Skip to main content

EchoPark Automotive Houston (North Freeway)


Customer Reviews of EchoPark Automotive Houston (North Freeway)

Review type:

51 reviews
Sort by:

  • Great Experience

    4 out of 5 starsby akeemrakim on 05/14/2025

    Great salesperson John Morse made things simple and straightforward with honesty
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

      by Melissa Roberts on 05/21/2025

  • Great Experience

    5 out of 5 starsby Experience on 04/18/2025

    Had a really great experience at EchoPark.! They were quick, reliable and dependable.! Will is definitely the salesman to get you taken care of.! All of the staff members were very professional.! I greatly appreciate everyone there and hope to continue to do business with them.!
    • We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

      by Melissa Roberts on 04/22/2025

  • Great sales team

    4 out of 5 starsby MrRandom on 03/21/2025
    updated 03/28/2025

    My salesman, David, was very informative and easy to talk to without feeling the normal pressures of a dealership. I ended up purchasing my car online from Echo Park after seeing the one I was looking for was still available. The process was easy and relaxed. My only complaint is how long it took to get the paperwork completed when I went to pick the vehicle up.
    • We’re overjoyed to hear about your 5-star experience! Our goal is to lead [insert city] in customer satisfaction, and reviews like yours inspire us to keep pushing forward. We hope your new car brings you endless smiles and adventures. Thank you for being part of our journey to #1!

      by Melissa Roberts on 03/31/2025

  • Sales Staff

    5 out of 5 starsby Tim on 03/08/2025

    Outstanding customer service. We sold a car to EcoPark and the transaction could not have gone smoother. Definitely Recommend!
    • Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

      by Melissa Roberts on 03/12/2025

  • Amazing

    5 out of 5 starsby Elawson7812 on 02/24/2025

    William was amazing. Knowledgeable and efficient.
    • We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

      by Melissa Roberts on 02/25/2025

  • Buying a vehicle

    5 out of 5 starsby Gerardo on 02/09/2025

    Christy was super helpful with my purchase, definitely recommending her to family and friends.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 02/11/2025

  • Christy was great!

    5 out of 5 starsby Amber NW on 02/07/2025

    Ever was very kind and helpful during our test drive and Christy helped us with financing through driving our new car off the lot!
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 02/11/2025

  • car purchase

    5 out of 5 starsby Mizzou11 on 01/23/2025
    updated 01/31/2025

    John Morse was my sales person, and he was very attentive and friendly, he was great!
    • Thank you for choosing us and for the kind words! We strive to be the #1 used car dealership in [insert city], and we’re thrilled that your experience reflects that. Wishing you safe travels and lots of joy in your new vehicle. We’re always here if you need us! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 02/03/2025

  • The Best Experience!

    5 out of 5 starsby Shannon on 01/17/2025

    We will absolutely return any time anyone in our household requires a used vehicle! John Morse listened to every little detail, was extremely knowledgeable and just an all around great person to work with!
    • Thank you for your wonderful review! We’re thrilled that you had a 5-star experience with us. Our goal is to be the #1 used-car-buying experience in every market we serve, and feedback like yours helps us get there. Enjoy your new vehicle, and may it take you on countless amazing journeys! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 01/23/2025

  • Sales

    5 out of 5 starsby Saira A on 01/05/2025
    updated 01/13/2025

    Gene, help us to get through the process and it was really satisfying, he was doing everything he could to help us and make the deal happen. Good experience.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 01/14/2025

  • 2024 Taos purchase

    5 out of 5 starsby John Torres on 12/27/2024
    updated 01/02/2025

    Hassle-free, and upfront pricing. Salesperson was courteous and thorough throughout the process. We have purchased well over 20 cars throughout the years, and this was the best experience we've had. No one was pushy or any unneeded dialogue. We were in and out.
    • Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 01/06/2025

  • My experience

    5 out of 5 starsby Screen name? on 12/20/2024
    updated 12/27/2024

    My experience with Trey was fantastic! He truly went above and beyond for me. At first, I was a bit worried that I wouldn’t get approved, but he reassured me and made sure I felt comfortable throughout the process. He did everything he could to help me!
    • Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 12/30/2024

  • John Moore sales man

    5 out of 5 starsby John Moore on 12/09/2024
    updated 12/16/2024

    John the sales man was very very helpful all the way from the time he greeted me and my family into the dealership because of him and his help I was convinced to buy from this dealership he even made sure the next day I got called for a break check John Moore is a great guy and sales man he should get a supervisor position honestly, he’s honest and down to earth guy and explained well what the contract meant and sat there and explained to me what every page stand for all I have to say he’s a good guy 100 %
    • Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 12/17/2024

  • John is your guy

    5 out of 5 starsby Nikki on 12/05/2024
    updated 12/13/2024

    John was awesome to work with. Kept me updated throughout the process. Which I have to admit was a lot faster than I expected. Got all my info upfront and did want I wanted with out forcing extra in the finance. Honest, patient and very friendly. Great at his job
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 12/16/2024

  • BEST SERVICE I I HAVE EVER HAD

    5 out of 5 starsby Nikki on 12/05/2024

    John was very nice, patient and worked closely with finance and they meet all my requirements. I would send my friends here
    • Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 12/10/2024

  • Great customer service

    5 out of 5 starsby Texangel40 on 11/27/2024
    updated 12/04/2024

    Our sales rep went above and beyond to help us get with my budget for a car and even brought it to me when I couldn't get to dealership for the paperwork and to pick up my new vehicle
    • Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 12/05/2024

  • Great experience

    5 out of 5 starsby Bob C on 11/26/2024

    Friendly and easy experience. Melissa was great.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels! This is what our Experience Guides live for – seeing a guest this happy! So glad you chose EchoPark Automotive, and we hope to see you (or your friends and family) in the future.

      by Melissa Roberts on 11/27/2024

  • Good deal on quality car

    5 out of 5 starsby MS on 10/25/2024

    Alonzo was very helpful, no hard sell, looked at a number of cars before settling on a 2021 VW Atlas. Documentation process took longer than expected,
    • Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!

      by Christina Robinson on 10/28/2024

  • EchoPark North Fwy

    5 out of 5 starsby MBTX2024 on 10/15/2024

    John was fantastic! We got exactly the car we wanted and he was so helpful!! The entire experience was fabulous!!
    • We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!

      by Christina Robinson on 10/17/2024

  • Alonso and Karla !!

    5 out of 5 starsby Raul Hernandez on 10/08/2024
    updated 10/14/2024

    Great sales people. Enjoyed Alonzo’s personality and helpfulness. Would definitely buy another vehicle here.
    • Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!

      by Christina Robinson on 10/15/2024

  • Easy process

    5 out of 5 starsby John Doe on 09/30/2024
    updated 10/07/2024

    The process for purchasing a vehicle is very easy, no hassle. Keith helped me, he made the process seamless. He had the vehicle ready to test drive, and answered all the questions I had. The lounge is kid friendly, and clean.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

      by Christina Robinson on 10/09/2024


Videos
About our dealership