Customer Reviews of Volkswagen of Beaumont
Review type:
Hot Hatch Acquired from a Stellar Team of Professionals at Doggett!
Fast Service
by Angie on 04/22/2025Rene Hayes is a great service advisor. She was very professional and very understanding. Rene explained very clearly what needed to be done with my Atlas.Angie, we're delighted to hear that Rene provided you with such professional and clear service at Volkswagen of Beaumont. Thanks for sharing your experience!
VW Doggett Of Beaumont service department
by Angie on 02/08/2025I didn’t have to wait long for my car to be serviced.It was our pleasure to assist you, Angie! Thank you for choosing Volkswagen of Beaumont.
Hot Hatch Acquired from a Stellar Team of Professionals at Doggett!
by Andrew on 02/06/2025Jazmin was extremely helpful through out the entire process and responded swiftly to all my questions. Excellent communication and support during my experience. I highly recommend Doggett Auto Group as Jazmin, Heath, Wayne, and Jack all… went above and beyond to help me secure my new VW GTI. Thank you all for such a smooth, easy transaction! This has been the best car purchasing experience I have ever had.Andrew, we're delighted to hear that Jazmin and the team at Volkswagen of Beaumont made your car buying experience exceptional! Thank you for recommending us, and enjoy your new VW GTI!
Oil Change
by Steve on 01/01/2025updated 01/07/2025Kayla was the service rep who greeted me and kept me up to date on the process. She resolved all issues we had to my satisfaction.Steve, we're delighted to hear that Kayla provided excellent service and resolved all your concerns at Volkswagen of Beaumont. Thank you for sharing your experience with us!
VW of Bmt Review
by Stephanie W on 10/31/2024Kayla was my service advisor and was great. I was very satisfied with my vehicle service. They took care of me in a timely manner and all was well.Stephanie, we're delighted to hear that Kayla and the team at Volkswagen of Beaumont provided you with timely and satisfying service. Thanks for sharing your experience!
No car wash
by Laura Wilcox on 09/13/2024Kayla was wonderful, very professional and helpful.!This was my first visit to the dealership since it’s Doggett. The service was good, but I was very very disappointed that there was not a car was included. I always looked forward to a… clean car after my service. I will probably check other dealerships and see if there is one that still provides this service. $35.00 was a little expensive to dispose of used oil, when I’m sure that yall sell it.Laura, thank you for your feedback. We're glad to hear Kayla provided professional and helpful service at Volkswagen of Beaumont. We apologize for the disappointment regarding the car wash and oil disposal fee; we'll take this into consideration as we strive to improve our services.
LOVE MY 2024 VW TIGUAN R-LINE
by Rhonda and Kevin Bass on 07/18/2024We contacted VW Bmt and spoke to Ms Valencia Rowe. We told her what we wanted, what we were bringing to the table, and when we would be there. We showed up at 915 Thurs to a fueled up and detailed vehicle. She worked numbers back and forth… with her manager to get us to a compromise all parties were pleased with, and we walked away in our new 2024 Tiguan R-Line. She is an amazing on top of it sales lady and very personable to talk with!!! I truly love my new suv and our overall experience!Rhonda and Kevin, we're delighted to hear that Ms. Valencia Rowe provided such a fantastic experience at Volkswagen of Beaumont! Enjoy your new 2024 Volkswagen Tiguan R-Line, and thank you for sharing your positive feedback!
Great Team
by MelonJason on 01/10/2024The team at Mike Smith Volkswagen made my car buying experience painless.Congratulations on your new vehicle! We are thrilled to have provided you with a painless sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Oil Change
by Harima* on 01/09/2024Every time I come to VW to gety car service I get excellent service. They make everything so easy for you.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Poor Customer Service
by DevynDB on 12/19/2023I’m giving an 1 out of 5 just because of the very poor Customer Service. Unfortunately the sales woman Valencia, was not very great. The sale was the only thing that was of her concern. She was only concerned that I finalized everything… with her and once the deal was done she was pretty rude when I had to follow up with her. Very short and dismissive. I would not recommend or do business with this particular group of people in the future. Harry the manager was just as bad. I had to text them about refunding my holding fee although I had mentioned to them 2 times prior that I would like for my fee to be returned. He was trying to respond to another person and sent the message to me by accident and he was making jokes in reference to me. I would never send anyone to this dealership for a vehicle.5-Star experience
by TJacks83 on 11/14/2023Sales Rep was Gideon Nunley. Very professional, efficient, and charismatic. Great overall experience.Congratulations on your new vehicle! We are thrilled that Gideon provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Wonderful Dealership!
by Kortney on 11/01/2023Talon and the Sales Manager were amazing! Excellent customer service!! They were very helpful and understanding! I will happily purchase from them again and I highly recommend!!!Congratulations on your new vehicle! We are thrilled that Talon provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Oil change and tire rotation
by Shaneguidry on 09/28/2023It's a simple oil change and tire rotation but it was quick and to the point the people were really professionalThank you for leaving a Five Star review and for choosing Volkswagen of Beaumont. We are thrilled to hear that we were able to provide you with an excellent sales and service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.
2023 Atlas
by B Granger on 07/01/2023Wonderful! Staff was very helpful and eager to help us find the right vehicle for our family and for the right price!Thank you for your kind words! We thank you for your business and look forward to your next visit!
Great Service
by GiGiB05 on 06/25/2023Nanette is amazing. Everyone are always very nice and helpful.We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Service
by Bruno Opondi on 06/24/2023Great service,I felt at home with the greatest hospitality I received.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Excellent Service
by Kimberly on 06/16/2023Loved the video from the service department explaining what the issue was with my car.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Absolute best car buying experience yet
by KennethHebert on 07/30/2019updated 08/06/2019I have never had such a wonderful experience purchasing a vehicle as I did with your team. Best customer service EVER. I will be shopping with ya'll again soon when we get ready to buy my fiance her new jeep.Thank you Kenneth for the kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
Service - no worries
by DownLAway on 07/29/2019As I’ve come to expect - prompt and courteous service.Glad you were pleased and we look forward to seeing you again next time, thank you.
Excellent customer service
by Sherri on 07/25/2019I easily made an appt online, cost was lowest in the area, customer service was top notch, waiting area comfortable and clean with snacks.Thank you Sherri for your kind words! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit!
Car Detail VW Jetta
by VWJetta on 07/25/2019I took my car to the dealership in Beaumont to be looked at for issues with the air conditioner and also to get a full detail. The detail cost me $150 which is not an issue BUT if I’m going to be paying that much for my car to be cleaned,… and seeing as it took them all day long, I fully expect a thorough job to be done. I had taken my car there back when the cost was $100 to get a full detail and I was very pleased with the outcome. The car was spotless. This time the result was subpar. There were stains and spots where it was clear to me the cleaning crew had overlooked. I will not be making that mistake again. I could have taken it somewhere else to be detailed for the fraction of the cost and probably had better results. As far as the result of my A/C issue findings, they did make a recommendation for a fix and I was not unhappy with that part of my visit.Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at sebastian@vwofbeaumont.com. I look forward to speaking with you. Sebastian Olszewski General Manager
Volkswagen of Beaumont invites you to visit our Car dealership in Beaumont, TX. Our team members are standing by to provide you with some of the best deals near you on VW Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Beaumont area's most trusted Volkswagen dealers.
ESPAÑOL
Volkswagen of Beaumont le invita a visitar nuestro concesionario de autos nuevos y usados en Beaumont, TX. Visítanos hoy para carros VW y camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Volkswagen en el área Beaumont.
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- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Andrew, we're delighted to hear that Jazmin and the team at Volkswagen of Beaumont made your car buying experience exceptional! Thank you for recommending us, and enjoy your new VW GTI!
by Volkswagen of Beaumont on 02/07/2025