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Customer Reviews of Mercedes-Benz of Georgetown

Review type:

Overall rating

4.5
4.46 out of 5 stars

(71 reviews)


Customer recommendations:

Yes (60)|No (11)

Nice

5 out of 5 starsby Osilioni on 12/28/2023

The sales man is very nice and do everything quickly and made me confortable
  • Congratulations on your new vehicle! We are thrilled to have provided you with a quick and comfortable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

    by Sara Thurston on 12/29/2023

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The following reviews are more than two years old. They are not included in the overall rating.
253 reviews
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  • Pretty simple process

    4 out of 5 starsby David C Richards on 07/30/2022

    MB does not negotiate in price and gives you an average cost for your trade.
    • Thank you for your positive review, David. We appreciate your business.

      by Customer Service on 08/01/2022

  • Awesome sales team

    5 out of 5 starsby IKeyla Downes on 07/30/2022

    Jeffrey Midence was very knowledgeable and professional. He took the time to answer any questions or concerns I had which made my decision to purchase my truck an easy one. This is my third vehicle from this dealership. I would definitely… recommend him and all involved in my purchase.
    • Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

      by Customer Service on 08/01/2022

  • Great Service!

    5 out of 5 starsby Khusro Sajid on 07/29/2022

    Great first time experience with Mercedes Benz of Georgetown! They went out of the way to help, even arranging ride share for me to and from home!
    • Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

      by Customer Service on 08/01/2022

  • Awesome. Daniel the best. Professional also treated as Mercedes family

    5 out of 5 starsby Dr Shirley on 07/28/2022

    Concerned about meeting your needs. Professional
    • Thank you for your kind words! We look forward to your business with us again!

      by Customer Service on 07/29/2022

  • Fantastic service

    5 out of 5 starsby Steven Wolfe on 07/28/2022

    Recently had my G550 4x4 squared in for some service. My advisor was very helpful, prompt, and went above and beyond to take care of all my concerns.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 07/29/2022

  • Great place to purchase your dream vehicle

    5 out of 5 starsby Upillai on 07/28/2022

    We had great sales manager (Linda) to assist us with. It was easy to communicate the features we are looking for . She carefully described feature differences between previous models and the new one. She patiently assisted us for multiple… test drives. Overall it was a great experience.
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by Customer Service on 07/29/2022

  • 40k service.

    5 out of 5 starsby Ken Blalock on 07/28/2022

    Provided share ride. Great look at all aspects of mechanical vehicle operations. Provided options for now service. Took 9+ hrs veh there.
    • Thank you for the review, Ken! We are very happy to hear that our team treated you well and was able to help you with your service visit.

      by Customer Service on 07/29/2022

  • Pristine service

    5 out of 5 starsby Amber H on 07/28/2022

    This dealership is clean, pristine and professional in an authentic way.
    • Thank you for your positive review, Amber! We appreciate your business.

      by Customer Service on 07/29/2022

  • Great customer service as always

    5 out of 5 starsby Josh on 07/28/2022

    Daniel was very helpful I get in the car repair solved in a timely manner. He makes the whole process very easy from start to finish!
    • Thank you for your kind words for Daniel, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

      by Customer Service on 07/29/2022

  • Great service by Jay!

    5 out of 5 starsby CC on 07/28/2022

    You can always count on MB service to take care of your car promptly.
    • Thank you. We're glad that you had an excellent experience with your recent service visit.

      by Customer Service on 07/29/2022

  • Fast and easy + excellent service from the whole team

    5 out of 5 starsby Jeff Wong on 07/28/2022

    As usual, the service folks are very friendly and fast. They do the right thing on your car and all you do is drop off and pick up. Appreciate the extra help from the service manager Adam which is making it worth the trip. Will definitely… come back for the next service!!!
    • Thank you for the review, Jeff! We are very happy to hear that our team treated you well and was able to help you with your service visit.

      by Customer Service on 07/29/2022

  • Great sales experience !

    5 out of 5 starsby John from Hutto on 07/27/2022

    Great sales staff ! Very easy transaction. No pressure from the manager very helpful people . My wife loves her new car.
    • Congratulations, we hope your wife loves her new vehicle for years to come.

      by Customer Service on 07/29/2022

  • Outstanding Service

    5 out of 5 starsby Curtis Rance on 07/27/2022

    Met Darryl the Assistant Service Manager! He took extremely good care of us. Only in for a recall. He found another recall that was needed resolved both for us. Service dept then did a complete check of all fluids and belts, brakes and… tires. When the auto was ready it was spotless! Cleaned inside and out. Darryl kept us informed thru out. Awesome service!
    • Thank you for your thoughtful review, Curtis. We're glad to hear you had such an outstanding experience working with Darryl. We thank you for your business and look forward to your next visit!

      by Customer Service on 07/29/2022

  • Great Service

    5 out of 5 starsby J Monroe on 07/27/2022

    Great service, efficient communication with lots of help and support from the Service Advisor Daniel. He was very helpful and answered all my questions concerning my (Service). I have been a loyal customer since 2018.
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

      by Customer Service on 07/29/2022

  • Service Advisor Nick is awesome!

    5 out of 5 starsby Brenda R on 07/27/2022

    Nick not only helped me with the service need I’d scheduled, he answered questions about a future need. Excellent customer service!
    • Thank you Brenda for your kind words! We thank you for your business and look forward to your next visit!

      by Customer Service on 07/29/2022

  • Sprinter care

    4 out of 5 starsby K Schooler on 07/27/2022

    Thanks for getting my Sprinter out while I waited. It did take a bit longer than anticipated but it was more than just an oil change. MB performed only those services needed, were informative and cordial.
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

      by Customer Service on 07/27/2022

  • Prompt service

    5 out of 5 starsby Rosemary Iyere on 07/26/2022

    Tray in parts did a great job ordering tires in a timely manner!
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 07/27/2022

  • Awesome!

    5 out of 5 starsby Rosemary Iyere on 07/26/2022

    Jay in service dept was awesome, and service was great with updates at every point. They even provided a curtesy drop off and pick up vehicle. That is a plus!
    • Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

      by Customer Service on 07/27/2022

  • Recurring maintenance

    5 out of 5 starsby Frank on 07/26/2022

    Took care of my maintenance needs quickly and efficiently. Another top-notch job.
    • Thank you, Frank! We are thrilled that you had a pleasant service visit!

      by Customer Service on 07/27/2022

  • Sam is amazing!

    5 out of 5 starsby Jaydeep Shah on 07/23/2022

    Sam is very knowledgeable and friendly.
    • Thank you for your kind words for Sam, we appreciate it!

      by Customer Service on 07/25/2022

  • Good service and staff is communicative

    4 out of 5 starsby Denise Pursell on 07/22/2022

    I like going to MB Georgetown-staff is always pleasant and communicative. And the waiting room is very comfortable.
    • Thank you for your positive review, Denise! We appreciate your business.

      by Customer Service on 07/25/2022

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About our dealership

Mercedes-Benz of Georgetown has been serving Central Texas for over 30 years. We understand what is important to our clients and we are dedicated to delivering Superior Customer Service every day. Please contact us at any time to discuss your requirements in more detail. At Mercedes-Benz of Georgetown our customers receive:

Free Wireless Internet Access

Free Trip Inspections

Free Car Washes Monday through Saturday, 8:00am to 5:00pm

Free Mercedes-Benz loaner car with Scheduled Service

Free Refreshments and Baked Goods in our Customer lounge

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area