Customer Reviews of Brown Dodge Chrysler Jeep Ram
Review type:
Good people and prices
by Michael on 01/07/2021Fair pricing. Overall good deal. I like the small dealership atmosphere. They were reasonable to deal with as we came to a final price.Outstanding Salesperson-Come see her for your new vehicle
by Retta on 10/19/2020the salesperson was outstanding. Ana Ayala is a true professional.Retta, we loved reading this review! Happy customers are our aim, and it appears Ana really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help! John Wilson, General Manager.
Great experience
by Lisa on 09/29/2020Overall experience was outstanding, no pressure, friendly staff. Sales manager jesse jimenez is awesome! For the best deal around go see brown cdjr!!It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Brown Dodge Chrysler Jeep Ram. Thank you so much for your business and please let us know if there's anything else we can do for you. John Wilson, General Manager.
Buying and service experience
by Rodolfo on 09/25/2020On time results. Professional and courteous. Customer service was great had no issues. Every thing went well. Would recommend anyone to visitWe cannot thank you enough for your wonderful review of Brown Dodge Chrysler Jeep Ram and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! John Wilson, General Manager.
New Durango
by Debra on 09/20/2020We were able to communicate with our salesman via email all week. He sent us lots of pictures and answered all our questions. This saved time as we were ready to buy when we arrived and saw the Durango in person.Thank you for taking the time to leave us this feedback, Debra. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, John Wilson, General Manager.
Fantastic salesman!
by Sharon on 09/11/2020The salesman & manager were super nice with is!! When we're ready we will definitely come back.Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! John Wilson, General Manager.
Best Place to Buy a Car
by Joseph on 09/03/2020Treated like family and the buying process did not feel rushed.Thank you for this amazing review, Joseph! We really appreciate your business. John Wilson, General Manager.
Excellent experience. Made the car buying experience fun like it should be
by Gary on 07/02/2020updated 07/09/2020No hassle. No add ons. No pressure and very respectful of my time.Gary, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! John Wilson, General Manager.
Efficient, fair, personable
by William on 05/31/2020updated 06/05/2020Efficient, fair, personable.Thank you for this amazing review, William! We really appreciate your business. Kind regards, John Wilson, General Manager.
Great Buying Experiance
by Rafael on 06/04/2020Everyone is very friendly and great selection of inventory, dealership makes you feel like family. Thank you for everything and making this experience stress free.Rafael, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, John Wilson, General Manager.
Happy customer
by Mark on 05/24/2020Great sales people. Very personable. They followed through on everything they said they would do.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. John Wilson, General Manager.
GREAT SERVICE
by Ronald on 05/14/2020You guys were very easy to work with. Went out of your way to accommodate us, especially with the craziness going on with cov-19Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. John Wilson, General Manager.
More painless than expected.
by William on 05/02/2020Quick and ALMOST painless.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. John Wilson, General Manager.
Awesome team!
by Melissa on 04/09/2020It was quick and no one was forcing me to buy anything.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. John Wilson, General Manager.
Superior buying experience
by Belinda on 01/03/2020Professional & courteous. Snacks available for customers. Clean facilities. Always keeping customer updated on the process of purchasing a vehicle.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. John Wilson, General Manager.
Great customer service and friendly staff!
by JM on 11/19/2019updated 11/26/2019Customer service was top priority at Brown Dodge. I appreciated the time and help spent at the dealership. Everyone helped guide me along the way to purchasing my new vehicle. I am a repeat customer again at my favorite dealership. Thanks… team!We appreciate you taking the time to leave us this excellent star rating, JM! We look forward to working with you again in the future. Best, John Wilson, General Manager.
Brown Dealership-Great Experience.
by Cynthia on 10/18/2019Brandon our sales person was very knowledgeable and found exactly what we were looking for. The process was easy and the paperwork did not take long to complete. This is our third vehicle purchase at Brown.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
New Van Happy Wife
by Daniel on 09/25/2019Sales rep. Brandon worked with me over the phone for nearly two weeks to help us find the right van that fit our budget. We lived over an hour away from the dealership I never set foot in the dealership until the day my wife and I purchased… the van.Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call.
Tina Christiansen
by Tina on 09/11/2019updated 09/18/2019Very personable and professional experience with Robbie Brown. Also, very efficient with the whole process.Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless.
I love my truck!!
by Robert on 09/18/2019No pressure!! You don’t find that very often! Great and friendly service!Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
Best place to buy vehicles from
by Kassandra on 08/26/2019updated 09/06/2019They took care of us and treated us well. They were willing to work with us and make us happy and get us what I wanted. Everyone was very friendly and weren’t pushy or tried hiding things like other car dealers.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again!
Hello Michael and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! John Wilson, General Manager.
by Brown Dodge Chrysler Jeep Ram on 01/12/2021