James Wood Buick Chevrolet GMC Denton
Customer Reviews of James Wood Buick Chevrolet GMC Denton
Review type:
Great customer service!
Best car buying experience ever!
by Kristopher on 03/07/2020CHRIS DOUGLAS took excellent care of us. The entire buying process was the fastest and smoothest we’ve ever experienced. He was extremely knowledgeable about the vehicle, professional, courteous and made us feel welcomed and important. We… couldn’t have asked for a better car buying experience!my Chevrolet
by Robert on 02/18/2020Melanie Gregg is an amazing sales person. She took great care of me, excellent communicator. More salespeople could learn a lot from a professional like her. She isn't what used car salespeople are commonly referred to. She made me feel… like I was the most important person in the dealership.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The James Wood Buick GMC Denton Team
10th James Wood Motors purchase- 8th from Rob Ingram!!
by VolleyMom on 01/30/2020Rob did a great job as usual, showing me various vehicles and helping me work through the logistics of what I needed. I am extremely picky and he was very patient and informative as I worked through my decision....after 8 vehicles purchased… he’s still patient!! James Wood has a great selection of vehicles to choose from and gave me a great deal! I highly recommend this dealership and Rob Ingram for consistent, patient professional help.Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. James Wood AutoPark Management, 940-591-9663
Easy Car Buying Experience
by Ty on 01/07/2020Everyone was incredibly helpful and honest. Not a usual car buying experience. No add-ons that add up and drive the cost way up. These are car salesmen who sell cars, not everything else beside the car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Great respectful staff
by Ben on 12/04/2019updated 12/11/2019Jose was very nice honest and respectful. He gave us the time and space we needed to make our decision. We didn’t feel pressured or rushed. N. Chavez in the finance department was equally respectful and very helpful.Buying new Cadillac xt4
by Ron Highfill on 10/19/2019updated 10/25/2019Sales consultant Jeff Mulkey did an outstanding job helping me to pick out the car and taking me through the buying process. I would highly recommend him.Buying process
by Bill on 09/05/2019Chase did a great job working with us in making our decision to purchase a certified Chevy truck from James Woods. From allowing us to drive the vehicle on our own to being flexible with the cost. It was a total no pressure encounter. We… looked at several other dealers with similar year trucks and some had slightly lower miles but the interaction just didn’t feel right. We are very pleased with our decision to buy at James Woods.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chase assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Great dealership
by Todd65 on 08/23/2019Great dealership. Made buying my 2019siveraso easy. Thanks wendy and James wood for all your help.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, James Wood AutoPark Management | 940-591-9663
Used 2016 Chevy pickup
by David on 08/17/2019I dealt with BJ and it was the easiest, less stressful vehicle purchase I’ve ever done. No pressure at all. Very happy.We are pleased BJ gave you our 5-star treatment. Thank you for leaving us this review. Enjoy your 2016 Chevy! Regards, The James Wood Buick GMC Denton Team
Great Service!!! Very Happy!
by Lonnie on 08/07/2019updated 08/13/2019Great car buying experience! Very nice and easy to work with. Shellie Tait our salesman was very friendly and great to work with!!! She made the dreaded car buying experience very easy and pleasant. We were glad we made the 4 hour drive to… James Wood Autopark!Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best Regards, The James Wood Buick GMC Denton Team
Professional Five Star Sales Service
by Gary on 08/06/2019We just purchased a 2018 Silverado @ James Wood and could not be more pleased with the professionalism and care that we received! Follow up has been exceptional and especially appreciated the attention to detail by sales associate Phillip… Surles!Gary, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best Regards, The James Wood Buick GMC Denton Team
A Great Saturday at James Wood
by Carrie on 07/26/2019updated 08/02/2019I really liked the sales team that we worked with at Janes Wood Denton. Jeff Mulkey did an outstanding job along with Will the sales manager. We made an appointment to test drive a Tahoe. Jeff was well prepared having a Tahoe ready. He was… personable, professional, and listened to our comments and concerns. Ending with fitting us into a Traverse due to our driving styles and preferences. He did not try to upsale us with the Tahoe as he was interested in getting us the right fit and drive experience.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, James Wood AutoPark Management | 940-591-9663
This dealership is awesome!
by Catherine on 07/29/2019They were thorough and it was easy. People were very nice and helpful. It took a lot less time that I thought it might.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again Regards, The James Wood Buick GMC Denton Team
2019 Chevy Trax LS
by Daniel on 07/24/2019Retrieved the vehicle we wanted from a nearby dealership at the same advertised discount.Thank you for this amazing review, Daniel! We really appreciate your business. Regards, The James Wood Buick GMC Denton Team
Service Dept
by Gary on 07/14/2019updated 07/22/2019All the people were courteous and friendlyThank you for the great review, Gary. Please come visit us if you need anything else, be it service or sales. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
My James Wood service experience was great.
by Richard on 07/19/2019Booking the appointment was easy. The work was done quickly and for a competitive price.Richard, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Good deal
by Elizabeth on 07/03/2019updated 07/10/2019Service was fast. No extra pressure sales.Gregg
by Gregg on 07/07/2019Service is timely. Employees are friendlyTaking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, The James Wood Buick GMC Denton Team
Helpful and Patient
by Janell on 07/07/2019Everyone was very patient and helpful with my situation. Good customer service, great facilities, and a good selection of vehicles. Everyone did great.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The James Wood Buick GMC Denton Team
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The James Wood Buick GMC Denton Team
Honesty is the best policy!
by CJ on 07/07/2019Once Russ was involved we were given exactly what we requested in the beginning of the process, which was total honesty!Great experience!
by Dixie on 07/05/2019No pressure! Everyone we worked with was courteous and professional. Our family has done business with James Wood for years, and have always been highly satisfied.
Chevrolet Equinox
BMW 3 Series
Ford Edge
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
by James Wood Chevrolet Denton on 11/08/2024