Customer Reviews of Freedom Chrysler Dodge Jeep Ram by Ed Morse
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Salesman of excellence!
by Sonja on 01/15/2020Julian approached my boyfriend and I out of nowhere. It was dark, so I didn’t think anyone saw us. I’m so happy it was him who helped me. He was so kind and knowledgeable about my truck. I went there just to look, but it didn’t take long… before he convinced me that I needed my truck. He’s the best at what he does hands down! He’s very attentive and has been a joy to work with.Best buying experience
by KennadyGrant on 08/17/2019I had the chance to buy a used car with the help of Daryl Armstead II. He had very good customer service. He was very dedicated and helpful. My car buying process was with little to no hassle. Will definitely be sending others to this… dealership. I’m in love with my car and want to personal thank all those involved with the process. If you find yourself needing a vehicle, ask for Mr. Armstead!Great Experience
by KarlaG on 07/25/2019Just wanted to extend a special thanks to Russell Harris and everyone who worked on my car deal. Russell stayed in touch and helped me throughout this process ultimately saving my job. It was truly a blessing from GOD that I was able to… walk in with nothing and for Russell to help me get into a vehicle. I will definitely recommend this dealership to my friends, family and strangers. I will write a commercial....lol; Thank you very much Russell Harris and all who helped get me into my vehicle.Awful
by Luis_A on 06/21/2019If i could give 0 stars i would. I put $1000 down towards a truck i was going to purchase, and when i decided not to buy the truck they did not want to refund my money although all the employees told me i would get a refund. Now they are… ignoring my calls and still havent refunded my initial down payment.Horrible customer service
by Honeycutt on 03/25/2019Bought a car over 2 months ago have still yet to get my plates. I bought another brand new truck 19 days later from another dealership & have had those plates for 3 weeks. I have called & spoke to random people I keep getting transfered I… was told several times that I would get a call back but no surprise I haven’t received a call. My plates go out in 2 days & I am going out of town tomorrow. I have tried for 2 weeks to resolve this issue. I am not sure who dropped the ball or who didn’t do there job but someone needs to resolve this issue. BBB complaint also made
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About our dealership
Freedom Chrysler Dodge Jeep Ram of Duncanville and the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center.
In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offer a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
What sets us apart
We believe in the value of customer service, and the hallmarks of commitment, integrity, and professionalism are what the Ed Morse brand is built on. “You’re Always Backed by Morse”
The certified service experts at Ed Morse are rigorously trained to understand precisely your vehicle needs. Visit us for exceptional service, exciting offers, & rebate opportunities on maintenance services for your brakes, batteries, tires & more!
Amenities
- Customer Lounge Area
- Authorized Parts Store
- Complimentary WiFi
- Authorized Accessories Store