Covert Chevrolet
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Customer Reviews of Covert Chevrolet
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13 sales reviews
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The Best
by ATXLonghorn on 12/19/2024Jay and Eddie are second to none. The time, effort and caring that was extended to us was above and beyond. We have leased and purchased so many cars over the years and this was the most rewarding experience. We highly recommend Covert… Bastrop! Rell & Betty.Best experience I’ve had going to a dealership!
by Aaron m on 09/16/2024The process was pretty easy and fast Alex m went above and beyond to make sure I was happy and satisfied With my purchase even checked on me a couple days later to make sure I was enjoying my new truck want to thank him very much and thank… the staff at covert Chevy BastropCovert Bastrop
by rtsintexas on 12/01/2023This was the 2nd new vehicle that we purchased from Covert Bastrop in less than three weeks. The only reason I move our business to this dealership was due to the integrity of the staff, which started will the sales rep on to the sales GM,… and continue to carry over into the finance department. Honesty, respect, and honoring your word is unfortunately a very rare trait to find these days. However, this dealership has employed a staff that is proud to be part of a team who holds each one of their team members to a higher standard. As a business owner, I am watching the different staff members make sure that this higher standard is achieved in each department, and I it makes it crystal clear why the Covert Team has been in business for a century.Most pleasant car buying experience I have ever had.
by Jill I. on 07/19/2022My sales rep, Buster, was great to work with. Vladimir made the finance and paperwork process smooth and painless. The folks in part and service were friendly and helpful when I visited a week after my purchase for add-ons. Everyone was… friendly, professional and competent. Car shopping is so challenging is today's market. It is meaningful to me that this dealership isn't using the opportunity to gouge their customers by charging them more than what the manufacturers themselves value their vehicles at, or as other dealerships call it "fair market adjustment". Covert (Bastrop) has a customer for life with me and with my family.Customer focused not dealership focused
by ShannonD on 06/16/2022Staff worked very hard and went out of their way to get me exactly what I wanted not what was easy and in stock[non-permissible content removed]
by Covert Lies on 05/18/2021Worst experience. Tried to do a bait and switch. Will never shop at this place.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. - Covert Chevrolet Buick GMC Team
New truck
by Babucho on 04/13/2020I went trying to buy a used truck but they helped me to get a brand new insteadCharles
by Charles on 05/23/2019John Cardone was very helpful and found what I wantedThank you for this amazing review, Charles! We really appreciate your business. Sincerely, Covert Chevrolet Buick GMC Bastrop Team
Highly recommend
by Labria Reid on 12/10/2018Steve helped me with my Chevy Cruze purchase and I never had a smooth buying experience until I came here !! Everyone was super nice and determined to help me regardless the circumstance! Jonathan the finance guy made everything easy and… quick . I highly recommended this place and ask for steve he’s awesome !!New Z71
by dart1bi on 05/25/2018Always smooth. I just call Harry Green He knows what I want. Finds and delivers it to me 400 miles from dealership. Couldn’t be easier!Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Harry. Please let us know if we can ever help you in the future. Best regards, Covert Chevrolet Buick GMC Bastrop Team
Love My Dealer
by ybf on 02/10/2017The Covert experience was awesome! I was offered a great price with no haggling, the car was delivered to my door, everything was explained during the process (I ordered a vehicle), the features were walked through and all my questions… were answered. Rick, my sales guy was friendly, responsive and cared. The finance manager explained all the numbers and the owner called to make sure I was satisfied. Perfect!! I have already recommended Covert to several of my friends.Horrible Owner
by smun903 on 04/08/2014updated 06/05/2025DO NOT BUY YOUR VEHICLE FROM THIS DEALERSHIP!!! We went in there to buy a new truck. They completed the paperwork with the wrong name but the sales guy caught it before we left. After the loan officer argued with us almost blaming us for… her mistake they eventually drew up another contract with correct name. Then they called us a week later to say that for the bank to accept the loan it would have to match the exact name on the license we told them second contract we signed did have the correct name. Well turns out they sent the bank the wrong info now it has been a month we have been trying to get it fixed with multiple calls not being returned to us by Covert employees. When we finally called the bank they told us it was something that the dealership could easily do. When I called to let them know I was displeased with the quality of service they provided me and now I'm having to deal with their mistake trying to fix the name on the title and asked to speak to the owner. The business manager transferred me but didn't realize before she put me on hold I could her making light of the situation and that I was upset to Chance Covert the owner. So as soon as he got on the phone he had a major attitude saying "Im going to be honest with you whether you like it or not, it ain't getting fixed" I said "really well the way you just started has offended me" He said "well you can hang up if you want to" I said "WOW youre the owner and this is the customer service you are giving I am calling because I am upset about the situation your employees have caused and now that you got your money it seems you guys are sweeping it under the rug and letting me [non-permissible content removed] deal with it" (the attitude he was giving me was horrific.) He then said "don't be cursing at me or I won't help you at all" I said "I did not direct it to you I used it in my sentence because I am beyond frustrated by the level of disrespect that you the owner and your employees are showing us. Absolutely no sympathy what so ever for the mistake your employees have caused us" He said "BULLCRAP" and hung up on me. I then called him back and told him "oh your got mad at me for using the f word in my sentence but you directly tell me BULLCRAP how disrespectful and that I would be writing a review on the service" He said "I don't give a crap" I then hung up because I knew I was going to get nowhere with him. I have never dealt with someone so unprofessional it is very said that people put on their fake attitudes just to get your money!!!! Well Chance Covert showed his true colors!!I'm a fan
by megamind1 on 05/30/2012updated 06/05/2025I worked with Rick Bowles. He responded in a reasonable time frame to emails and didn't attempt high pressure tactics. He knew his stuff about all the rebates/discounts/programs available and offered them to me proactively. I ended up with… a better vehicle for less money than I had anticipated. I didn't feel the need to "negotiate" with him as I already knew the prices that were out there and his price was the best. He also offered me a fair deal on my trade-in. I'd recommend Rick to anyone that wants a fair, efficient deal.
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About our dealership
We're pleased to know we have been able to exceed your expectations and help you out! We hope to be of service to you again in the future. Best wishes, Covert Chevrolet Buick GMC
by Nora Sutter on 12/06/2023