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Customer Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Review type:

Overall rating

4.3
4.26 out of 5 stars

(47 reviews)


Customer recommendations:

Yes (39)|No (8)

Excellent

5 out of 5 starsby Ram man 24 on 07/30/2024

Helpful, friendly and no hassle!
  • Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

    by Sandy Karon on 08/01/2024

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The following reviews are more than two years old. They are not included in the overall rating.
188 reviews
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  • Kyle

    5 out of 5 starsby Jhauver85 on 02/17/2023

    He was very professional and helpful with me.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Nia Sterling on 02/20/2023

  • Excellent experience

    5 out of 5 starsby PC Charger on 02/17/2023

    From the scheduling process, to intake upon arrival, to the service, and communicating throughout - the service was prompt, professional, and clearly communicated. I will go to AutoNation again for my Dodge service, and I would recommend others also.
    • Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

      by Kevin Smith on 02/19/2023

  • Oil Change

    5 out of 5 starsby Menyventura on 02/15/2023

    Got my first oil change on my Jeep Gladiator and Don was fantastic! He got me in earlier than expected and kept me updated the entire time.
    • Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Denver Ray on 02/17/2023

  • New SUV purchase

    5 out of 5 starsby Oscar B on 02/04/2023

    It was an unexpected day for us to be blessed with a new vehicle but with the help and dedication of our salesman Ivan we were able to drive home with our new Jeep Grand Cherokee. Ivan was very knowledgeable and his expertise goes beyond words. I was a pleasure to work with the people at Autonation and I highly recommend this location.
    • Hi Oscar, we're happy you found Ivan to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Thanks for the recommendation, and have an amazing day!

      by Nyla Silvester on 02/07/2023

  • Service

    5 out of 5 starsby Brittany on 01/27/2023

    Joesph was my advisor he was great at communicating. Did a excellent job with everything
    • Hi Brittany, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 01/30/2023

  • Recent oil change, tire rotation, etc maintenance service Rep: Don

    5 out of 5 starsby Mukherji on 01/26/2023

    I recently went in for my truck maintenance. I showed up at my appointment time. Don was my service rep, and he was prompt, professional and friendly! I added few more items to my scheduled service, and asked if the service could still all be done in about 2.5 hrs as I had another appointment later. He assured me they could. Sure enough, in about 2hrs, everything was done. I would highly recommend Don to address your service needs
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! If you have any further questions, please don't hesitate to reach out! Take care!

      by Kevin Smith on 01/29/2023

  • 50,000mile Service

    5 out of 5 starsby RobStro on 01/26/2023

    All went smoothly and as expected.
    • Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

      by Kevin Smith on 01/29/2023

  • New Wrangler

    5 out of 5 starsby PattiC. on 01/24/2023

    Very quick and courteous. Greeted before I even entered the building. No haggling and constantly trying to get me the best price for rates and warranties.
    • Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

      by Kevin Smith on 01/29/2023

  • oil service

    5 out of 5 starsby soccermech on 01/23/2023

    simply pleasant
    • Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Dodge Jeep RAM North Fort Worth

      by Naomi Stone on 01/25/2023

  • Great experience with 2022 Jeep Wagoneer

    5 out of 5 starsby LAFloyd on 01/23/2023

    Jared was great to work with and took great care of us.
    • We are pleased to hear you had such a positive experience with us! We look forward to your next visit! Take care!

      by Naomi Stone on 01/25/2023

  • Dodge Ram 2019 oil Change Service

    5 out of 5 starsby Clint2023 on 01/23/2023

    The lady that helped me out was phenomenal!! Dana!! I've had her twice now! She doesn't make me feel rushed, she doesn't make me feel like I'm wasting her time. She gets me in and out. She's honest about what she can and can't do. We both forgot to check my windshield wipers, she knocked it out quickly. She's always smiling!! Love her!! I'd give her 10 stars!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Dodge Jeep RAM North Fort Worth

      by Naomi Stone on 01/25/2023

  • Mister

    5 out of 5 starsby Chris609 on 01/23/2023

    Quick and courteous. I figured that my truck would be in the shop for 3-5 days, but it was completed in a day and a half. Awesome and Amazing
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Chrysler Dodge Jeep RAM North Fort Worth

      by Naomi Stone on 01/25/2023

  • My recent purchase

    5 out of 5 starsby Linda S on 01/21/2023

    They really worked with us. It was very pleasant. Had a good experience love the sales person.
    • Hi Linda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 01/25/2023

  • High quality service

    5 out of 5 starsby RexKing on 01/17/2023

    I brought my 2020 RAM Longhorn Laramie 1500 in for an update on my UConnect. My awesome service advisor Sandra Gomez informed me that my RAM needed two updates and was able to effect both during the same visit. I highly recommend the AutoNation North Fort Worth. I am so please with them I ordered a 2023 Longhorn Laramie!
    • Hello Rexking, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Neil Snied on 01/20/2023

  • Gladiator 2020

    5 out of 5 starsby offroad on 01/13/2023

    Dana, my advisor was great, she knew the history of my car.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

      by Olivia Mayer on 01/19/2023

  • Great service.

    5 out of 5 starsby Ram Owner on 01/11/2023

    Brought my truck in for a routing service. They did everything expected and more in a quick effeicent manner.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 02/05/2023

  • Danelle Murray

    5 out of 5 starsby Clibtnauls on 12/31/2022

    Great work, jeep running good. Thanks guys!! Will be back.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Shane Kelly on 01/05/2023

  • Great!

    5 out of 5 starsby Savannah on 12/23/2022

    Dana was great! She was professional, respectful and friendly. She made the process easy, gave me update on my services and made sure it was done in a timely manner.
    • Hi Savannah, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Clearwater on 12/28/2022

  • Service

    5 out of 5 starsby Rubicon on 12/22/2022

    Very professional and friendly.
    • Hello Rubicon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

      by Sandy Clearwater on 12/28/2022

  • Yay! Got a new Jeep!

    5 out of 5 starsby New Jeep Mama on 03/24/2022

    We needed a new vehicle and we were feeling the nudge to buy now. After some searching we decided this is where we will make that big purchase and we have no regrets. I love love love my new Jeep!!!!
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Karl Knight on 03/26/2022

  • These guys are fair, even in a hot market

    5 out of 5 starsby Joe B on 03/04/2022

    Shopped around a lot for a dealer willing to sell me a new truck at or below sticker. Autonation was the only one that would let me order one to my specs and not abuse the supply chain issues. Trust is won in times like this; These guys won my trust and will get my next purchase as well.
    • Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

      by Andy James on 03/08/2022

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi