Jeff Haas Mazda
Customer Reviews of Jeff Haas Mazda
Review type:
Very good experience
New Car
by Kelly on 11/21/2018updated 11/28/2018Charles made our car buying a quick and stress free experience.Trusted Associates and Quality Maintenance
by Lori on 11/26/2018Every associate treats you with respect and is genuinely there to help you with any car service. They are honest and always explain things thoroughly.Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Good dealership
by Son on 11/14/2018updated 11/21/2018I got a good deal and saved time when I bought a new car.A Repeat Performance
by Roy on 11/18/2018Professional service all the way around. My sales agent Sutoyo was his usual self...Amazing.Roy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Excellent service
by Diane on 11/15/2018I am greeted warmly and welcomed with a smile when I walk in the door. Service is completed in a timely manner and explained courteously. The vehicle care package I was encouraged to purchase when I bought the vehicle is excellent!!Diane, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Amazing experience
by Marvin on 11/14/2018My salesperson, Gregory, was fantastic! I buy cars pretty often, and he was one of the most knowledge and easy to work with salespeople I've had the pleasure of working with. The sales manager, finance manager, and front desk clerk were… all great too. I really appreciated when the front desk clerk told me "congratulations" for my new car purchase -- that meant a lot! Overall, a fantastic dealership.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great salesperson helped me find my new car
by Christina on 11/14/2018Sales associate, Onyi, was really great to work with. She made me feel very comfortable and was knowledgeable and able to answer my questions. She deserves a raise! I've only had my Mazda CX 5 for less than a week but am 100% happy with the… sales experience and I love my new car!Thanks for this awesome review, Christina! We work hard to meet expectations like yours, and weâre happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great service, and such nice people.
by Penelope on 11/07/2018updated 11/14/2018Allen is always amazing. Everyone else that is a part of the team is also so pleasant to work with.Thanks
by Clinton on 11/06/2018updated 11/14/2018No pressureAlways a great experience doing business with Jeff Haas Mazda.
by David on 11/08/2018Extremely helpful and knowledgeable staff.We appreciate the kind words, David. We look forward to seeing you again in the future! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Five star rating
by Judy on 11/07/2018Always appreciate the knowledge and experience of my service adviser. Trust him completely.Ruby, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Best place for car maintenance
by Susan on 10/30/2018updated 11/06/2018Everyone is always very friendly and helpful. I feel safe in my car because I know everything is fixed. They always tell me exactly what is needed.Great Costume Service
by Ma_Norma on 10/28/2018updated 11/05/2018Great experience i never feel insecure about the paperwork and they have a great people working there Congratulations.Super experience! Zoom-Zoom!
by Timothy on 11/04/2018Charles Silmon, our sales rep, was amazing. He Listened to our initial requirements. After showing us one vehicle, he Listened to our feedback. He then showed us a perfect car for us. When did Listening become a superpower? Thanks,… Charles!!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Charles and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
JEFF HAAS is # 1 !!!!!!!
by Claire on 10/26/2018updated 11/02/2018So nice, smooth and helpful. Got what I wanted !Good overall service
by RJPerez on 11/02/2018Good overall service; more attention to details would be helpful. Advise on goods and services as it relates to the specifics of this vehicle.Ruben, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Excellent Service for 11 years
by Janet on 11/02/20181.Good recommendations regarding the services I need for my car by Allan Hempel. 2. The offer of a loaner car when the work took the whole day.Janet, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Always friendly staff
by Andrew on 11/01/2018Great customer service. Yalls dealson service are really not as great as use to be though. Allen in service is always a joy to work with and truly explain the what and why.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please donât hesitate to call us if youâd like to discuss anything in greater detail. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Mazda 6 Car Purchase Review
by Ashwin on 10/23/2018updated 10/29/2018Extremely knowledgeable, helpful and caring agent Joel. The financial person was also very helpful. Great overall experience.Amazing Customer Service
by Stephanie on 10/21/2018updated 10/29/2018I never felt like I was talking to a car salesman. They talked as if making a new friend. They talked about the car features but gave me plenty of time to explore, think & ask questions. Even the one that talked about add on features simply… pointed out what other customers had done or wish they had done & got late, then walked away to give me time to think, and when I did not want certain features he just let it go & moved on. I never felt pressured into anything. They also worked to get me a great deal for my credit/budget & made it so I could afford additional benefits. I was highly impressed.
Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 08/20/2024