Customer Reviews of AutoNation Ford Burleson
Review type:
NEW BRONCO!
by Miguel33 on 08/02/2024Craig Parr was awesome! He made the process very simple and easy. Thank you.New Bronco Sale
by amywaite on 07/18/2024I inquired about a Bronco I saw on cars.com and got a quick reply letting me know it had just sold. I replied thanks and continued my search. Later that day, I got an email from the dealership with a comparable car (not the right color).… When I left them know what I did not like about it, they came right back with exactly what I was looking for. They found me what I wanted and at a great price, all without being intrusive. It was worth the drive there especially with the service we got from Matthew C when we arrived. Highly recommend this dealership!Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Ford Burleson and we hope to be of service again in the future.
Fantastic Team!
by Mary A on 05/16/2024I recently traded in a 2014 Ford Explorer for a 2023 Ford Explorer XLT. I was lucky to have been introduced to an excellent salesman. Melvin was not only kind and genuine, but also incredibly knowledgeable and well-educated about Ford as… well as other makes and models of vehicles I was interested in. I felt comfortable and supported while making this financial decision rather than pressured. Melvin was patient and worked with me and was able to secure a fantastic deal. This was the best car-buying experience I’ve ever had and it is all thanks to him. As far as my husband and myself are concerned, Burleson Ford has customers for life, for as long as they employ the best! Thank you, Melvin!Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Happy client!
by Aneuman23 on 03/08/2024My situation was unique in that I bought online / via phone and email from California. Melvin, (sales) Richard (sales manager) and Robert (finance) were all involved. Melvin, my sales guy, was a gem, true to his word, and great to… work with! I love my truck!Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Trevor is the best!!!
by Hdschaule on 02/09/2024We had a great experience thanks to Trevor!!! He was very responsive, upfront and honest, knowledgeable and listened to everything we wanted. I will definitely be referring everyone I know to him and will be using him again!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Experience
by Melissa on 01/30/2024Very Pleasant experience. Would buy again from this dealership. Everyone from sales to finance was eager to help and get us in a new vehicle.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great team
by Lance terry on 01/04/2024Fast respectful team that had little to work with from me. I’m super grateful for this team giving me the opportunity to have a truck this nice. I’m so thankful for your supportWe are pleased to hear you had such a positive experience with us, Lance Terry! Feel free to stop by if you ever need any more help.
Amazing service
by Punkin on 12/28/2023My sales guy Melvin was amazing and very patient. He walked me through my whole buying experience and I really appreciate him. He was knowledgeable and honest. All the other guys I talked to through out the process was just as amazing. I… personally thank Auto Nation in Burleson and Melvin for helping me purchase my daughter her sweet 16 vehicle Thank you thank you thank you I will never go anywhere elseHi Punkin, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Burleson! Drive safe, and we'll see you on the road.
Great Experience.
by Frank H on 12/20/2023Went in to just look. Tyler Weir was a very knowledgeable and friendly salesperson. Ended up with a 2024 Ford Bronco Sport, High Banks Edition. Great price and fair trade in on my old F150. My wife and I are really enjoying our new Bronco.… Thanks Tyler and AutoNation Ford, Burleson.Hi Frank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience
by Carol on 12/06/2023I worked with Clint Maldonado, salesman. He was attentive and really listened to what I wanted in a truck. The whole atmosphere at the dealership was friendly.Hi Carol, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Dustin Beard
by Dustin Beard on 12/01/2023I worked with Michael Barrow he went above and beyond helping me with the purchase of my 2023 F350, Micharl was very fast in responding back with me in a truck they had instock, we did the whole purchase over the phone and online was fast… and simple, definitely will be doing Business with Auto nation ford againHi Dustin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Yes
by Natalia on 11/09/2023Muy agradecida con Martin muy atentoHi Natalia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy process to trade in and purchase a Ford
by RubyBqz on 10/28/2023I really wasn't certain what vehicle I wanted or needed, I just knew it was time to trade in. Jessica was so patient and listened to my issues and requests. If you need patience and someone who will go out of their way, ask for Jessica.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Burleson. If you ever need help, just give us a call. Happy motoring!
Very friendly and helpful staff.
by lisamburden on 10/04/2023Reasonable prices and friendly staff.Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
A good experience
by Sandy C on 07/31/2023Truly refreshing to work with a dealership who doesn’t “haggle” and waste everyone’s time for hours. Kimberly was very pleasant, thorough and totally up front. The finance guy found us a great loan rate and was crystal clear on a warranty… and our payment. The whole process went smoothly and calmly…two words not usually associated with car buying.Hi Sandy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent
by JeffVander on 07/17/2023Preston Harper was great to work with. He made the purchase of my vehicle the best one I’ve had. Tyler the finance guy was great as well. Highly recommend going here to buy your next vehicle.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Building my new Edge
by SharonW on 07/17/2023I couldn't find the Edge I wanted on any lot in the DFW area and Craig Parr suggested I order the one I wanted. Perfect decision for me. Thanks Craig.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Fast and efficient
by DustinDees on 06/24/2023Bought a new 2023 Ford F-250. Arrived at 6:15, test drove the new truck, traded in my old truck and drove off with the new one by 9:15.Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Arron cross
by Michael on 06/12/2023One of the best sales men Ever hands down he makes car buying easy.Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Great experience!
by Selena C on 05/26/2023Craig at Auto Nation Burleson did a great job of helping me find my 4runner in such short time. In less than 24 hours I found the car I wanted, met with Craig, test drove and was back the next day to trade in my Jeep Cherokee for the… 4runner. I did not have the same experience at the Toyota Dealership. The staff at Autonation were all great! If I'm in the market again to buy another vehicle I'll be going back to Craig!Hi Selena, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent Service
by MaviWavi on 05/25/2023I walked into the store, and my salesman, Preston Harper was an absolute pleasure to work with. He was friendly, informative and knowledgeable. Preston made my car buying experience, the best I have ever had.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Andrew Newton on 08/07/2024