Big Star Cadillac
Customer Reviews of Big Star Cadillac
Review type:
Write a review: Sales
Have feedback for this dealer?Write a sales review
The following reviews are more than two years old. They are not included in the overall rating.
150 sales reviews
Sort by:
Outstanding!!
by Kristy on 08/09/2021- This review was published during previous ownership
I had a GREAT experience with Daisy, at Ron Carter. I feel as though she went the extra mile to make sure all my car buying needs were met. From start to finish I never had to step one foot inside the dealership to complete the purchase of… my brand new car. She was even able to have a concierge driver bring the car to me. I just wanted to give Daisy a huge Thank you!! Your the BEST!!2021 XT6
by R Davis on 07/03/2021- This review was published during previous ownership
Cris took the time to understand what I was looking for and found the perfect XT6 that met my criteria. No pushy sales tactics! Cris, who was professional yet friendly and approachable made the process absolutely painless.Ron Carter - Very Professional, customer focused dealership
by Eric Rice on 07/02/2021- This review was published during previous ownership
Dealerships are a platform to sell and service cars and they start to separate themselves with their associates and service. Victor Rivas separated himself from the typical car salesman and stepped up and and walked us through the process… of ordering a new 21 Escalade and trading our 20 Escalade in. We ended up ordering and taking delivery of a 21 Sport Escalade, love it and the sales process at Ron Carter.. The paperwork was seamless and were on our way.Chris M. at ron Carter is the best
by Ccarter on 06/25/2021- This review was published during previous ownership
Chris is a customer first salesman, he made my experience at Ron Carter Cadillac the best, if you need a new or used Cadillac go see him, he will take great care of you. 10 stars.Service Department
by Jose G Tijerina on 06/04/2021- This review was published during previous ownership
Jeff is great. I called one morning of my concerns with the “auto rain sensor” on the windshield wipers and Jeff got me in early the next morning, and the repair was completed in less than 1.5 hrs . Jeff is one of the service reps in the… department and he’s always been my go to guy the last few years. Other dealerships that I’ve dealt with, I’d leave a message and never here from them. Jeff, on the other hand, if he doesn’t pick up the call, because he’s busy on other things, I’ll leave a voicemail and he’s promptly returning my call to do what he does best, and that’s taking care of his customer, me. Jeff your awesome, thank You!!!!!Go the extra miles for your business
by Derrick on 05/31/2021- This review was published during previous ownership
I like this dealership because they didn’t try to make me sign for a car I couldn’t afford. They also fixed any issues on car.Great service
by Raynond Honc on 05/14/2021- This review was published during previous ownership
I just moved to this area from the Woodlands where I bought my Cadillac from Peacock. I plan on having my Cadillac serviced at Ron Carter because of all the things good I have heard of the dealership. This turned out to be true from my… visit yesterday. Great service people and great location. Thanks BobbyXT5 Snow Flake
by XT5 on 05/14/2021- This review was published during previous ownership
Customer service is excellent, sales, Robert Offord was very professional. He got me in a vehicle I thought I would never have gotten, Cadillac was not my 1st choice, but happy it was my deciding choice, very pleased.Great sales and service team!
by Clayton Mayfield on 05/07/2021- This review was published during previous ownership
The sales team did an excellent job of finding the right vehicle for me and working to get me the best deal.Great experience!
by Krista Wilson on 04/17/2021- This review was published during previous ownership
Mark Mauricio assisted us from start to finish in purchasing our XT5. The entire staff at Ron Carter were very welcoming and helpful throughout. Mark was knowledgeable and accommodating without being aggressive or pressuring our decision.… He was able to show us all of the features available on the model, and put us in a vehicle we are extremely happy with. He followed-up post purchase and accommodated additional questions and went above and beyond. The dealership takes the ‘struggle’ out of new car shopping and turns it into a pleasant and worry-free experience. Highly recommend Mark and the staff at Ron Carter Cadillac.Great dealership
by Andrea Schultz on 04/15/2021- This review was published during previous ownership
Great experience! Everyone from the sales staff to the managers were great! They do everything possible to make sure you are pleased with your purchase and you get the best deal possible. Service is excellent! I will be buying from this… dealership again!!Customer relationship
by Julian 2021 Sports Escalade on 03/16/2021- This review was published during previous ownership
I met Mr Charles Jackson and he was very professional. I had no intentions to make a purchase that day but I did have questions. I knew nothing about leasing and he carefully explained every bit to me and answered every question that I had.… Through the entire process I had doubts but he stayed positive that I was leaving in a brand new Cadillac. Because of his professionalism Ron Carter has a customer for life with me. I had no problems from the sales team to the financing team. Everything was greatClosed on a Cadillac Quickly
by Jason Hebert on 02/04/2021- This review was published during previous ownership
We went in knowing what we wanted Nd Walter was able to make things happen. Getting through financing was easy too. Couldn’t be happier with the process.EASY, FAST and PLEASANT out of state internet buying experience!
by Ms Wendy on 02/02/2021- This review was published during previous ownership
I have made quite a few out of state internet new vehicle purchases throughout my lifetime and have never, until now, had such an EASY, FAST and PLEASANT buying experience. Zulfigar "Zulfi" Choudhry from Ron Carter Cadillac was able to… provide me with all the information I requested over the phone within fifteen minutes of my asking, when other dealerships were taking days. Both over the phone and in person, he made me feel like I was the most important person in the world at that time. It was an “all about me” type of experience. There was no pricing hesitation, management approval or long process of negotiation. He simply offered to beat my current offer by $1,000 and I excitedly flew in and then drove away paying less for an upgraded vehicle. But, before leaving into my new life of Cadillac luxury, he graciously provided me with gifts, which included free vehicle accessories, fifteen bottles of water and a lunchbox of fresh foods for my long journey home from Texas to Pennsylvania. I have never been so pampered during an auto buying experience in all of my 50 years. I am now a Cadillac owner for life and will follow this man around the country if need be to make all of my future purchases. Zulfi and the Ron Carter Cadillac family were admirably honest and trustworthy. For anyone looking to make an online vehicle purchase, this is THE PLACE!Ron Carter Reiew
by Vincent Villarreal on 01/25/2021- This review was published during previous ownership
Great Team to work with at Ron Cater especially Jessica Bledsoe she was great.Zulfi
by Gabe Gomez on 01/15/2021updated 01/22/2021- This review was published during previous ownership
Great sales agent Zulfi !!! He made it really easy and I didn't spend half a day trying to buy a carVery satisfied
by John Ortego on 12/29/2020updated 01/05/2021- This review was published during previous ownership
I got a Great deal. I’m very satisfiedEscalade Purchase
by JK on 12/14/2020- This review was published during previous ownership
Keith Mujica is a great dealer. Made my car purchase a very easy and great experience. Thank you. 100% recommendYour word is Priceless!!
by D White on 12/10/2020- This review was published during previous ownership
After having to get out in these times of uncertainty to purchase a much needed vehicle, Ron Carter made a promise to put me in a great Cadillac that would meet my requirements and they most certainly did deliver. Special Thanks must go out… to George Mata and the Ron Carter team for great attention to detail and such a personable experience!Best Dealership Overall
by Ms Clay on 12/03/2020- This review was published during previous ownership
I have had purchased quite a few vehicles in my lifetime in multiple cities even states, however Ron Carter Cadillac is likely my final option going forward. I’m speaking traditionally. Great and comfortable service overall. It will serve… you gratefully to ask for Benito Sanchez, you will not be disappointed!Excellent Customer Service!!!
by Satisfied Cadillac Customer on 11/01/2020- This review was published during previous ownership
From purchase to service, the experience is always the same... exceptional! The staff at Ron Carter Cadillac greets you with a smile, does what they say they will do and follows through from beginning to end. Makes me proud to do business… with such an amazing team!
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (5)
- English
- French
- Urdu
- Tagalog