Graff Chevrolet
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Customer Reviews of Graff Chevrolet
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Grand Prairie Chevrolet
by Michael on 04/16/2025Was smooth and easyGraff Chevroett in Grand Prairie TX
by Ltlethel on 12/07/2024updated 12/16/2024The staff at Grand Prairie Graff Chevrolet redefine hospitality. Winston Howell (seriously, he deserves a raise) patiently answered my gazillion questions. He didn’t push; he guided. And when I hesitated, he offered me assurance that I am… receiving the best deal with fair market rates and showed me proof, Grand Prairie Graff Chevrolet isn’t just a dealership; it’s a destination. I've been going there for years, look them up they’ve got an SUV with your name on it. And if you’re lucky, Mr. Howell will be there to guide you through the adventure.We're happy you found our staff to be so supportive during your experience here at Graff Chevrolet Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience
by Russ on 06/05/2019I had been shopping for a replacement vehicle for a couple weeks. Dealt with several dealerships and private sellers. Found what I was looking for through the internet at this location and decided to pay a visit. I was immediately… greeted by a very nice gentleman by the name of Reuben Flores. He was very helpful, personable, and professional. I was satisfied with the condition and price of the vehicle, and sat down for the long drawn out procedure of "wheeling and dealing". This actually didn't happen-- I stated what I was looking for as far as payments, and was immediately surprised at what they came back with. Reuben and team fought further to get where I wanted to be, and I walked out the door with a new (to me) vehicle, and a payment amount that was right where I wanted to be. I've bought several vehicles in my lifetime, and This by far has been the best dealership transaction I have experienced. Thanks Reuben!!!Exceptional, caring customer service
by Tarick on 03/09/2018Graff Chevrolet & the staff there are absolutely great, caring, willing to help people. My wife & are in the market for a vehicle for her. Since we purchased our 17 Silverado from Graff, of course they were the first I called when we saw… the need for a second vehicle. Carlos Machuca, Stefani Cornejo & Albert, one of the sales managers began working tirelessly & was there at every turn to answer questions & help. Although we have decided on another vehicle, I wanted to take this opportunity to ask that these individuals to be recognized. They listen, are attentive, they call back, they do everything in their power to help & that makes all the difference. I will, without a doubt be going back to Graff for our next vehicle which I'm looking to trade our 17 Silverado for either an 18 or 19 Silverado, either LT or LTZ Z71 since our family will soon be expanding. These individuals are Gold Star Quality & deserve recognition. Great job GM & GRAFF for having these stellar individuals on your team. Author-Tarick Brittingham Thanks Albert, Carlos & Stefani for everything! See you soon!Thank you so much
by NicoleTucker on 12/30/2017I would like to say thank you to Nelson he got me into a 2018 CHEVY CRUZE LA I love it he did an awesome job he has great customer service skills and is a very good sales man thank you again Nelson your the best. Nicole TuckerGreat used car buying experience
by Parentofteens on 12/18/2016Bought a used car from Josh at Graff. Very honest. Best used car purchase experience ever, and I've bought many used cars for the teens through the years. Way to go! I would definitely make the drive for future purchases. A+We're so happy to hear this wonderful feedback about your buying experience with Josh. We're very happy to hear that you'll be returning for future purchases. We look forward to welcoming you back again! Thanks!
" My Testimony"
by Ronee on 02/05/2015updated 02/17/2015First of all this was my very first new car buying experience and it was delightful. It started with Mr. Kelvin Ellison who was just AWESOME --he made me feel like I was the center of attention very detailed oriented-- overall a nice guy… and I am not just saying that because he is my friend it is just because its the truth. He was courteous, attentive -- and for that I really appreciate it. At first I was nervous but he made me feel at ease and for that I am grateful. Just love Kelvin. Secondly Bill, what can I say about Bill he was just great --he too was very courteous and outgoing and just made me feel like we have been knowing each other for years and for that I am thankful...Thirdly Joel was the papers guy and he explained everything to the fullest and I would have never known it was his first day in his new position unless he told me--he was very personable--thanks Joel...And last but not least Tom who would say is the $$$ guy---LOL he took my down payment --less than what I thought it was going to be and for that I am so blessed. The whole team made my new car experience a delightful one. I have not stopped smiling since I drove off the parking lot. From the moment I walked in the door till the time I was given the keys --It was a joyous experience one that I will never ever forget. bible says you have not because you asked not and I asked for the 2015 Camaro and I got it!!! Thank you Kelvin, Bill, Joel and Tom for starting my NEW YEAR off right. Thank you Love all of you and Keep up the Excellent Superb Delightful Customer Service. You all are the BEST EVER!!!! Thank you from the bottom of my heart....for making this a memorable experience.Colorado
by bullet2198 on 01/23/2015updated 02/02/2015I found the exact pickup I was looking for and the buying process only took a couple of hours. I liked dealing with a small dealership.Good People
by skipnclifton on 11/08/2014Did exactly what they said they would do. Might could show us country folks little more bout all the car can do but overall perfect. Oh build a bridge across the street hahaSonic LT - New Purchase
by Itzlove7 on 10/09/2014Denny is a great sales representative. He is very personable and friendly. He is very knowledgeable and he does his best to get you the best deal possible.new cars
by Onayvonne52 on 08/29/2014Everyone was great , especially sale persons Kelvin E. and Mickey they were super great in helping me and my granddaughter Ka'Shadra with buying her first car. Thank Graff Chevrolet Staff, You Rock!!!!!!!!Ms. FluellenMy New Truck
by Boycie on 06/26/2014It was excellent, just as it always has been with all the vehicles that I have purchased from Denny. The receptionists, finance and staff in general were all extremely pleasant. Thank you.Thank you Graff..Rebecca and Mike Rose thank you
by anonymous40 on 07/01/2012updated 06/01/2025I visited Graff Chevrolet this past weekend and purchased a 2007 Impala from Rebecca . I visited many other dealerships in the area before I went to Graff Chevrolet and wish Graff was my first stop because from the time I stepped foot in… the dealership I was greeted with a happy smile. Graff Chevrolet had a great selection of cars with the best prices. Their manager Mike Rose made sure we had a great buying experience and even thanked us before we left the dealership. If you are in the market for a prep-owned or new car give Mike Rose a call they will take care of you like family!!Nice, local people
by CamaroTX1 on 04/25/2013updated 06/01/2025Very pleasent to deal with. No hassel pricing or games. Every interaction with Graff Chevrolet employees (thus far) has been excellent.Great Experience
by happytruck on 02/09/2013updated 06/01/2025Of all the experiences I've had purchasing vehicles over the years, the sales rep Carl L. that helped me has made this my best experience yet. He was actually a pleasure to work with and his integrity was most evident. He is a valued asset… for your company. I would also like to brag about the work of the body shop at Graff. They fixed a scratch which was down to the metal. The work was excellent! I would have liked to personally thank the person(s) that did the repair work. I was impressed.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Silverado 2500HD
Chevrolet Colorado
About our dealership
Graff Chevrolet’s sales staff is committed to finding the car that best meets your needs and fits your budget. We know the difference that the right vehicle can make in your daily life, and we pride ourselves and helping you find the vehicle that makes your everyday driving easier and more enjoyable.
What sets us apart
Graff Chevrolet is known for its high customer satisfaction across all of its departments. Whether it chatting with our knowledgeable sales staff or having your Chevy vehicle serviced in our service center.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Languages Spoken (2)
- English
- Spanish
Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Serenity Gibson on 04/17/2025