Cavender Chevrolet
Customer Reviews of Cavender Chevrolet
Review type:
Exceptional customer experience
by Paul Estrada on 04/02/2025Go see Jacob and Rick. They treated me like a VIP even though I was a mere new customer. I ended up buying the same day and am very happy with the purchase.New Truck Sale
by Will WS on 03/20/2025This was hands down the best experience I’ve had at a dealership. Everyone was friendly and personable and overall very professional. James Irizarry was amazing and I couldn’t say anything bad about the man. He’s the best car salesman I had… the pleasure to work with. He worked his ass off and got the entire team involved and got things done. He’s the reason I left with a truck that day. To summarize this, you have a pretty decent team there and overall I really enjoyed my experienceWe're delighted to hear that James and the team at Cavender Chevrolet made your dealership experience so positive! It's fantastic knowing you drove away in a truck with such satisfaction. Thanks for choosing us, and we hope you're enjoying every mile!
2025 Equinox
by Hortencia on 11/24/2024updated 12/03/2024Fast Process, Fast Response, Friendly, Courteous, Very Happy and satisfiedHortencia, thanks for the shoutout to our Cavender Chevrolet team! We're glad to know you had a positive experience with us.
Friendly and Great Service
by JamMedi on 10/08/2024updated 10/16/2024I went looking for a new car and saw the one I wanted had just been brought to the car lot so I got it and they had it ready the same day. Plus I was able to try out many different options and was able to pick betweenWe're delighted to hear that you found the perfect car and had a smooth experience with us at Cavender Chevrolet. Thanks for choosing us and enjoy your new ride!
2024 Suburban
by Amy Ram on 05/06/2024I appreciated the help and expertise Christian provided. He made sure I was able to get exactly what I wanted and made the process as seamless as possible.Amy, we're delighted to know Christian was able to assist you in finding exactly what you wanted here at Cavender Chevrolet. Thanks for sharing your experience and we wish you safe travels ahead!
Great Experience
by Cpatrick on 02/04/2024From the parts department to the sales manager and finance, the entire experience was worth it. Our needs were probably unique but Roberto (Sales Manager) made it happen for us!Cpatrick, we're delighted to know that Roberto and the rest of our team at Cavender Chevrolet were able to meet your unique needs. Thank you for sharing your experience with us!
Too notch service!
by Fernando Lemus on 05/06/2023Kristen was amazing. She was very professional and thorough with all the aspects of my purchase. Service was second to none.Fernando, your excellent review is truly appreciated! We're thrilled to hear that Kristen provided a professional and thorough experience during your purchase at Cavender Chevrolet. Thank you for choosing us and for highlighting our exceptional service. Safe travels!
Great Experience
by JAP on 05/05/2023This is the only place I will buy my cars from, from this point forward! Great staff! They didnt give us a hard time about using our own bank, gave us a great deal and closed in Less than 24hours. Highly recommend this place. Highly… recommend working with Christian!We are thrilled to hear that you had a wonderful experience at Cavender Chevrolet! Our team works hard to ensure that every transaction runs smoothly and efficiently. We appreciate your recommendation and look forward to working with you in the future.
Absolutely perfect!!
by Larry N on 03/22/2023Rene was my sales person and he was absolutely fantastic, no pressure, worked hard on getting to the numbers I needed to be at to get the deal done! Cannot say enough good things about him! John in finance was great as well! Couldn't ask… for a better truck buying experience!Larry, we're absolutely thrilled Rene was the ideal salesperson for you! John will also definitely appreciate the shout-out. Thanks for working with us at Cavender Chevrolet to make an exceptional truck purchase experience — enjoy the new ride!
Great experience
by FrankA01 on 04/08/2022Wonderful experience purchasing a certified pre owned truck. William was awesome and would recommend him and come back for future needs.Frank, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know William made this purchase a wonderful experience for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Cavender Chevrolet Team
Great Shopping Experience
by GVAZQ20 on 10/19/2020Friendly service and most importantly very knowledgeable in inventory to assure we were placed in the right vehicle for our needs. There is nothing like feeling at ease with the sales agent and not being pushed into the wrong vehicle. Thank… you Cavender and Thank you Ruben!Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ruben and the rest of the Cavender Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best regards, The Cavender Chevrolet Team
Cavender Chevrolet (San Antonio). Be aware of deceitfully hidden defects
by GIJoe_USARMY on 10/07/2018I purchased a 2016 Toyota RAV4 from Cavender Chevrolet on 19 Sep 2018. The damage (1 inch in diameter, chip/ crack, previously filled with resin) on the passenger side windshield was covered with a big price tag at all time. The price… tag was removed only after the finance transition was completed. The damaged was found an hour after that and notified the dealer. Michael Brundeen, Preowned Manager denied to take any responsibility by stating the following paragraph in an email sent to me on 20 Sep 2018. "The chip in the location you described and in the size that you describe would be an acceptable blemish by state standards. Therefore, if it was in existence in our lot and at the time of sale, we would not have addressed it and sold it as-is." Cavender Chevrolet deceitfully withheld information affecting the desirability of value of a vehicle to obtain a financial advantage.Cavendar Chevrolet
by danapreece on 05/15/2018updated 05/24/2018No hassle is not just a saying with Tyler Nevill. He brought out exactly what I was looking for. Even took the steps to set up phone features and explain Onstar. I will be returning! Thank you for the enjoyable experience.Cavender - Exceptional Customer Service!
by bluebeelover on 02/28/2010There are 17 Chevrolet dealerships that are closer to my home than Cavender Chevrolet in Boerne, but I was more than happy to make the drive and I'm here to explain why. This is the 6th vehicle we have purchased through the Cavender family… and it is because of (1) their exceptional customer service and (2) the honesty and fairness in their dealings. As a USAA customer, I started researching the 2010 Camaro through their car buying service program. I narrowed my selection down to 2 models with exact specifications of the color and features that I required. I knew what the vehicle "should" cost and I also knew that there was a $750 incentive being offered on the purchase of a GM vehicle through USAA. My first contact was with John Minjares, the internet sales manager, in response to my online query. As a weekend shopper, I'd started the process on Sunday evening and was amazed to hear back from him via email that same night! The following day, John emailed me copies of the pricing sheets on my 2 vehicles which contained all the information about the models as well as the cost of Cavender's investment in the cars (the "honesty" thing I made reference to earlier)! After exchanging a few emails and phone calls on Monday, I made an appointment to test-drive one of the cars the following day. ***Side note - USAA sent out my online request for information to both Cavender and Benson Chevrolet. The only response I received from Benson was 2 automated emails from 2 different people. Never did receive a phone call. Benson could learn a lot about customer service from the Cavenders! When we arrived at the dealership, we went to the office of Mike Strauss, the general manager. We had purchased a 2009 Avalanche on Christmas Eve through Mike and wanted to let him know how much we were enjoying the truck. Mike then introduced me to John Minjares and Ernest Estrada, the salesperson who would later give me a thorough demonstration of all of the car's features including the set-up of my OnStar services. Ernest escorted me to the Camaro for my test-drive and, after the ride, I knew I had to have it! I had already been informed that the car that met all of my requirements was not in stock and that it would have to be brought in from a different Chevrolet dealership in Austin. Again with the exceptional customer service, Cavender offered to deliver the car to me at my home in Wimberley, 55 miles away!! Wow! I declined the offer, opting instead to come to the dealership the next day to take possession and have some custom pin striping done on both the Camaro and the Avalanche while there. Before leaving, I met with the finance manager, Kathy Dozier, to finalize the paperwork on my purchase and that was a real treat! Kathy is the perfect blend of personality, humor and professionalism, while explaining all of the financing & warranty options with no hard-sell! It was during this meeting that the above-mentioned $750 GM allowance was brought up and it didn't come from me! Mike Strauss and Kathy informed me that it had been applied to my purchase without me having to request it (remember "honesty" and "fairness"?) On Wednesday, Tommy Pipes (new car sales manager) had Justin of "Stripes by Larry" meet us at the dealership so we could design and oversee the application of our pin stripes. Justin does an AMAZING job (his 13 years of experience was evident!) and we were thrilled with the outcome! In closing, Stuart Cavender and all of the folks I mentioned really took a personal interest in making this purchasing experience one that exceeded my expectations! If customer service, honesty and fairness are as important to you as it is to me, I highly recommend Cavender Chevrolet!!
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Tahoe
Paul, we're delighted to hear that Jacob and Rick made you feel like a VIP at Cavender Chevrolet! Enjoy your new purchase, and thank you for choosing us.
by Cavender Chevrolet on 04/03/2025