Customer Reviews of BMW of Beaumont
Review type:
Love Mr Willie
Great service
by AceViper5 on 03/29/2019Came in for a state inspection and was in and out within a few minutes. The technician did mention to me what I will need to purchase in the coming future. Very helpfulThank you Ace for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
First repair job
by Cjhblonde on 03/29/2019This was my first repair visit with Beaumont BMW and they did an outstanding job! Kept me informed throughout the process and fixed my car problems. Very courteous staff and helpful.Thank you for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
80,000 mile review
by redrutledge on 03/26/2019Very professional from the time we dropped it off until the time we picked it up. They kept me informed all day on the status. Excellent service.We appreciate your business, and are glad to hear we did a great job for you and your BMW!
BMW of Beaumont
by Goodgonzo on 03/22/2019My purchase was pretty smooth. The guys bent over backwards and adjusted thiers schedules to make it easy for me. One of the managers verbally told me I had 30 days to return the vehicle if I noticed problems with the car. Sure… enough..shortly after my engine light came on. It was a sensor but true to their word they paid for it to get fixed and it wasn't cheap. Plus the manager noticed the vehicles tires had low thread and he swapped them off for new ones. He said it was the right thing to do.Hello there, thank you for candid review! We are glad to hear we could resolve the issues with your vehicle, and could earn your business!
Great service
by Buddy2005 on 03/21/2019I like the fact that you have one specific person that you check in with. This person keeps you updated during your visit. BMW of Beaumont also has a very nice waiting area where you can get fresh coffee and also free snacks. This is really… the only time I have ever seen this at any dealership. The people there are very nice and polite and sound like they know their stuff. Definitely recommend themThank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Great Car Buying Experience
by Sheilamwaller on 03/20/2019Will recommend BMW if Beaumont to family and friends.Thank you for your kind words! We look forward to your business with us again!
Service
by MissICU on 03/19/2019Impeccable service. Very professional and courteous. My service rep Mason Garsee is wonderful. My vehicle was towed in (flat tire) and was ready to go (washed and vacuumed) within hours. I am on my 4th BMW and I will never switch. It's not… just the car-it's the service that's outstanding too.Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
A terrific buying experience!
by Hidalgo on 03/18/2019Willie did a fantastic job finding me a vehicle that met all my needs. He was friendly, informative and truly went out of his way to get me a great deal on a really beautiful X3. The entire experience was great from purchase to delivery!… Everyone at the dealership was super friendly and made buying a new car not only easy but pleasant.Thank you NAME for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
BMW 328i
by jwr2959772 on 03/12/2019My service consultant, Taylor Snook, was courteous and professional. Overall, I am pleased with my service and recommend BMW of Beaumont to anyone needing service.Thank you for your kind words! We thank you for your business and look forward to your next visit!
Great Quality Service
by CajunBehmah on 03/01/2019BMW of Beaumont is a great place to get your car taken care of, or buy a brand-new BMW! Everyone there legitimately care about the quality of service they can provide. Friendly and upfront with the issues that matter to your vehicle with… their service team and their sales associates are cultured about BMW. They are transparent with cost and what you need to have done to your vehicle. Mike Smith you have an amazing team over there.Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Recall service
by CarolynDaigle on 03/01/2019Best service I have ever received anywhere. The service guy that greeted me was so courteous and friendly. He was very professional and is definitely an asset to this Beaumont BMW Dealership. The drivers that brought me to work and picked… me until where do friendly and at the same time professional. This was overall the best of everything at one place. I couldn't have asked for more, exceeded my expectations.Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Five Star Service
by Twalk10 on 02/15/2019Mason was awesome!! He took great care of me and my car! He also kept me informed on the type of services the technicians was performing on my car. Great job from start to finish and I love my wash job so thank you guys too! I will make… sure I request Mason for all my needs going forward! You are phenomenal!We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Saved my day!
by Aubrey on 02/11/2019I live in Austin TX, and was in the Beaumont area for just the weekend for my niece's first birthday. Woke up on Saturday morning, and had a flat on my new X3. Was very stressed because I was missing the festivities. BMW of Beaumont's… service department squeezed me in within 20 minutes, gave me a loaner so I could go visit with family and had my tire changed by closing time on that same day (which was a Saturday). Taylor the service manager was very nice, professional, and efficient. Thanks!Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
In the market for a new BMW? Then come to BMW of Beaumont, serving Pasadena, Port Arthur, Sulpher, Lake Charles and Baytown. Our experienced sales staff prides itself on not only offering a paramount selection of new and used cars, but a distinctive, personalized approach to service to match. And whether you're coming in from Pasadena, Port Arthur, Sulpher, Lake Charles or Baytown, our new BMW dealership and service center is just a quick drive away.
BMW of Beaumont is here to give you a pleasant used car shopping experience.
Located at 1855 Interstate 10 S Beaumont, Texas, BMW of Beaumont believes that while a car may be used, it should run like new. If it doesn't and/or can't maintain that high level of performance for years to come, it shouldn't be sold.
Visit BMW of Beaumont today and experience our high-standard, pressure-free approach for yourself. As hundreds of drivers in the greater Beaumont area already have, you're certain to see the difference immediately.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Trudie, thank you for your feedback. We understand the importance of a quick process and will strive to improve at BMW of Beaumont. Safe travels with your new purchase!
by BMW of Beaumont on 03/31/2025