Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Customer Reviews of Glenn Polk Autoplex - Chrysler Dodge Jeep Ram
Review type:
Les is the Best!!
Best dealership!
by Brisia balderas on 10/21/2024My sales men Leslie graham did an excellent job at giving me what I wanted in. Timely manner! He went above and beyond to help me out as well as the other workers there! I can’t emphasize enough how much everyone helped me, no scams just… straight to the point. Seriously the best dealership I’ve ever gone to! Thank you Glenn Polk and team!Thank you very much as well!!! This is an amazing testament to our Glenn Polk Team. Les is about as 'straight to the point' as they come. Enjoy your new ride.
Les is the Best!!
by Chris Stowe Guide Service on 10/21/2024It was overall a great experience! The salesman listened and worked to get us what we needed/wanted.Thank you, Chris. People come from all over DFW and Southern Oklahoma to do business with Les. He is a straight-shooter!!
Can’t find a bad battery
by Jared King on 10/18/2024After being told that I was gonna have to pay for five hours of labor to find an electrical issue I went back to the dealership to find a loose battery connection so basically I paid them to do a job that I had to do myselfSir, this is not an accurate description of your service experience or what was told to you about the diagnosis fee. You towed your highly modified 2007 Ram 3500 with 294,575 miles to us, not running, and requested we reprogram the TIPM. After we reprogrammed the TIPM, the truck still would not start. We then called and advised you the TIPM has been reprogrammed and the truck still does not start. You asked how much it would cost to diagnose the issue. The service advisor then explained to you that due to the age of the vehicle, miles, after-market accessories, and concern, we would need up to 5 hours pre-approved for diagnosis. Also, that the tech would clock in and only charge you the actual time of what it took to diagnose the concern. Not the full 5hrs if it does not take that long. You brought us 2 new batteries and asked us to install the batteries. We installed the batteries as requested. You were not charged for any diagnosis time at all during this visit and the advisor fully explained to you why the diag fee was needed and how it would be billed out upon approval.
Easy Purchase
by Andrew on 10/13/2024I drove 5 hours to pick up my truck after working out the deal on text and phone call. Easy pain free process. Truck was ready and full of fuel waiting when I got there. Paperwork was all ready to go. No pressure to buy the “extras”. Great… experience overall.Thank you very much for making the drive, Andrew.
Great Experience
by D Urban on 10/11/2024Tanner Kuhn helped us buy a 2021 Bronco. It was a seamless transaction. Tanner was very professional, and was a pleasure to deal with.Thank you for buying from us and for the kind words.
BEST DEALER EVER!
by Alan Trammell on 10/11/2024Have been doing all my Jeep service for 6 years through Glenn Polk. Always fast more than good service with all staff friendly and helpful. Facilities are always clean and bright. - and coffee is excellent.Thank you for your loyalty in coming to see us, Alan. And yes, coffee is one of the keys to success:::)))
Your Place To Buy!!
by Grant Wills on 10/03/2024updated 10/12/2024The sales team was professional and not pushy. The process start to finish was flawless! DFW and Southern Oklahoma’s got to dealership!Thank you, Grant. Yes, people drive from all over DFW and southern Oklahoma to do business with our family of dealerships. We appreciate you.
Low Pressure Approach
by Jeep Cherokee on 10/09/2024Frank worked with us in a no pressure way, to get into a nice used car.Low pressure is how we roll! Thank you for coming to see us.
Excellent buying experience
by James T on 10/08/2024Purchased a 2025 Ram Rebel from Joel Gomez. Joel was polite, professional and provided excellent communication during buying process. The price was competitive and there were no hidden dealer mark ups. I would definitely recommend this… dealer to friends and family.Thank you, James. Joel is a straight shooter and has been a part of the Polk Family for a long time. Enjoy that Rebel.
Dodge
by Chevy pat on 10/03/2024updated 10/09/2024Great service.. Friendly personal who took there time with showing me about my new purchase.. Had everything set up for me to be in and out the door in 30 mins. Was great. .. !!! Time is money. 😆You bet! Time is money, for sure. 30 minutes is faster than door dash:) Thank you for coming to see us.
Ram Rebel
by Ryan B on 10/07/2024Very friendly low pressure salesman Brian got me everything I asked for and was extremely helpful he even canceled his doctors appointment to make sure everything went smoothly.Thank you, Ryan. Brian is a good dude.
Great Service
by Lola on 09/29/2024updated 10/07/2024My sister and I always use Glenn Polk service department to service our Jeeps while in town visiting family. The guys there are kind and very attentive to every detail.Thank you so much, Lola. I love hearing that y'all wait to service your vehicle until you are here local::)) We will see y'all next time.
Easy as1 2 3
by Satisfied on 09/28/2024updated 10/07/2024The salesman I dealt with was very courteous and knowledgeable of the vehicle. He was as accommodating as possible.1 2 3 easy peasy!!::)) Thank you.
Great Service
by Robert on 09/28/2024updated 10/04/2024The service department personnel are very professional. My vehicle was completed in a timely manner. I will recommend this facility to my friends Thanks a job well done.Thank you as well, Robert.
Great Staff!
by Nick Garcia on 10/03/2024I recently purchased a pre-owned Jeep Wrangler from Glenn Polk in Gainesville TX. My salesman, Tanner, was absolutely fantastic and easy to work with. Elizabeth in finance was equally as professional and accommodating. They made the process… easy and enjoyable. I've had interaction with previous dealerships that were less than ideal so to find a location like Glenn Polk in Gainesville in refreshing. Thank you guys!Thank you, Nick. Tanner and Elizabeth make a great team. All of the Glenn Polk dealerships make car buying chill and fun.
Friendly great selection great price.
by Josh G on 09/28/2024We had Tanner as a salesman. We had talked over the phone about the truck. We were done in less than 2 hrs. It flew by.Heck yeah!! Thank you, Josh. Tanner is a great guy.
Best car buying experience hands down
by Jeep4xe on 09/26/2024First time we came to test drive 2 vehicles. They were both ready. the second time we came to purchase one of those 2 vehicles. All the paperwork was done. The car was clean and sitting outside, ready for us to take it. The sales crew here… is top-notch. These are people that you could consider friends. I will come back and purchase every vehicle. From these people.Thank you very much for sharing your experience and for coming to see us. I love the "friends" comment you made, and that is exactly how we feel as well. Being family-owned and operated for 30 years allows us to take care of folks a little differently than most other dealerships.
Fantastic Service
by LaJ on 09/26/2024I’ve been having my truck serviced here for about 6 years. They are always very professional and knowledgeable. They keep track of service that my truck needs, but don’t push or over sell things. The building and facilities are clean. I… would highly recommend Glenn Polk Ram.Thank you so much for continuing to trust us with your service needs for 6 years. Our customer loyalty speaks volumes to the quality of people who work for Glenn Polk Auto Group - we are blessed.
Outstanding service
by Jeff on 09/25/2024The folks at Polk Dodge are great. Do what they say and stand by it. My go to place for service.Thank you, Jeff. We appreciate you very much!
Great prices and flexibility.
by Juan G on 09/24/2024They had the lowest prices I could find on the truck I wanted but they were 2 hours away from me. So they stayed late so I could go after work and make the deal on the truck!Thank you, Juan. People drive from all over Texas and Oklahoma to do business with us. Glenn Polk Auto Group has been here for 30 years, and we are very blessed.
Amazing service!!
by R Mishark on 09/21/2024Awesome day with Les, Mike and Chad at Glenn Polk in Gainsville!! Thank you for making another jeep purchase such an enjoyable experience! You guys are the BEST in business!Heck yeah!!! Teamwork makes the dream work:) Thank you for coming to see them.
Our Chrysler, Dodge, FIAT, Jeep, RAM dealership has been in the Gainesville, Cooke County, Grayson County, and Denton County areas for over 22 years, and we’ve been family owned and operated since 1998. That’s 3 generations of our family dedicated to helping you get the best customer service possible. In that time, we’ve strived to help our community, and not just by providing our customers with quality vehicles. We’ve contributed to many admirable causes here in Gainesville, including Make-a-Wish Foundation, Tattered Flag Project, Casualties of War Foundation, and the Boys and Girls Club. We look forward to continuing the lasting relationship we have with these foundations in our community.
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
- English
- Spanish
Thank you, Chris. People come from all over DFW and Southern Oklahoma to do business with Les. He is a straight-shooter!!
by Trent Polk on 10/22/2024