James Wood Buick Chevrolet GMC Denton
Customer Reviews of James Wood Buick Chevrolet GMC Denton
Review type:
Great customer service!
2018 Chevy Silverado
by Jlittle703 on 05/07/2018My sales person Teddy Moore 3, did a very good job. He was patient, and did every thing that he could do to meet all my needs, and went the distance, to make sure I was happyCar transaction
by Garyseale_ on 04/02/2018Its all about the people , very friendly and excellent service From start to finish it was a pleasurable experience Would highly recommendThank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood Buick GMC Denton! If there is anything else we can do for you, just give us a call! Regards, James Wood Buick GMC Denton Team
Grand Sport
by William215 on 02/02/2018updated 02/16/2018very helpful without being "pushy". Professional and courteous in all phases of the process. good good good good good goodThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, James Wood Buick GMC Denton Team
Great Experience
by UKEMAN_ on 01/19/2018updated 01/30/2018Responsive, professional, and treated like a valued customer. I need to take the car back; the heated seats do not work.Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, James Wood Buick GMC Denton Team
Excellent buying experience at James Wood
by Satisfied on 11/10/2017My recent experience in buying a car at James Wood was excellent. Everyone was very helpful - eager to help, but not pushy - my kind of sales people.Great Deal
by SolomonC on 09/08/2017It was great. They really worked with me on find the right truck. The salesman Patrick went above and beyond. The sales manager also pitch in.Awesome
by Peterrabbit on 09/01/2017Shellie was great. Very quick to reply. Responded with exactly what information I requestedGreat no pressure sales
by Burnmaester on 08/31/2017Jonathan Brown was a spectacular sales representative. He made us feel comfortable and not pressured during any portion of the sell. We had just come from a different dealer that had tried high pressure sales and we did not like it.… Jonathan was great to work with.No pressure
by Twoshoeranch on 08/22/2017Buddy was knowledgeable and helpful. We didn't feel pressured. He went out of his way to find what we were looking for. Have recommended him to othersHighly Recommend
by ddo_texas on 05/11/2017updated 05/22/2017Easy, laid back, no pressure, you're treated like a good friend. Buddy Morris is a great guy to work with.,Easy, laid back, no pressure, you're treated like a good friend. Buddy Morris is a great guy to work with.Thank you and congratulations on your purchase! We are so very pleased that Buddy was so helpful in making your visit easy and pressure-free, and we believe that's how every car buying experience should be. Feel free to call or stop by if there is anything else we can do for you. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
James Wood purchase
by Random_Name1 on 05/05/2017i thought Chase Whaley was excellent at the customer service experience. I have never had a more receptive and helpful sales person for purchasing a car. He was able to work over text and email to keep my time on the lot waiting to a… total minimum. We really appreciated his effort and have already referred his name to friends.Thank you for your outstanding feedback and recommendation! Hearing that you received "excellent service" from Chase is always encouraging and reassures us of our commitment to our customers. We hope that you will enjoy your purchase and we look forward to doing business with you again in the future. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Bershondra review
by Bershondra on 03/29/2017Ed was very upfront about everything, knowledgeable about the truck features and not a pushy salesman, I truly appreciate his excellent customer service.Great Low Pressure Buying Experience
by Amanda248 on 03/08/2017I liked being able to find the car I was interested in online before coming to the dealership. Working with Donny Sides was great! He gave me plenty of time to check out the car, test drive it, and talk privately with my husband so we felt… comfortable with the purchase. When a feature of the car wasn't working, he pulled a similar car up so that I could see what it would look like when it was fixed.Great Hometown Dealership
by HappyPM on 07/01/2016Not one complaint! Happy as can be with my new Cadillac.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
AWSOME EXPERIENCE!!!
by krisbw1234 on 06/01/2016David S. was wonderful. Purchase from this dealership was a pleasant experience. Would do it again.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Best Chevy dealership in Texas
by spcarod2001 on 05/20/2016This was my 3rd vehicle purchase with James Wood and every time has been better then the last. Jessie McWilliams by far is the most professional, knowledgeable salesman I have ever worked with. Jessie and Juan Olivares understand what it… takes to get a deal done. Come in with a budget and they can get it done.Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jessie and Juan. Please let us know if we can ever help you in the future. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Excellent experience
by M_W_Aaron on 05/23/2016Our salesperson Indy Ibarra was the best. She manages to walk that fine line between being very personable as well as professional at the same time. The rest of the staff that we encountered as well were equally as adept.We appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Oil Change
by mhorton1 on 04/13/2016I had an appointment scheduled for 9:30am, I called them at 10:30am (when I realized that I had missed my appointment) and I was still able to get in. I love James Wood Chevrolet. Everyone there are always very nice! :)Thank you for this great review! We're excited to hear that our service team took great care of you! Please feel free to contact us if you need any further assistance. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Very scandalous sales practices.
by singlemomof1 on 03/29/2016My grandfather back in the day bought all his trucks from James Wood. But up until this last year I would have myself. But I was never so disappointed with a dealership as I was with James Wood. Both the new and used dealership had a hand… in this theft of my friends vehicle and my belongings. The bait and switch, shifting blame from office to the next no one will to talk to me on the phone or in person, was the worst business practice experience I've ever encountered. They took everything my son and I owned and with no legal reason. I will find an attorney and publicly make James Wood the poster for what American car buying practices are about and Don't need or want anything to do with. You won't get away with what you did to my son and I. James Wood's you should be ashamed of how you took what my son and I had. Your employees and your used car dealership are your responsibility and do as you train them to do. So no matter how you look at it, it ultimately falls back on you.Excellent buying experience
by Hw1995pw on 01/25/2016updated 02/11/2016All the staff I dealt with were very professional and treated me as though I was the most important customer at the dealership. Everyone went head over heals to make me a happy customer.Thanks for the wonderful review of your visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
2016 Malibu
by krystalrawls on 02/09/2016David Stafford handled everything quickly and made our buying experience one of the best we have had! They even delivered our new car to us! He listened to what I wanted and found my perfect car!Congratulations on your new Krystal! Thank you for taking the time to write about your experience. It's great to know that David and our staff was able to provide you with a great car-buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
GMC Sierra 1500
Ram 1500
Ford F-150
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
by James Wood Chevrolet Denton on 11/08/2024