Westside Lexus
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Customer Reviews of Westside Lexus
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The following reviews are more than two years old. They are not included in the overall rating.
599 reviews
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Maintenance Service
by baobao0815 on 10/26/2016updated 11/08/2016Love the drop off loaner service without going to the dealership!GregWatson new tire
by Bullpower on 10/26/2016updated 11/08/2016Laura Brown worked me in quickly for new tire. She is always helpful and prompt!service work
by janharrell on 11/08/2016I think they are prompt and treat my time with them as valuable.Thank you!
by nsm1911 on 11/05/2016Mr. Keener was extremely helpful while we were picking our car! We've bought two cars from him specifically and both the times have been exceptional. Thank you for your amazing customer service.Excellent & courteous service
by GVaidee on 11/04/2016Besides the excellent all round service to my Lexus RX350, I would particularly like to mention the very friendly and cooperative way Ms.Laura Brown, the service agent, treated us and arranged for the quick servicing and loner car. We are… very happy and would like to wish Westside Lexus Service Center and Mrs.L. Brown the very best for the future.Best service and best deal
by RickHawrylak on 10/22/2016updated 11/04/2016I had a good rate for 72 months at 2.35% but Westside got me a better rate! I have a 785 credit score so that helped but they got me a 1.99 rate! Love doing businesses with them!Extra effort
by RX09HS10 on 10/18/2016updated 11/04/2016Scott Bissonett went out of his way to see what he could do to resolve my issue. Great service rep!!!Rental car
by mpuerto on 10/26/2016Lexus rented a car for me because I am a realtor and it was no longer safe for me to drive my clients around in my Lexus due to the passenger-side airbag recall. They placed me in a decent-looking car (Ford Fusion) rather than a Corolla or… Sentra as I was originally told (and I asked for something nicer). I really appreciate that.10.000 mile Service
by anniep01 on 10/26/2016Yes Will Zamora was very thorough with explanations and he was friendly with contactGreat service
by Go2Westside on 10/14/2016updated 10/24/2016Very good dealership with great service. I always tell my friends and family they should go to Westside Lexus.David Harvey is Awesome
by ginnyargao on 10/21/2016Always a great experience here. David Harvey is one of the main reasons I get my car serviced at Westside. While it isn't the closest Lexus service center from my home, the service I receive is always the best! He is a great service… advisor and he's very kind.Always good service
by Dragonlam on 10/21/2016As usual, the service was quite fast and personnel was courteous.Recall
by yosneed on 10/20/2016There was a recall for the door panels of my car and the dealership handled it Greatly!Service review
by AngeliqueSands on 10/20/2016The service manager, Scott Bissonet, was very helpful and a pro. Very satisfiedGreat Service
by Ann1954 on 10/20/2016I recently had my car in for its 60,000 mile service. The car was ready as promised and it was all neat and clean when it was returned. Although it was a pretty expensive service charge, I will certainly take my car back.Great Service
by brandydamron on 10/18/2016Once again I received great service from Nestor as well as the ladies at the sales desk. Everyone that I have ever come in contact with at this dealership is gracious, friendly and kind. I'm always quoted a timeframe and a price and it's… always been spot on (though i do expect there to be a difference if an issue arises, of course). I'll definitely be a return customer.Review of Westside Lexus Service
by Dibrbenl on 10/18/2016Bringing my vehicles to Westside Lexus for service is always a very good experience. My service supervisor, Charles Perkins, will always find a way to get me into the service center at the time I request. This is important due to my… schedule. The work is always done in a timely manner and my vehicles always look better when they leave than they did when they arrived. Charles Perkins is always very thorough, professional, conscientious, and informative. The service center at Westside Lexus in the primary reason that I have purchased seven vehicles from the dealership. I have never experienced such good service and attention to detail anywhere else. The service center itself is a very nice venue. I get more work done when I am there than i do in my office. Benton L DibrellScheduled service
by RXGSfleet on 10/16/2016As always, WSLX picked up my car from work leaving a new loaner for me if needed. Took my car for service, (this one was complimentary as it is a new vehicle) and returned my car serviced and clean. We buy only from WSLX. The service is… unlike anything I've experienced in over 40 years of buying cars.John Best service
by JohnBest on 10/06/2016updated 10/15/2016Scott B. is the very BEST service advisor in town, included the BEST service manger in Michael L.Steve G. and alfredo H. are awesome
by CindyWei on 10/02/2016updated 10/15/2016Steve G and Alfredo H have done superb job fixing my car. I cannot thank them enough. I am very satisfied with the outcome. My six-year old car looks new again! Li Hsin Wei (Cindy)My 75k service
by ANINBABU on 10/08/2016I was completely very satisfied by the service provided to me by service rep Josh guerra. He also provided me the body shop estimate for repair of my front bumper left front fender due to me recent fender bender accident.
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