outstanding, no gimmicks just real down to earth folks. Starting from my initial phone call with Kenny and continuing with his daughter Kirby to the ultimate customer service I received from Joe San Nichols. He took his… time showing me around but mainly explaining everything from the car to the financing. My credit was not good but also not bad and Joe explained to me how all this works and gave me great tips moving forward and how to improve my score. I got a car I could afford but mainly knowing how reliable it is and how I will be taken care of in their service department made it all the worth while driving an extra hour. What a great team they have at the Pre-Owned lot.Best car buying experience
by AWhitmire on 03/30/2015I received a letter in the mail from Dennis Eakins Kia. It was signed by Dorothy Williams. The letter was for those with not perfect credit. I got all the documents together, as I have so many times before after getting a letter from some… other local dealers but they didn't come through. I was greeted once on the lot in less than 5 minutes by Anthony Freeman. He was very knowledgable of all the inventory and options on the cars I found appealing. I wasn't prepared to find a great car but have to settle for something else or nothing. I let Anthony know my concerns and about the letter. He immediately took me inside and introduced me to Dorthy, who said I was in good hands. I was given a short, and I mean short application to complete. I was left and I said to myself...the wait begins. I was so wrong....it was about 15 minutes later and Anthony came out to say it was time to pick a car. I was so excited but not yet sold. We went through a few cars and I picked my 1st and 2nd options. While we were out test driving, Leroy , "the Finance King" was working on my paperwork. And he got it done in no time flat. No back and forth. Anthony let me decide but he said get what you want....don't settle for less...and I didn't have to with Dennis Eakin Kia Within 21/2 hours of pulling on the lot, I was leaving in my new, yes I said new 2015 Kia Optima. I am so happy but mostly thankful to Team Freeman, Mr Leroy and Dorothy and the whole DE Kia family. I have an awesome warranty but most of all I have a new group of friends....and I got some free stuff too! I would tell anyone and everyone to go there if you want a great deal in a little time. Again Thanks Team Dennis Eakin, Killeen.Congratulations on your new 2015 Kia Optima! I am happy to hear you are enjoying your purchase. At Dennis Eakin Kia, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Anthony was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Sincerely, Kimberley Eakin | Dennis Eakin Kia
waste of time
by lmallard25 on 02/09/2015Msrp price on a 2015 kia soul was 16,404 the sales guy Anthony agreed to sell the car for 15,800 over the phone because I live out of town. When I arrived to sign papers the price went up to 19,000 and their excuses started coming out. The… finance manager debbie was very rude aS wellThank you for alerting us of this issue. Its unfortunate to hear about your experience with us. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Kimberley Eakin | Dennis Eakin Kia
Perfect buying Experience with the perfect Salesman
by mscatdeleon on 01/21/2015updated 02/02/2015My experience with Phil Welch at Dennis Eakin was the very best I have encountered when purchasing a car! I was incredibly pleased with the impeccable service provided by the entire team. It was a very smooth and pleasant experience end-to… end. Phil had incredible patience. His sincerity and honesty made me feel comfortable and confident in my Kia Soul purchase. Thank you so much! Cathy DeleonCongrats on your new Kia Soul and thanks for the kind words about Phil! It is rewarding to know that our staff was able to provide you with the comfortable and pleasant service that Dennis Eakin Kia is known for. Please feel free to call or stop by if there is anything else we can do for you! Sincerely, Kimberley Eakin | Dennis Eakin Kia
Dave, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Dennis Eakin Kia. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Dennis Eakin Kia Team
by Dennis Eakin Kia on 04/05/2024