Customer Reviews of AutoNation Toyota Gulf Freeway
Review type:
Five-Star Review for Abdul Aziz at AutoNation Toyota
Five-Star Review for Abdul Aziz at AutoNation Toyota
by Shahrufh on 05/23/2025I had an absolutely exceptional car-buying experience thanks to Abdul Aziz at AutoNation Toyota. Despite walking into the dealership quite late in the day, Abdul welcomed us warmly and went above and beyond to help me find the perfect car.… His professionalism, patience, and dedication truly stood out. He took the time to understand exactly what I was looking for and managed to find me a beautiful 2025 Toyota Corolla with an amazing deal that fit my budget. I was genuinely impressed by how effortless he made the entire process feel. Abdul’s outstanding service reflects so well on AutoNation Toyota, and I want to sincerely thank the dealership for having such a wonderful team member. I’m incredibly happy with my new car and deeply grateful for the care and attention Abdul provided throughout the experience. Highly recommend Abdul Aziz to anyone looking for top-notch service and a stress-free car buying journey!Hi Shahrufh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
Really nice
by Jessie Trev on 05/13/2025They were really nice and helpful. They always kept me updated on things like the parts shipped as well as my appointment.Hi Jessie, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Corrolla
by Syed Altaf on 05/03/2025Had a great experience at the dealership thanks to Abdul Aziz, Antonio, and their manager Babar. They were all professional, honest, and made the car-buying process smooth and stress-free. Abdul and Antonio explained everything clearly,… including pricing and features, and Babar made sure everything went smoothly from start to finish. Highly recommend this team for anyone looking for excellent service! ⸻Hello, thank you for your positive review. We're glad we were able to help. Don't hesitate to call us if you need anything. Be careful on the road!
Car service
by SOLATHUSSAIN on 04/28/2025Very friendly staff and finish on timeHi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Auto Nations Toyota to the rescue!
by Gilbert on 04/11/2025Rosman was courteous and polite when I called on what turned out to be one of the busiest Saturdays. Furthermore, Aziz helped prepare the car at the time of delivery. He too, was knowledgeable, courteous and professional.Hi Gilbert, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience purchasing from Autonation Toyota
by Jonathan Davis on 02/12/2025Purchased a 2025 Tacoma Sport Hybrid from Autonation. LOVE THIS TRUCK!!! Autonation’s Website made it easy to find the my perfect truck. When my truck came in and the day I went to pick it up I met my salesperson Nereida Cobian. Nereida… was extremely knowledgeable and explained all the new technology making it much easier transitioning from a 10 year old vehicle. Days after the purchase Nereida called and checked to see if there are any questions I might have or anything she could assist me with. Autonation and Nereida Cobian go above and beyond and I can’t recommend them enough!!! Jonathan DavisHello Jonathan, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Camry
by Samia Zia on 01/18/2025Mr. Aziz was wonderful and very friendly. He treats you like familyHello Samia, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!
Review
by Mir ali on 12/18/2024updated 12/24/2024The experience was great. I bought a RAV4 XLE premium. The accounts department also was very helpful. Overall, my experience was great. I strongly recommend people.We are pleased to hear you had such a positive experience with us, Mir! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
Excellent
by Mir Ali on 12/16/2024updated 12/24/2024My e experience was wonderful, specially Mr. Syed was very polite and honest.We are pleased to hear you had such a positive experience with us, Mir! Don't hesitate to call us if you ever need anything. Be safe on the road!
First time Toyota buyer
by Maria&JR on 10/19/2024updated 10/28/2024Mario was very friendly and knowledgeable. He is very down to Earth.Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!
Happy customer!
by candiprince on 10/17/2024updated 10/24/2024Best Toyota store in Houston!! Aziz was very helpful with the car buying process. Will Sturgeon did a great job finding my son’s first car for us! Very happy with my car buying experience over all and will recommend this store to family and… friends. Awesome team!Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car buying
by Lenthel on 09/14/2024updated 09/20/2024Aziz and Christopher went above and beyond to meet our expectations. When it comes to buying a vehicle new or used I can wholeheartedly put my trust into them knowing that I am not just in good hands but probably the best hands in the… toyota dealership network I will be returningHello Lenthel, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Abdul Aziz is you go-to guy - Amazing Experience
by Imran Khan on 06/01/2024My experience was awesome definitely the best I’ve ever had while making a purchase of any kind especially one as important as this. , I would like to give huge praise to Abdul Aziz made purchasing my very first Tundra a breeze. Abdul Aziz… is a true professional and addressed all our concerns/questions in the best possible way. He talked me through every single step of the way, made me feel at home, and made me feel like I was family and was welcome here. , Since this was our first truck, he explained all the key features of the truck multiple times. Really had an amazing experience and would love to work with them again in future. I drove all the way from Katy, TX for this and it was all worth and an overall pleasing experience. Appreciate their post purchase follow up and feedback calls as well, truly amazing. Definitely have a lifelong customerHi Imran, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Quick seamless transaction.
by Chris Macpherson on 05/08/2024Great customer service. Transaction was quick and easy. Got more than I expected for my trade and they made the whole experience painless. Would definitely recommend this dealer.We are pleased to hear you had such a positive experience with us, Chris! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
Top Notch Service
by LaBertha Harris on 04/03/2024This was my 1st schedule maintenance for my 2024 Camry. The scheduling process was very easy. I was on time for my appt and my service advisor was very professional and nice. I was finished in 45 mins. Overall great experience. I have… already recommended 3 friends to Autonation Toyota. Great service dept. LaBerthaHello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fair price
by Retired Lady on 02/20/2024I was happy to work with AutoNation Toyota as I was given a fair purchase price and decent amount for my trade in. The salesperson, Shajeel, was friendly and helpful. It was a very good experience, and I recommend shopping there!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
Very Happy
by Jodi Newman on 02/12/2024Say made my car buying process a pleasant experience. He was very nice and easy going. I felt no pressure and was given my choices up front. No haggling no negotiations. Just a simple process. I love the car.Hi Jodi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Drive safe, and we'll see you on the road.
Hi Jodi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Drive safe, and we'll see you on the road.
2019 Nissan Titan
by Titan Dan on 02/09/2024Replaced my 2007 Titan with a used 2019 Titan (w/o trade-in). 2019 being rated as one of the better years for Titans. Not as many special features as the 2007 - manual exterior mirrors, manual seat adjust. front seats not heat, cloth seats… not leather, manual cargo window. But low mileage, looks nice, drives nice, still under Nissan warranty, and including my sale of the 2007 I was just within my budget. Almost a month of driving the 2019 and I can say that I got a fair deal.Hi Titan, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Sales
by Manny3600 on 02/09/2024Got there to find out the car I wanted was sold the night before. But they didn’t think to let me till I got there . Then was charged for a tint that I didn’t ask for and that was never done. Still waiting for a callback that I don’t… see happening anytime soon. 🤷🏾♂️Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Horrible First time Customer Service
by Desirae B on 01/31/2024I normally have my service done at Autonation in Winter Park, FL and never had any issues great service everytime but since moved to Texas and this is my first time getting service at this location and it was an unpleasant experience. I had… a 12p appt for a tire rotation and sat in the car until almost 1p and it was probably 3 cars ahead of me. The service advisor Eduardo said about 2hrs wait time I waited 2hrs and didn’t get an update until after 3hrs via photo of my car and I then texted the advisor and I was told to give them 5 mins and after 33min I texted the advisor Eduardo again and didn’t receive a response until 20mins later return he said there were 100 cars ahead of me. If it was so busy why give me 2hr wait time. All of a sudden I ask him to bring me my car and they’re done. I don’t even believe the rotation was even done or it was already done along time ago and was sitting. No compensation for my wait or nothing. Also called for the manager and left a voivemail no response. Seem like management could care less. Ridiculous!!Hi Desirae, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Love my new RAV4!
by Estrella80 on 01/15/2024I recently purchased a RAV4 from AutoNation on Gulfreeway and I can’t begin to say how smooth the process was. I actually stopped in for an oil change and started shopping around for cars. Was planning on a newer vehicle at the beginning… of the year but after I saw the RAV4 I knew I needed that car. My sales representative Brandon Dipar really went above and beyond to get me the best deal for my budget! The staff at autonation is extremely friendly and knowledgeable, if your thinking of a new vehicle ask for Brandon!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Shahrufh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.
by Rowan Tanner on 05/28/2025