Greg Lair Buick GMC
Customer Reviews of Greg Lair Buick GMC
Review type:
Fantastic customer service
Grease Hand Prints Everywhere
by Greg Ramalho on 04/06/2025They left greasy hand prints on the dash, window, door both inside and out, and on the hood.Thank you for sharing your experience with us, Greg. We appreciate your feedback regarding the condition of the vehicle after your visit to Greg Lair Buick GMC. We strive to maintain high cleanliness standards, and it appears we fell did not meet that during your visit. Please feel free to contact us directly so we can address your concerns and ensure a better experience in the future. Best, The Greg Lair Buick GMC Team
Fantastic customer service
by Jcowan73 on 10/28/2024The guys are Greg Lair are fantastic. It made buying a new vehicle very easy! I would highly recommend Chris as he was above board the entire visit.Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Greg Lair Buick GMC. It's great to know that Chris provided you with exceptional service during your visit. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Service repairs
by Joe Ponder on 09/08/2024Greg Lair GMC has always been top notch in all areas. Teryy Braddock (service manager) and everyone in the service department work very hard to ensure customer satisfaction.Thank you for your wonderful review, Joe! We truly appreciate your kind words about Greg Lair Buick GMC and our dedicated service team, especially Terry. It’s great to hear that we’ve met your expectations. We look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team
Greg Lair small town expertise
by Kellyvoelm on 07/16/2024Abby was amazing. She has taken such good care of us. The car is such a great car. The whole process was so different from other dealerships. So glad we went there. Go get yourself a new car from Abby.Thank you for choosing Greg Lair Buick GMC and for sharing your positive experience, Kelly! We're thrilled to hear that Abby provided outstanding service and that you're enjoying your new car. Your kind words mean a lot to us, and we appreciate your recommendation. We look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Greg Lair GMC/Buick Canyon, TX
by Kim Barlow on 03/16/2023In my 68 years on this earth, and many autos purchased in my life, it is just as Greg Lair advertises, "This will be the best car buying experience you've ever had." That is no lie! From the general manager, Doug Morrison, to my excellent… salesman, Chris Cabezuela, it was the best, no-pressure experience ever! I felt right at home at Greg Lair GMC/Buick. I will highly recommend them to anyone without fear. Kim Barlow, Amarillo.We cannot thank you enough for your wonderful review of Greg Lair Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Greg Lair Buick GMC Team
Gerald Cross
by Gerald Cross on 07/15/2021It was all pleasure!! the sales rep, Dave was very good and provided everything we needed and answered all our questions. He was very patient with us as old folks. David Fuller took care of us in a grand fashion.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Greg Lair Buick GMC Team
Greg Lair Amarillo, TX
by Vanessa on 12/08/2018updated 12/14/2018The staff was very patient, pleasant, understanding and as accommodating as possible.Thank you so much for your very kind review, Vanessa. Weâre very pleased to hear your kind words regarding your experience at our dealership. Please give us a call if there's anything else we can do for you. Warm regards, The Greg Lair Buick GMC Team
Repair of my GMC Sierra
by RDDOUGLAS on 12/01/2018Greg Lair Buick GMC very efficiently diagnosed my problem and had the repair done earlier than I expected. Great customer service.Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, The Greg Lair Buick GMC Team
Service Visit
by BrianCB on 10/02/2018I took my Sierra to Greg Lair for an oil change and tire rotation. They completed the service in a timely manner and were friendly and courteous. I would definitely recommend them!Thanks Brian for the outstanding review! We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Please let us know if there's anything else we can do for you. Best, The Greg Lair Buick GMC Team
Oil change
by rstice83 on 05/28/2018Very please with the service, service department treats you like family, when you pull up at the door they address you with your name, means a lot.Oustanding Job
by drwoods on 08/23/2014Took vehicle in for oil change and tire rotation. Service person informed me that my vehicle had 2 service recalls that needed to be done. This took a total of about 1.5 hours. Service person said they were sorry it took so long. Everyone… was very polite and treated me as a person, not just another job to get out of the way. Thank You and OUTSTANDING To Everyone Involved.Outstanding Dealership
by mokat1 on 10/08/2013updated 06/04/2025We were referred to Greg Lair through the USAA car buying program. Once we submitted a request through USAA, the dealership contacted us within 12 hours. We made an appointment and we were greeted promptly by a friendly salesperson. We were… then introduced to the internet sales coordinator who had worked with us on the phone and referred to our salesperson. The entire staff was friendly and went out of their way to make us feel welcome & comfortable. They also stayed significantly past their closing time to assist us in finishing our deal. I cannot recommend their services more highly.
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Greg Lair Buick GMC. It's great to know that Chris provided you with exceptional service during your visit. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
by Greg Lair Buick GMC on 10/29/2024