Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Customer Reviews of Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Review type:
Long time comin’
by Hard labor on 07/12/2025updated 07/18/2025Awesome, they have been trying to earn my business for a long time, I am a hesitant buyer, and keep vehicles for a long time. But they were patient and gave me a great deal with great serviceGreat experience
by Terry Vernon on 07/15/2025Well I seen the vehicle I was looking for on Glenn Polk Facebook page so I called them and I got ahold of Frank Villarreal and by the time I got there it was pulled up front and waiting on me to test drive. Frank was very professional and… nice to deal with and there was know pressure to hurry up and make a deal. Then the Lady that did my financing was very helpful and professional as well. Easiest car buying experience I’ve ever had. Will definitely be going back in the future.Thank you, Terry! We’re so glad Frank had the vehicle ready and waiting for you—no pressure, just a smooth and professional experience from start to finish. It’s great to hear our finance team made things just as easy. We truly appreciate your kind words and look forward to seeing you again in the future!
Amended Review
by Phil on 07/11/2025I previously submitted a 3 star review and after working with the staff over my misinterpretation (my bad) I am happy to revise the review to 5 Stars. The dealer exercised due diligence after a reported issue with the vehicle & found a… major issue. They expedited the repair to accommodate my scheduled and to my satisfaction. This dealer is serious about customer service. As a business owner myself, I commend Trent & his team for a job well done, they have my strongest personal recommendation as a car dealer you can rely on.Thank you so much, Phil! We truly appreciate you taking the time to update your review and share your experience. It means a lot to hear that our team’s commitment to customer service came through. We’re glad we could make things right and get you taken care of quickly and thoroughly. Your kind words—and your personal recommendation—mean the world to us. Thank you for giving us the opportunity to earn your trust!
Great experience
by Heidi Freeling on 07/05/2025Frank did an outstanding job helping us get into our new to us Ram. The process was timely, fair, and Frank was very professional. I would definitely recommend Glenn Polk Autoplex for anyone looking for a no-hassle car buying experience.… Ask for Frank.Thank you, Heidi! We’re so glad to hear Frank took great care of you and made the process smooth and fair. That no-hassle experience is exactly what we aim for. Enjoy your new-to-you Ram, and thank you for the recommendation—we’ll be ready anytime you need us again!
Time is money
by Don Myers on 07/01/2025No runaround, to the point dealings with price, availability as well as trading vehicles. Very professional and courteous, from calling and inquiring to final sale. No wasting of time and needless sales pitches and games.Thank you, Don! We’re so glad to hear your experience was straightforward, professional, and respectful from start to finish. That no-nonsense, no-games approach is exactly how we do business. We appreciate your trust and are grateful for the opportunity to earn it!
Leading by Example!
by Doug Lovejoy on 07/01/2025The Glenn Polk AutoPlex Team were prepared and professional! From the moment I entered the lobby to pulling out of the parking lot in a new Dodge Ram, they made the sales process customer centric! Joel Gomez paid attention to every… detail….and followed up to make sure the vehicle performed well in my travel home.Thank you for the kind words, Doug! We’re so glad to hear that your experience—from the moment you walked in to driving off in your new Dodge Ram—was smooth and centered around you. Joel’s attention to detail and follow-up are what we strive for with every customer. We appreciate your trust and hope you’re loving your new truck!
Best of the Best
by Chris Kennard on 06/30/2025They have a Good inventory, friendly employees, great service department & North knowledgeable sells people. Even the experience in the finance department was a Pleasent one.Thank you, Chris, for being such a loyal customer for nearly 30 years!!!!
Rick’s review
by Rick Smith on 06/24/2025updated 07/01/2025They are very friendly and politeThank you so much, Rick.
Best Dealership in Town!
by Aspen Knifong on 06/30/2025I had such a great experience at Glenn Polk Autoplex – Chrysler Dodge Jeep Ram! From start to finish, their team was absolutely incredible. Everyone was welcoming, knowledgeable, and genuinely cared about helping me find the right vehicle… without feeling pressured. They answered all my questions, made the process smooth and stress-free, and truly went above and beyond to make sure I was taken care of. It’s not every day you come across a team that’s this dedicated and easy to work with. If you’re looking for top-notch customer service and a dealership that treats you like family, I highly recommend Glenn Polk CDJR!Thank you so much for the thoughtful review, Aspen! We’re thrilled to hear that our team made you feel welcomed, cared for, and never pressured—that’s exactly the experience we aim to provide. It means a lot to know the process felt smooth and stress-free, and we’re grateful for the opportunity to help you find the right vehicle. Thank you for the recommendation and for being part of the Glenn Polk family!
Easiest truck buying experience
by Marcus on 06/17/2025Paul was great to deal with. Easiest buying experience I’ve had.Thank you, Marcus. Paul is amazing!!!
Best dealership!
by Brisia balderas on 10/21/2024My sales men Leslie graham did an excellent job at giving me what I wanted in. Timely manner! He went above and beyond to help me out as well as the other workers there! I can’t emphasize enough how much everyone helped me, no scams just… straight to the point. Seriously the best dealership I’ve ever gone to! Thank you Glenn Polk and team!Thank you very much as well!!! This is an amazing testament to our Glenn Polk Team. Les is about as 'straight to the point' as they come. Enjoy your new ride.
Les is the Best!!
by Chris Stowe Guide Service on 10/21/2024It was overall a great experience! The salesman listened and worked to get us what we needed/wanted.Thank you, Chris. People come from all over DFW and Southern Oklahoma to do business with Les. He is a straight-shooter!!
Easy Purchase
by Andrew on 10/13/2024I drove 5 hours to pick up my truck after working out the deal on text and phone call. Easy pain free process. Truck was ready and full of fuel waiting when I got there. Paperwork was all ready to go. No pressure to buy the “extras”. Great… experience overall.Thank you very much for making the drive, Andrew.
Great Experience
by D Urban on 10/11/2024Tanner Kuhn helped us buy a 2021 Bronco. It was a seamless transaction. Tanner was very professional, and was a pleasure to deal with.Thank you for buying from us and for the kind words.
Your Place To Buy!!
by Grant Wills on 10/03/2024updated 10/12/2024The sales team was professional and not pushy. The process start to finish was flawless! DFW and Southern Oklahoma’s got to dealership!Thank you, Grant. Yes, people drive from all over DFW and southern Oklahoma to do business with our family of dealerships. We appreciate you.
Low Pressure Approach
by Jeep Cherokee on 10/09/2024Frank worked with us in a no pressure way, to get into a nice used car.Low pressure is how we roll! Thank you for coming to see us.
Excellent buying experience
by James T on 10/08/2024Purchased a 2025 Ram Rebel from Joel Gomez. Joel was polite, professional and provided excellent communication during buying process. The price was competitive and there were no hidden dealer mark ups. I would definitely recommend this… dealer to friends and family.Thank you, James. Joel is a straight shooter and has been a part of the Polk Family for a long time. Enjoy that Rebel.
Dodge
by Chevy pat on 10/03/2024updated 10/09/2024Great service.. Friendly personal who took there time with showing me about my new purchase.. Had everything set up for me to be in and out the door in 30 mins. Was great. .. !!! Time is money. 😆You bet! Time is money, for sure. 30 minutes is faster than door dash:) Thank you for coming to see us.
Ram Rebel
by Ryan B on 10/07/2024Very friendly low pressure salesman Brian got me everything I asked for and was extremely helpful he even canceled his doctors appointment to make sure everything went smoothly.Thank you, Ryan. Brian is a good dude.
Easy as1 2 3
by Satisfied on 09/28/2024updated 10/07/2024The salesman I dealt with was very courteous and knowledgeable of the vehicle. He was as accommodating as possible.1 2 3 easy peasy!!::)) Thank you.
Great Staff!
by Nick Garcia on 10/03/2024I recently purchased a pre-owned Jeep Wrangler from Glenn Polk in Gainesville TX. My salesman, Tanner, was absolutely fantastic and easy to work with. Elizabeth in finance was equally as professional and accommodating. They made the process… easy and enjoyable. I've had interaction with previous dealerships that were less than ideal so to find a location like Glenn Polk in Gainesville in refreshing. Thank you guys!Thank you, Nick. Tanner and Elizabeth make a great team. All of the Glenn Polk dealerships make car buying chill and fun.
Our Chrysler, Dodge, FIAT, Jeep, RAM dealership has been in the Gainesville, Cooke County, Grayson County, and Denton County areas for over 22 years, and we’ve been family owned and operated since 1998. That’s 3 generations of our family dedicated to helping you get the best customer service possible. In that time, we’ve strived to help our community, and not just by providing our customers with quality vehicles. We’ve contributed to many admirable causes here in Gainesville, including Make-a-Wish Foundation, Tattered Flag Project, Casualties of War Foundation, and the Boys and Girls Club. We look forward to continuing the lasting relationship we have with these foundations in our community.
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
- English
- Spanish
Thank you! We’re so glad our team’s patience and persistence paid off—and even more glad we could earn your trust. It means a lot to help someone who truly values their vehicles and takes their time. We’re excited to have you as part of the Glenn Polk family!
by Trent Polk on 07/18/2025