Jeff Haas Mazda
Customer Reviews of Jeff Haas Mazda
Review type:
Very good experience
Excellent sales experience
by Russell on 10/27/2018Your sales agent, Mohamed Rahhal, was knowledgeable and straightforward. When confronted with the idea that I was thinking in multiple directions with different vehicles, he was simply patient, did not attempt to “push” the sale or rush me… in a way that made me uncomfortable. I appreciated that.Jeff Haas does it right!
by Richard on 10/26/2018Fast, friendly, accurate repairs the first time. I have a service contract with oil changes included and the services are quick and it's nice not to have to pay each time I go.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Service Visit
by Jerry on 10/19/2018Our service rep, Jahaira, was extremely courteous and willing to help! It was easy and extremely convenient to get a loaner vehicle. Also, our vehicle was ready for pickup earlier than originally projected!Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Couldn’t be better
by Thomas on 10/10/2018Carlos always does a great job. I was taken care of quckly when I paid my bill.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you wonât hesitate to reach out again in the future. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Good service, price, and service advisor
by Donald on 10/02/2018Enjoy dealing with service advisor, Todd. Quality and price of work are good.Donald, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Jeff Haas Mazda and our customers. Hope to see you again soon! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great Service, Nice People
by ND on 09/28/2018Mazda people are very Friendly and they made my buy car buying experience very smooth. Especially Ray .He made sure all my requests were taken care of and my car delivered on time.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
GREAT ATTITUDE
by verno1234 on 09/24/2018We were not looking for a Mazda however we found a perfect match for us with the help of Caleb Bentley. He went above and beyond to make the purchase option easy compared to the competition which was 1 1/2 hours closer. A good company… becomes a great company when it hires the right "attitude." Thank you Caleb.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great car buying experience!
by Linda on 09/23/2018I feel the whole staff went above and beyond to get us a good deal/price. From the salesman working with management to lower the price and get more for my trade in to finance for getting coupons and cutting packages to fit within our budget… to accessories for offering a discount for multiple choices. Thank you Taylor, Joe and Kourtney!At Jeff Haas Mazda, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
First Time Car Buyer!
by Amanda on 09/15/2018updated 09/21/2018Everyone made us feel very comfortable as this was our first buying experience! They answered any question we had and we had a great experience!Thank you for taking the time to share with us, Amanda! The goal of the Jeff Haas Mazda team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Excellent Service
by Kathryn on 09/13/2018updated 09/21/2018Excellent service. Joe Hamilton was very helpfulMystery popping sound resolved easily on my CX-5.
by Tommy on 09/19/2018Quick resolution to my issues.Thank you for leaving us this great review, Tommy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Mazda
by Charles on 09/10/2018Carlos Guzman is always on top of everythingWow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you wont hesitate to reach out again in the future. Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Awesome Purchase Experience
by Brian on 08/30/2018updated 09/06/2018Friendly personal service. Understood my needs/requirements and worked to meet or exceed them.Excellent Customer Care
by Brenda on 08/29/2018updated 09/06/2018Todd Troublefield really cares about his customers. He is very knowledgeable about Mazda. He’s a keeper.. I would and do refer my friend ends and family to Jeff Haas Mazda.Kevin Anderson Review 3
by Kevin on 09/05/2018Drop off and access to loaner car was quick. I was provided sufficient updates.Thank you for sharing your experience with us! We're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
New Battery / New Tires
by David on 08/31/20181. Work was done while I waited and ready at the time stated. 2. I like the shaded place to sit outside. I don't smoke. But a nice shaded place outside is appreciated.David, thank you for the feedback! We are happy to hear of your positive experience at Jeff Haas Mazda, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Easy used car purchase.
by Leslie on 08/31/2018Salesman was friendly and easy to work with. It was nice to be able to take the used car to a local mechanic to have it looked at before purchasing.Thanks for the nice review, Leslie! We really appreciate this feedback. It was our pleasure doing business with you. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Great technician
by Vicki on 08/26/2018The tech identified an irritating noise & fixd it!We appreciate your kind words, Vicki. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! Best regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com
perfect buying experience
by Chen on 08/26/2018smooth and professional. since i do not trade in my car, the sales man drive my new car to my home which saves me a lot of efforts.Thank you for your wonderful remarks about your recent purchase experience here at Jeff Haas Mazda. I will certainly share with the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent customer service. Kind regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com
4.5 ⭐️ review
by Douglas on 08/30/2018Car was ready on time- they explained what was involved, and was cheaper then anticipated.Thanks for the kind review, Douglas. Let us know if we can help with anything else. Best regards, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Feedback
by Narasimhan on 08/09/2018updated 08/15/2018It was smooth and seamless. There was no wait time. There was someone who was available to guide me through what needs to be done.Narasimhan, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Todd Crabtree, GM, toddc@jeffhaasmazda.com
Thank you, Edgar, for your kind words! We're thrilled to hear that Cesar was able to assist you quickly at Jeff Haas Mazda. We appreciate your feedback and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team
by Jeff Haas Mazda on 08/20/2024