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Customer Reviews of Baytown Ford

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12 service reviews
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  • Dawn is amazing as always!

    5 out of 5 starsby Tori Renken on 05/27/2019
    updated 06/03/2019

    Dawn was excellent! had some issues with the condition my truck was in when i got it back but told her and it was fixed right away! no issues what so ever! she is a happy person and just wants to see a smile on everyone else faces
    • Tori Renken, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Baytown Ford on 06/10/2019


  • Great and quick service.

    5 out of 5 starsby rzapata31 on 07/09/2016

    Unexpected service required and the service team was able to fit me in quickly.

  • 2012 Mustang air bag recalled

    5 out of 5 starsby DebbieV38 on 06/24/2016

    This was for a service recall of the airbag in my 2012 Mustang. They had the vehicle for a day and it was done in an acceptable amount of time.

  • Will never do business with this dealership again

    1 out of 5 starsby RayRayG on 06/16/2016

    We were mislead from the minute we drove onto the lot to do business with them from the salesperson, to management, finance department. We have had trouble with our car from day 2 until know and they want to charge for everything bring it in for one thing get it back and then get it back and something else. Advise to see if we could downsize and they do not want to work with you. Other dealerships have told us that we were totally mislead and were done wrong and taken advantage of. We are stuck with a car that is not reliable and will never do business again with them. When we see the commercial we just get upset and laugh because of the lies that we have experienced with Baytown Ford.

  • Great Service at Baytown Ford

    5 out of 5 starsby Wcthomp1 on 06/02/2016

    Great service and customer support provided in recent warranty work. Quicker and cheaper than expected.

  • Excellent services in a very clean environment.

    5 out of 5 starsby Frankie58 on 05/22/2016

    We were very satisfied with the services provided, and very happy to receive our Oil Change Free.

  • Thank You

    5 out of 5 starsby PJon5791 on 05/17/2016

    This was my first service at your dealership. I was very happy with all service work done. I was very pleased to see the car was washed when I picked it up, a very nice detail indeed. I would have been even more pleased had the wash resulted in a clean car... but it was mostly clean and was cleaner than when I dropped it off, so I shouldn't complain. I am speaking only of the exterior of the car, not the interior. Thank You.
  • Great customer service each time I visit.

    5 out of 5 starsby RZapata31 on 04/18/2016

    I required urgent service and they were able fit me in quickly. Much appreciated.
  • Awesome

    5 out of 5 starsby Bethjo42 on 04/08/2016

    They were fast and efficient, Robert was my service rider and he was very nice
  • Great Service

    5 out of 5 starsby willisd03 on 03/29/2016

    Baldo Gonzales always treats us with very good care. A privilege to do business with Baytown Ford and Baldo.
  • F150 2014

    5 out of 5 starsby Vtilley on 03/29/2016

    Excellent service and friendly staff! Will return to Baytown Ford for future purchases and service. Will recommend friends and families as well.
  • Great Service!!!

    5 out of 5 starsby Robertsony on 03/25/2016

    Great service, in and out in no time! Clean waiting area!!

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