Glenn Polk Chevrolet Buick GMC of Gainesville
Customer Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville
Review type:
Happy customer!
Excellent!
by Jarett Wagner on 07/21/2025This was one of the easiest car shopping experiences I have ever had. I requested about a truck I found online, and was contacted shortly after by Aspen. I sent information on my trade in, and were able to agree on a price, as well as the… purchase price of the new truck. Once we agreed, I went to the dealership and closed. I couldn’t be happier with everything!Thank you, Jarett! We’re so happy to hear Aspen made the entire process easy and efficient from start to finish. Getting everything worked out before you even walked in—that’s how we like to do business! We’re thrilled you’re happy with your new truck and truly appreciate the opportunity to earn your business.
Fantastic car day
by Colleen Braunitzer on 07/20/2025The absolute BEST car buying I have ever experienced!! JP (who sold us the car) and the entire staff rocked!!!! General manager…very personable!! Joe in finance also made it so easy and pleasant!! Felt like family, easy experience, oh… and quickest I have ever bought a car…for real!! HIGHLY recommended!!!Thank you, Colleen! WOW—your excitement says it all, and we’re here for it! We’re thrilled to hear JP, Joe, and the whole team made this your BEST car-buying experience ever. Quick, easy, and treated like family—that’s exactly what we aim for. Thank you so much for the love and the high recommendation! Enjoy your new ride!
Jolly green giant
by The Kyle family on 07/18/2025This has by far been the best customer service experience! David Wilson helped us locate the exact suburban we were looking for! The buying process was effortless.Jolly green giant::::::))) Thank you, Kyle Family! We’re so excited to hear this was your best customer service experience yet! David Wilson is fantastic, and we’re thrilled he helped you find the perfect Suburban and made the process so easy. We truly appreciate your trust—enjoy that new ride!
Great guys!!!
by Kelly Farris on 07/18/2025There’s really nothing bad you can say about Glenn Polk Chevrolet in Gainesville!! They helped my daughter buy her first ever brand new car and it was 💯 easy without any hiccups 🤗 Definitely go see them!!!Thank you, Kelly! We’re honored to have been part of such a special milestone for your daughter. It’s awesome to hear the process was smooth and stress-free—that’s exactly what we aim for. We appreciate the kind words and recommendation!
Mimi
by Melinda Dieter on 07/15/2025Paulo is Very personable and helpfulThank you, Melinda. He is a pretty good son-in-law to my daughter as well::))
Great work
by Bill K on 07/11/2025Excellent service. Teresa was very helpful in getting the work done and also gave me a ride to work while the service was being done.Thank you, Bill! We’re glad to hear Teresa took great care of you and made the process easy with a ride to work. We appreciate your kind words and are always here when you need us!
Misleading
by Trey Posey on 07/10/2025GMC has a known issue, I told them what the issue was and they still wanted to diagnose themselves (I get it) so asked me to drop it off for the day. Never did she mention it was $180 fee. When the repair quote came back over $1000 for a… bad micro switch (which is a gmc issue) I told them I didn’t want to spend that much so they were going to charge me a diagnostic fee for something I already knew was wrong. So instead of wasting more money and living over an hour and half away so I’d waste 6 hours of driving had them fix it. Very disappointed in GMC and extremely disappointed in Glen Polk for being misleading. We have bought at least 10 vehicles as a family and as a small business the last several years and we will no longer consider doing business as a family or as a business with them any longer.The service manager Corey Brown reached out to me. He was genuinely concerned with my experience and took the time to listen and did what he could to make the situation right. Where as the GMC issue was never Glenn Polks fault Corey did enough to make me feel heard and I am confident he will take my concerns to help improve the service and over all customer experience.
Good deals at Glen Polk
by Richard Lemire on 07/09/2025Great vehicle stock, with good deals.Thank you, Richard! We’re glad you found a great selection and solid deals. We appreciate you choosing us and are here anytime you need us!
Excellent!
by Rancho Los Palominos on 07/04/2025Frank help me to find exactly what my business needs. I recommend his services to everyone who is looking for a good attention and help to get the best deal!Thank you for the great feedback! We’re so glad Frank was able to help you find exactly what your business needed. He’s all about providing helpful, attentive service, and we appreciate you recommending him. We’re grateful for your trust and support!
Aspen was fabulous!
by Sheri G on 07/06/2025Aspen was fabulous! She was so professional and pleasant to work with. She helped us find vehicles to compare and choose the right one for us. Absolutely loved working with her. She made the process fun and enjoyable. Glenn Polk wins… again!!Thank you, Sheri! We’re so happy to hear Aspen made your experience fun, easy, and enjoyable. She truly cares about helping customers find the right fit, and we’re thrilled she delivered that for you. Thanks for the kind words—Glenn Polk is proud to have earned your trust again!
Deer special
by Patsy Genece Sutton on 07/02/2025They are friendly and helpfulThank you so much, Patsy!
NOX Sensor
by Ty on 07/02/2025Service was quick to get the truck in and diag the issues. No trouble was found except poor quality def so I paid the diag fee and left. The service manager was honest and easy to get ahold of.Thank you, Ty. Sorry the vehicle part wasn't satisfactory, but glad my team did their part to make it better.
2500 HD purchase
by Sputnik on 06/29/2025Great dealership and David our salesman was straightforward with no pressure. Great selection to choose from and financing was seamless! Drive a few miles further for a great buying experience! Ask for David.Thank you for the great review! We’re so glad David made your experience easy and pressure-free. It’s awesome to hear the selection and financing process hit the mark too. We appreciate you going the extra miles to see us—and we agree, ask for David!
Exiting
by Arnold on 06/23/2025updated 07/01/2025Good deals and fast easy application process friendly staff.Thank you, Arnold. We appreciate your business!
5 stars
by Trent A on 06/25/2025This was the first time a vehicle stumped me to the point of needing a shop. I reluctantly dropped my wife’s 18 suburban off. The young lady behind the service counter was awesome. She assured me that I would be taken care of and the… service techs were top notch. She was correct. I had missed a small issue that was causing my big issues on the truck. They didn’t try to pull any stunts. Or sell me unnecessary parts/service. With diagnostics and repair I was out for under $400. Obviously your issues will vary. But they did me solid and got me back on my way in 24hrs. I will be back if I ever need help again.Let's go!!!!! Thank you, Trent, for the honest and thoughtful review! We understand how tough it can be to trust someone else with your vehicle, especially when you know your way around one. We’re glad our team, especially the advisor at the counter, made you feel confident in the process and delivered the kind of honest, no-pressure service you deserve. Catching that small issue and getting you back on the road quickly is exactly what we aim for. We truly appreciate your trust and look forward to being here if you ever need us again!
Outstanding Support and Service
by Matthew on 06/24/2025Had an engine break down on the interstate on the way to south Texas. Got ahold of the service department just before they closed, and they were super supportive. The very next morning right when they opened, they got their techs on it and… had it fixed and out the door within a couple hours. Their techs knew their stuff and explained everything that happened and why it happened. Great support and great service. Highly recommended!!Thank you, Matthew, for sharing your experience! We know how stressful a breakdown on the road can be, and we’re so glad our service team could step in quickly and get you taken care of. It’s great to hear our techs not only got you back on the road fast, but also took the time to explain everything clearly. We truly appreciate the recommendation and are thankful we could help when you needed it most!
What a stress free purchase
by Walt on 06/23/2025Michael was very helpful throughout the entire process. Showed up Saturday morning and picked out three Sierra trucks. Michael had the ready for viewing and driving two hours later when I returned with my wife. Two test drives and a short… time with Joe in Finance and I left with my new truck. Hats off the entire team at Glenn Polk GMC!!Thanks, Walt. We’re so glad Michael had everything lined up and ready to go when you came back with your wife—making the process smooth and efficient is what we strive for. Huge thanks for trusting our team, and congrats on your new Sierra! We’re here anytime you need us.
Quality Service
by BCut on 06/22/2025I bought my truck here and I’ve been getting it serviced at the same location since I bought it. I’ve enjoyed the level of detail the conversations and the assistance with helping me identify what would be something I should look into for… my vehicle for a longevity.Thank you for your continued trust and loyalty! We’re glad to hear you’ve had a great experience not just with your purchase, but with our service team as well. It means a lot to know our team’s attention to detail and honest guidance have helped you keep your truck in great shape for the long haul. We’re always here to help however we can!
Best car buying experience we've ever had
by Seth and Melissa on 06/20/2025Michael was very professional, extremely cordial and respectful. Gave us a very fair trade in and got us into the car we wanted. Finance department was super quick and seamless. Overall, the best car buying experience we've ever had. We… drove an hour and a half to look at a spacific vehicle and it was worth it! We will use them again!Thank you, Seth and Melissa. We’re thrilled to hear that Michael and the finance team made your experience smooth, fair, and enjoyable from start to finish. Driving an hour and a half to see us means a lot, and we’re so glad it was worth the trip. We truly appreciate your trust and look forward to helping you again in the future!
Thank y'all Glenn Polk!
by Anita Galbreath on 06/20/2025Great customer service and a no pressure sales environment! This was the easiest experience that I have had with buying a vehicle!Thank you, Anita. We’re so glad to hear your experience was easy and pressure-free—that’s exactly what we strive for. We appreciate your business and hope you enjoy your new vehicle!
Five Stars
by David on 06/19/2025Outstanding service department. Theresa at the service desk is terrific. Best customer service I’ve ever had. 2022 GMC 2500HD Sierra AT4.Heck yeah!!! Thank you, David, Theresa is the bomb!!!!
Glenn Polk Chevrolet Buick GMC of Gainesville is your trusted Buick, Chevrolet, GMC dealership in Gainesville and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- Authorized Parts Store
- Authorized Accessories Store
- English
- Spanish
Thank you, Eddie. I am glad Orlando went above and beyond to make sure you were happy with your purchase. Recommendations like yours mean the world to us, and we are grateful for your trust.
by Trent Polk on 09/17/2025