Moritz Kia Alliance
Customer Reviews of Moritz Kia Alliance
Review type:
Great experience
by Sandhya on 08/22/2022Great customer serviceMoritz Kia Alliance
by Jeffrey on 08/20/2022Very professional, excellent customer service.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Great Experience
by Kimberly on 08/19/2022Arshad was honest and upfront from the beginning. We really appreciate that Moritz was not charging above MSRP. We would definitely purchase another vehicle from this dealership.Congratulations on your new vehicle, Kimberly! Thank you for taking the time to write about your experience. It's great to know Arshad and our staff were able to provide you with honest and upfront purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team
Great service
by Michael on 08/16/2022In and out in an hour and a half.Service consultant was very good at his job. I'm a 35 year mechanic and he explained everything very well as i would have.Michael, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Moritz Kia Alliance Team
Great service
by Deborah on 08/18/2022Staff are always courteous and willing to go the extra mile to assist you. Great service in a day and age where customer service is a dying breed.Deborah, thank you for taking the time to share your feedback. Each employee is a valued member of the Moritz Kia Alliance team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Moritz Kia Alliance Team
Telluride review
by Benny on 08/17/2022No mark up on MSRP. My sales rep was super communicative. Also answers my questions quickly.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Good service
by Scott on 08/16/2022No nonsense service.Scott, thank you for taking the time to share your feedback. Each employee is a valued member of the Moritz Kia Alliance team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Moritz Kia Alliance Team
New car
by Mark on 08/16/2022Easy, friendly, and fast.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
great experience
by Kimberly on 08/16/2022Very friendly, helpful and got car in much faster than expected.Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Best, The Moritz Kia Alliance Team
Great Dealership
by Johnny on 05/24/2022Speed of service.Johnny, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Moritz Kia Alliance Team
Highly recommend
by Denise on 05/22/2022We needed a new compact car, unexpectedly, and tough to find one. Nicholas at the dealership explained the process to secure a new car and was able to deliver one to us earlier than expected.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Moritz Kia Alliance Team
Trustworthy Dealership
by Linda on 05/18/2022Friendly, treat you like a valued customer, trustworthy.We truly appreciate you taking the time to write about your experience at our service department, Linda. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Best, The Moritz Kia Alliance Team
5 star service!
by Melinda on 05/18/2022Prompt greeting upon arrival by Brian, kept up on the progress of the service and easy check out when the service was complete. I also appreciate the text communication from the time I booked the service until it was complete!Melinda, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Moritz Kia Alliance. If there is anything more that we can do, please come back and see us again. Take care! Best, The Moritz Kia Alliance Team
Moritz Kia - McMahan
by Paul on 05/10/2022My salesperson kept us updated on when the vehicle was coming in. He was very detailed on going through the car functions with my son. Issues with the Finance guy being Rude!Paul, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Moritz Kia Alliance Team
Moritz Kia Alliance is the place to go
by James on 05/10/2022Personal and prompt attention from Taylor Ridgeway, quick service and maintenance, friendly staff, clean facility.Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Best, The Moritz Kia Alliance Team
Buying a 2022 Kia Telluride EX AWD
by Dutch on 05/04/2022Allyson Vaughn was our salesperson. She was exceptionally friendly, knowledgeable and was key to a great experience purchasing our 2022 Telluride. 5 stars!Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Moritz Kia Alliance Team
Excellent
by Rodolfo on 05/01/2022Chis Fulton and Joe Bethel are truly outstanding, I can trust Moritz dealer, they are clear and no mark up price or hiding additional cost. I am buying another car from Moritz Kia AllianceYour great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Seamless Kia Purchase Process
by Robert on 04/30/2022It was very easy to conduct pre-discussions with salesperson by phone, including agreement on price. I was pleasantly surprised by the engaging and non-adversarial finance discussion, on site, at the last stage of completing our deal.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Moritz Kia Alliance Team
Another successful visit.
by Lisa on 04/30/2022I love the clean service waiting area, equipped with charging stations and tvs. Everyone is friendly from start to finish.Lisa, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Moritz Kia Alliance! If there is anything else we can do for you, please feel free to give us a call. Best, The Moritz Kia Alliance Team
Best Value
by Dennis on 04/30/2022Friendly and fair on price.Dennis, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Moritz Kia Alliance. If there is anything more that we can do, please come back and see us again. Take care! Best, The Moritz Kia Alliance Team
Decent First Car Buying Experience
by Mei on 04/28/2022For my first time buying a new car myself, it was a tough market to do so. Given the circumstances, I was unable to test drive a car when I initially visited this Kia location. However, I met Preet and she let me take a look inside the… vehicles in the lot in the back even though they were already spoken for. I told her which ones I was interested in and gave her my contact information. Preet kept an eye out for the vehicles I was interested in and called me as soon as one was available, which was a couple days after I had initially visited. She answered all my questions and did not pressure me to buy. I was allowed to test drive the vehicle without having to sign any paperwork or show my driver's license. We reviewed pricing and financing options, and the dealership was able to give me a competitive interest rate to the one my credit union was offering. The only hiccup was that I was uninformed about the ceramic coating put on the car that the original customer had ordered. This was put an extra $1000 on the car that I was unaware I was paying. Preet was able to negotiate the cost to a deal I was happy about. Overall, I would work with Preet again in the future to purchase a new car down the line.Mei, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Preet's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Moritz Kia Alliance Team
Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Best, The Moritz Kia Alliance Team
by Moritz Kia Alliance on 08/25/2022