Gillman Honda of Houston
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Customer Reviews of Gillman Honda of Houston
Review type:
Honda Pilot Gillman Southwest Houston Texas
by walterp on 10/18/2023
Sales consultant did a great job over phone working with my purchase price and getting all paperwork ready in advance after we agreed on price. Finance department did a great job saving money on monthly and getting some cash back from… equity for trade in that was nice and unexpected. I will recommend Gillman and my sales rep and finance consultant for future friends that are in market for a Honda.
29 reviews
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Where to Buy Your Honda
by rsbass on 07/11/2013updated 05/29/2025I just bought my second Honda from Gillman and by far it was the best experience I've ever had in purchasing a new car. It started out making offers on line and ranges were at least 2K in variance for same style of Accords. Gillman was the… best and I thought that would all change once I visited the dealer. To my surprise when I drove up a young man Calvin T. met my daughter and I as we approached the car we had informed about. After some discussion I met his Sales Manager Marc W. and I was thinking here it comes. He just wanted to get with on the numbers and to my surprise they were so close I took the offer and was out the door in about an hour 10. I'm not one to write reviews and have purchased numerous cars in my 57 years but these guys made car buying truthful with no hassle. Thanks GillmanBE CAREFUL
by moe847 on 03/05/2012updated 05/29/2025They sold me a car as clean title with no accedent and they shoed me a CarFax report but when I tried to trade in my car with another dealer I found out that my car Has accedent and it's listed on CarFax and when I called to tell them about… that, they letterly said (we are not going to do anything) and hang up on me. I lost about $5000 because I've been cheated on.Would Give Zero Stars if I Could
by naazim on 12/24/2013updated 05/29/2025This dealer is the worst I've ever been to. How the heck are they still in business. I went in today to look at a 2014 accord Sport and even before I walked in I heard a salesman ask another why don't you help them? He responds by saying… they're not here to buy they are what we call non buyers. Their just here to waste time. I didn't say anything, and walked in. I was then assigned a salesman who is Arabian and man was he rude. He definitely thought way too much of himself. He started getting way too personal asking me what my status here in the US was and if I had a social security card. Who [non-permissible content removed] does he think he is, immigration? Wouldnt negociate or talk about the car but was way too concerned about my US status. Im a Citizen for your info! He made me fill out this long questioner and was to concerned about me instead of showing me the Accord I was there to see. Stay away from them. This dealership is a joke. He told me that certain incentives were no longer available, when infect they still are. The dealership is shady and is out to rob you blind. I wish I never stepped foot into this dealership.Naazim, Thank you for bringing this to our attention. We are sorry to hear about your experience, we always strive to make sure our customers leave satisfied. Please feel free to contact us so that we can discuss this matter further at gillman1@gillmanauto.com. We look forward to hearing from you. - Gillman Customer Care
Bait and Switch!!
by FisConVulture on 08/19/2013updated 05/29/2025I asked for a quote for a V6 Crosstour and was quoted for a 4 Cylinder!!I am sorry to hear about your experience, we always strive to have every customer leave happy. Please feel free to contact me so that we can discuss this matter further. Greg Besson, General Manager
Hassle free shopping
by nolahorn on 05/12/2011updated 05/29/2025I requested quotes from 5 dealers and received the first one in less than an hour from another dealership. By the next day, I had several quotes and Gillman matched the lowest. All the requested was the lowest quote that I had received and… they matched it on the spot. No hassles, only the add-ons I wanted and professional and courteous sales people. They were up front with everything including the maintenance packages and extended warranties. No pressure to get these at all. Thanks Gillman!Came in for an oil change, left without A/C
by _pioneer_ on 05/07/2012updated 05/29/2025Took my 2000 Civic to get an oil change so they could also do a complimentary multipoint inspection. I do this with my Xterra and my Q45. Got the car back and they told me about what needs replacing yet my air conditioning stopped cooling… consistently. It will cool when you start up but after a while, it just blows warm air. I told them this and they wanted me to pay $150 for a diagnosis and denied all responsibility. I am not about to fight a battle in court for a car that isn't worth much anymore but I am never taking a vehicle here again.Poor Experience
by snuke on 05/28/2012updated 05/29/2025I went to the Honda dealership knowing exactly the make, model and color I wanted. The salesman mislead me into believing the car I wanted was on the lot when in actuality it was not. I feel being a female and alone at the time may have had… something to do with their decision to be dishonest with me. I also feel the salesman and manager may have felt that if I test drove one similar, through excitement, I might buy the test driven car instead. However, through the Edmunds.com website, I had all of the available information with me and I could not be deterred from what I wanted. Due the salesman and manager not being honest with me upfront, I lost all trust with the dealership and promptly left.Biggest Inventory I have ever seen
by Paws007 on 03/09/2013updated 05/29/2025I highly recommend you seek out Moon to be your salesman. He is knowledgeable and courteous. Made my experience the best!Thank you for the great review! We love making customers happy. We hope to see you again for any service needs you may have!
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (8)
- English
- Arabic
- Urdu
- Vietnamese
Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by Seth Simpson on 10/20/2023