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James Wood Buick Chevrolet GMC Denton

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Customer Reviews of James Wood Buick Chevrolet GMC Denton

Review type:

Overall rating

5.0
5 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (6)|No (0)

Great customer service!

5 out of 5 starsby JamieC. on 11/07/2024

Rudy was incredibly knowledgeable, answering all my questions with patience and expertise. The entire process was seamless, from the test drive to the final paperwork. There were no high-pressure sales tactics, just honest advice and a genuine commitment to ensuring I was happy with my purchase. Juan from the finance team was also wonderful, explaining all my options clearly and helping me secure a great rate. I highly recommend them to anyone looking for a trustworthy dealership with top-notch service.
  • Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

    by James Wood Chevrolet Denton on 11/08/2024

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The following reviews are more than two years old. They are not included in the overall rating.
216 reviews
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  • William was awesome

    5 out of 5 starsby Darrell on 04/03/2019

    William Youngblood was one of the most honest and upfront car salesmen I have ever dealt with.
    • Thank you for taking the time to write this review. We are pleased to hear that William was able to provide an efficient and overall positive experience. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by Amanda Williams on 05/09/2019

  • 2017 Silverado 2500HD

    5 out of 5 starsby Michael on 02/24/2019

    Great sales person. He helped me a lot in choosing the right equipment and vehicle for towing a 5th wheel RV. Have purchased a vehicle from Cody once before.
    • Michael, we appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet for your vehicle needs. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 02/28/2019

  • Amazing customer service!!!

    5 out of 5 starsby Julie on 01/31/2019
    updated 02/06/2019

    Sheldon found us the perfect deal! This is the second vehicle we have purchased through him in less than six months and we are extremely satisfied! He communicated efficiently from beginning to end and found us a stylish, reliable vehicle right within our budget. We cannot day enough wonderful things about Sheldon and the rest of the James Wood sales team !
    • Thank you for your great review, Julie! We're glad to have Sheldon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 02/13/2019

  • James Wood's Chevrolet review.

    5 out of 5 starsby Gage on 01/22/2019
    updated 01/29/2019

    Daniel Lopez was great. He worked around my busy schedule to make it convenient and not stressful for me. Financing was quick when I expected to be there for hours. I will recommend James Wood's Chevrolet to all my friends and family.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

      by dealerreply on 01/31/2019

  • Painless

    5 out of 5 starsby J on 01/16/2019

    Ease of shopping experience.
    • Thank you for the great review, J. Please come visit us if you need anything else, be it service or sales. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/17/2019

  • Honest dealership

    5 out of 5 starsby Patricia on 01/02/2019

    Honest salespeople
    • We appreciate the kind words, Patricia. We look forward to seeing you again in the future! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/10/2019

  • Phenomenal experience

    5 out of 5 starsby Stephanie on 12/31/2018

    Melanie did a phenomenal job. This is the second vehicle I’ve purchased from her and she always goes above and beyond to make sure I get exactly what I need. I will definitely be returning to Melanie for my next vehicle.
    • Thank you for your great review, Stephanie! We're glad to have Melanie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/03/2019

  • great process

    5 out of 5 starsby Wendy on 12/20/2018
    updated 12/28/2018

    -good selection of vechicles -helpful sales rep -knowledgeable well versed credit manager -we have purchased all our vehicles from James Wood and will continue to do so.
    • Hi Wendy and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/03/2019

  • I don't know what you want here

    5 out of 5 starsby Kyle on 12/22/2018

    This is the second vehicle we have purchased from your dealership. Unlike another dealership we visited that didn't go so well, we were treated with the upmost respect. It was a pleasure working with Rudy. The only negative I have is the truck was supposed to be cleaned inside and out, but the inside was not cleaned very well, if at all.
    • We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/03/2019

  • New truck purchase

    5 out of 5 starsby Richard on 12/21/2018

    True to your word,didn't try to pressure me into buying add on.I've bought several new vehicles in the pass and this was one of the better experiences.
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 01/03/2019

  • excellent service

    5 out of 5 starsby Mark on 12/12/2018
    updated 12/19/2018

    Very direct and honest. No pressure and no surprises.
    • It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 12/20/2018

  • Nice dealership

    5 out of 5 starsby Vicki on 12/11/2018
    updated 12/18/2018

    Jose’ was extremely helpful without being pushy and it was such a great convenience that I was allowed to bring the truck home for my husband to see and to have our mechanic check it over before I made the purchase.
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 12/20/2018

  • Great Experience without the hassle

    5 out of 5 starsby Matt on 11/24/2018

    Everything from start to finish was easy and painless. Great service from the sales team to the finance team.
    • We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • It Is a Black Beauty!

    5 out of 5 starsby Rick on 11/15/2018

    As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.
    • We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Franks review

    5 out of 5 starsby Frank on 10/09/2018
    updated 10/19/2018

    No pressure Let me look the truck over Let me drive the truck We sat and talked money Paul Sidener was great to work with
    • Congratulations on your new truck, Frank! Thank you for taking the time to write about your experience. It's great to know Paul and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Great service!

    5 out of 5 starsby Richard on 10/10/2018
    updated 10/17/2018

    It's near my home, so it's convenient. I was able to make a reservation on-line. I was promptly greeted & served. Service to my vehicle was performed quickly.
    • Thanks for your perfect review, Richard! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Couldn't Be Happier!

    5 out of 5 starsby Helen on 10/16/2018

    Benjamin Rollins was our sales advisor and the whole experience couldn't have gone more smoothly. Within minutes he had honed in our idea of what we were looking for. His approach was professional yet easy going without any pressure. Regardless of whether we bought a car at this dealership, he wanted us to have a pleasant experience. I have already told several people I know how enjoyable our experience was.
    • Helen, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Benjamin's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • The Best Experience Ever!!!

    5 out of 5 starsby Tara on 09/27/2018

    Buddy Morris was so friendly and passionate about helping me find an SUV I wanted and liked. With my situation, he was very patient and said exactly what he said he would do. I am very impressed by my buying experience at James Wood Denton. I have never experienced a more smooth process than this one.
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Stress free purchase

    5 out of 5 starsby Brandon on 09/27/2018

    Processing time for purchase was quick. Minimal waiting time. I appreciated that the finance portion wasn’t a big push to convince me to purchase warranties, etc. Info was presented along with the benefits of them, but I didn’t feel like a hostage that couldn’t buy the vehicle unless I upgraded warranties.
    • It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com

      by dealerreply on 11/26/2018

  • Excellent Experience at James Wood

    5 out of 5 starsby BelindaMc on 05/08/2018

    I had gone to the Honda Dealership and they were very unprofessional, advertised a car they did not have, and took forever just to test drive a car, and three people asked me the exact same questions and said it I bought a car it would be a two hour process. The entire process at James Wood was very professional and very fast, and actually fun. I loved Shedon Jeffcoat, he was awesome, and very thorough and knowledgeable. Everyone that I talked to was very professional and nice. Not the barely functioning teenagers that I encountered at the other place that treated me as if I was a child. I would highly recommend James Wood to anyone and appreciate their honesty, professionalism and how fast they were. I have never purchased a new car so fast in my life. Love this place and will be back!
  • Vehicle Purchases

    5 out of 5 starsby Randy____ on 05/08/2018

    Great people that work there always trying their best to help with every aspect of the vehicle purchases. Have bought several vehicles from dealer and have had no problem with the service or people.
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