Subaru El Paso
Customer Reviews of Subaru El Paso
Review type:
Purchase new outback
Great service
by Greatservice1 on 07/29/2019Great service with my company car. Javier was great!!Thank you for your kind words for Javier!
Quick and good service
by Myron on 07/29/2019I went Saturday morning to drop off my Outback for service and minor software update. I was greeted quickly. I was expecting to pickup the car Monday but I was notified by phone and text it was ready 1 1/2 hour later. when I picked up… the car it had been washed and was cleaner than when I dropped it off. The text notification system is an improvement.Thanks Myron! We really appreciate you taking the time out to review us and look forward to seeing you again next time!
Service
by Service on 07/28/2019Excellent service per usual. I have always used Subaru for service some purchasing my Subaru in 2012. This is my second Subaru. The first one for 13 yrsThank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Very helpful
by Helpful on 07/27/2019John, Stephen & Manager Barbara were all very accommodating & helpful. The test driving & paperwork processes were smooth. I am very very happy with my experience & my new car.Thank you for your kind words for John, Stephen and Barbara! We are happy to hear that we were able to provide you with a wonderful new experience!
Easy. Fast. Professional.
by Martin on 07/24/2019I had done my research and knew exactly what I wanted. The team was great about respecting what I wanted and found the exact trim level and color to suit my needs. The paperwork and financing were fast and transparent.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great dealership
by Bj on 07/15/2019updated 07/22/2019Helped me out with my situation and got me into a great car!Thank you Bj for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Great service dept.
by Madison on 07/19/2019My Crosstrek has been in the shop a couple times recently, and I have nothing but wonderful remarks for the service dept. They always have wonderful customer service, call & email asap regarding updates on my vehicle, and are always… respectful and positive. Very happy with Subaru and the new managementWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Much improved
by JDJarvis on 07/16/2019Best visit yet. They estimated time right to the minute. Did not forget me and leave me storing I n the waiting room as last time. Courteous, efficient, friendly, and cost a bit less, too. Still worth the drive in from Las Cruces for… service. Well done.Thank you JD for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Excellent as always
by Beverly on 07/16/2019Appreciate the ease of scheduling online and the quick and helpful service. I am happy to continue my ongoing maintenance services. Thank you!Thank you Beverly for your kind words! We thank you for your business and look forward to your next visit!
Great Subaru dealership
by John on 07/16/2019Subaru of El Paso, Tx. is a great place to shop for a Subaru. The sales staff are friendly and make the hassles of looking at new cars less nerve racking. The sales managers will work with you to get you into a new or used vehicle as much… as they can. The finance department are very professional and courteous ensuring you get the best loan for your needs.Thank you John for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Wonderful experience!
by Manuel on 07/14/2019Chris was such a excellent salesman! He helped me and my family find the most absolute perfect SUV that excels all of our expectations! I couldn’t be more happy with our purchase. Thank you Chris!Manuel, thank you for your kind words for Chris! We sincerely appreciate your review!
Awesome
by Awesome on 07/12/2019Chris W. was very helpful with the purchase of the car and even delivered to our house at the end of the day. Maira made the financial part easy to understand and was helpful trying to get the best interest rate.Friendly thorough service
by Bert on 07/12/2019I went in to have new TPS reprogrammed. The service tech fixed my issue and went above and beyond to repair some other issues.How to make it right
by HappyDoc on 07/02/2019I saw a used car online at the dealership's website. Next day I went there (drove 40 miles) and it was sold days earlier. After my complaint of wasting my time (I have a professional job) they did everything to make it right. Got a very… nice deal on another used car, when I went back to pick it up everything was ready, they really valued my time and did not waste any more. They understood what customer appreciation is.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
2018 Forester 60 k
by Marc on 06/26/2019Thanks guys, lots of great up to the minute communicationThank you for being our customer, we appreciate your kind words!
Easy
by Subaru on 06/13/2019Low stress, knowledgeable staff, good selectionThank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent experience
by Billy123 on 06/12/2019My salesman went beyond the call of duty. Truly excellent customer service.Thank you for your kind words for our staff, we appreciate it!
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Happy customer
by bonrenreza on 06/10/2019This has been my most pleasant car buying experience. No hassle no going back and forth just straight up information. Everyone at this dealership makes you feel comfortable and ready to talk business. When you leave here you feel like you… left home, way to go Subaru.Thank you so much for the positive review! We’re happy that our team was able to provide you with a great car-buying experience.
Service
by VincentSierra on 06/05/2019Crystal was very friendly and helpful. She was able to get our car in and serviced the same day. She did a great jobHi Vincent, Thank you for your kind words for Crystal! We are so glad she was able to earn your business and make your experience more than satisfactory. We look forward to your next visit!
Service given with a smile!
by Zenaria on 06/01/2019I had my vehicle serviced here and from the moment I pulled up, I had an amazing experience. Crystal was very nice, knowledgeable and professional, and made sure I was well taken care of. My request for someone to take me back to my hotel… (I am not living in El Paso) was promptly handled, as well as my request to be picked up when my vehicle was finished in a timely manner. Both men who gave me a ride were also nice and professional. Thank you to all at the service dept for making this a pleasant experience.Thank you Zenaria for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Outstanding Experience!
by Echo915 on 05/31/2019I read through these reviews last week, wondering how true to life they were. Well, I can tell you with full confidence Subaru El Paso delivered, true to form. Robert Alvarado greeted me as I asked for him. His mentor and friend Chris made… his introduction. Patrick helped smooth out all the kinks in the trade in process to get me the best deal, and Jeremy delivered the finances with better numbers on the day I picked up my Forester. All the while, Barbara was available for any assistance, although there was no need. Her staff worked well together, more like family than colleagues. Rest assured, their core values are met in every way, with full transperancy. I couldn't ask for a better sales experience! A thousand thanks, Robert!!!Thank you for your kind words for our staff! We are so glad they were able to earn your business and make your experience more than satisfactory. We look forward to your next visit!
Subaru El Paso, located at 1414 Airway Blvd in El Paso, TX, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Miguel, thank you for taking the time to leave a review for us at Subaru El Paso. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Gabi Porter on 06/12/2024