Martin Chrysler Dodge Jeep Ram
Customer Reviews of Martin Chrysler Dodge Jeep Ram
Review type:
Great Customer Service
by Lloyd on 08/29/2023Impeccable service, the service dept even had someone drop me off and pick me back up. Best service ever. I wouldn't think of going anywhere else!Lloyd, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the ride we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
Ram visit
by Alex on 08/13/2023Everyone is pretty helpful. Rick Wisely has been our service advisor for years and does a great job!!Alex, thank you for taking the time to share your feedback. Each employee is a valued member of the Martin Chrysler LLC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
prompt and friendly service
by Brian on 08/06/2023prompt and friendly service. consistent quality work completed on time and done right the first time. facility was clean and inviting. will continue to return here for future maintenance and repairsIt is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
Oil Change
by Cynthia on 08/05/2023The job was completed in a timely manner with precision and accuracy.I appreciate you for letting others know about your experience, Cynthia! If you ever need anything in the future, please don't hesitate to let me know. Take care! Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
Jeep Service
by Andrea on 08/04/2023Ease of getting Jeep serviced. Josh was a great helpThank you for leaving us this great review, Andrea! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
Service
by Larry on 08/01/2023Fast efficient friendly serviceLarry, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Recall Service
by Larry on 07/19/2023Walked in. Immediate attention and service.Thank you for the great review, Larry. Please come visit us if you need anything else, be it service or sales. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
A friendly Dealership
by Bennie on 06/02/2023The staff is friendly and helpful, they are like family to me. They discuss the issue and the service work that needs to be done before they start the work, so I'm not surprised with the bill.Bennie, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Martin Chrysler
by Randy on 05/30/2023Fast, friendly, professional service.Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Best Dealership Around
by Leslie_Enloe on 05/05/2023The staff was great!! Very kind and accommodating!! Got all the things I needed done in about 30 minutes! Will always come back to this dealershipLeslie, thank you so much for the wonderful review of your experience at Martin Chrysler LLC. Our staff is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Oil change and recall service..........done!
by Belinda on 05/05/2023Service manager was really polite and professional.Belinda, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Martin Chrysler LLC provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Oil change
by John on 02/26/2023It was done quicklyJohn, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
oil change
by Jerri on 02/16/2023great and friendly serviceThank you for sharing this great feedback with us, Jerri. We feel our service department is what makes Martin Chrysler LLC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
2016 RAM
by Daniel on 02/15/2023Colby was informative and very responsive.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Colby does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Best Dealership around
by Elizabeth on 02/08/2023The guys were very nice and made sure my service was performed in a timely manner.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Not sure
by John on 01/20/2023Manager Bill Gonsoulin help me with everything.Thank you for leaving us this great review John! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Service Department
by Grace on 01/16/2023Excellent service & helpful peopleThank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Fuel pump replacement
by Donald on 12/20/2022The service agent Josh Hunter was extremely helpful and explained everything in detail.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Exceptional service!
by Lauren on 12/13/2022Everyone from start to finish was so friendly and accommodating. All of our questions were answered from text messages to phone calls and in person visits. Debbie was especially patient with me and I greatly appreciate it. I would highly… recommend Martin to anyone!Hello Lauren and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
brian
by Brian on 11/16/2022prompt friendly serviceThanks for your perfect review, Brian! We're glad to hear that our team was friendly and prompt! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Joel Trout, Internet Manager, joeltrout@live.com (281)592-8756
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Tommy. Regards, Joel Trout, Internet Manager, JTrout@martincdj.com (281)592-8756
by Martin Chrysler LLC on 09/15/2023