Customer Reviews of Austin INFINITI
Review type:
Austin Infiniti Rocks
by Gloria on 02/25/2023Salesman (Joe) was very attentive & provided outstanding service. He was not pushy at all. Liked their free coffee room & enjoyed my Latte & Cranberry muffin.Austin Infiniti Outstanding Experience!
by Derek Nicolson on 02/11/2023I just had one of the best car buying experiences of my life. Corey Freitag at Austin Infiniti did an outstanding job. He provided all the information I needed while also not being high pressure. He was professional and courteous, and was… always quick to respond to my questions in a timely fashion throughout the process. I also enjoyed the “ blended” buying process. They have incorporated where the salesman handles everything including the finance and paperwork side of the transaction. So you have the same relationship and rapport all the way through the transaction. I will definitely be recommending Corey and Austin Infiniti to everyone!Derek, what a fantastic review you have left for Corey! It's great to see that you enjoyed every aspect of your experience, including the new buying process we've implemented. We hope you love your new vehicle for years to come, and we wish you the very best for the future. Congratulations and welcome to our Austin INFINITI family! :) - The Team at Austin INFINITI
Love infiniti dealership
by Rene Franco on 01/11/2023One of the best car buying experience ever!Darren Smith is one of the best sales man we ever had.Rene, thank you for giving us the opportunity to help you find your dream vehicle! We appreciate the kindhearted message you have left for Darren, and we will be sure to pass it along to him. He will be so happy! Congratulations on your sweet new ride, and welcome to the Austin INFINITI family! :) - The Team at Austin INFINITI
Get your roll in with Austin Infiniti.
by Blanche C on 07/21/2022We had a great experience with this dealership. We go there for maintenance as well as purchasing a new car. Love the salesman Allan Dehoff and his assistants. Thanks for all your help.Blanche, we're overjoyed to see this review! It's awesome that you have always been impressed with our place, and more recently that Allan was able to help you find an awesome new car. It was a pleasure working with you, and we really hope you are loving your sweet new ride. Thanks so much, and congratulations! :) - The Team at Austin INFINITI
Good experience
by filmmadman on 05/24/2022There were items I did not want to pay for and they removed them from the contract. They brought me a very clean car with both keys and accurate paperwork! Good transaction.Filmmadman, it sounds like our team really nailed it during your experience! Thank you so much for choosing us to assist you in finding the perfect vehicle. Congratulations, and welcome to the Austin INFINITI family! We are so excited to have you. :) - The Team at Austin INFINITI
Thanks
by Gabriel on 04/18/2022Darian was a huge help. I hope he gets recognized for his customer service. The dealership was accommodating and very honestGabriel, thank you so much for your supportive words towards Darian! We feel so lucky to have him, he is a true asset to our team. Congratulations on your new vehicle, we are so excited to have you as part of the Austin INFINITI family! :) - The Team at Austin INFINITI
Excellent experience
by Jolie on 04/03/2022In a world with delays, shortages, etc this dealership and sales staff did a great job getting the job done and delivering a great car.Jolie, you are too kind! Thank you for sharing this awesome feedback for our team, we really appreciate it! :) - The Team at Austin INFINITI
Awesome experience
by Ali on 03/30/2022I will definitely recommend this dealership to my family members they was awesomeAli, it's fantastic to see that your sales experience was nothing short of perfection! Thank you for choosing us and congratulations on your new vehicle. :) - The Team at Austin INFINITI
No better place…
by Jose on 03/04/2022Went in for an oil change came out with a new vehicle!!! Want a car ? Come here !!! Ask for Sam Brewer !! Attentive, incredible service.Jose, we're so glad you had an experience that was nothing short of perfect! Thank you for coming to see us, and congratulations on your new vehicle! :) - The Team at Austin INFINITI
Great business
by Sheri Shelton on 02/25/2022Austin Infiniti is the best car dealership I have ever done business with. This is my 4th lease and every time it has been a smooth transaction and great service from everyone there. I highly recommend my sales person Mario Hall but… everyone there is great and always greets you with a smile.Sheri, thank you so much for taking the time to share your experience with us! Mario is awesome! Congratulations on your new vehicle, we really hope you are loving it! :) - The Team at Austin INFINITI
Amazing car, service, experience, everything
by Wayne H on 11/24/2021We were treated pleasantly, with respect and quickly. No pressure, lots of knowledge and we feel like we got more than we bargained for. We love our new car and the way Austin Infiniti treated us before, during and after the sale. Our… salesperson was incredibly helpful and went above and beyond.Excellent Experience
by Fitzhugh on 11/18/2021Danny is a great sales person. He always adds a personal touch to the process and makes us feel like we're in good hands.Good experience
by Gary on 05/11/2021Have worked with Mario Hall in the past and this time was just as easy. He knows what we are looking for and works to make it happen. He is a pleasure to work with and is upfront and direct in negotiating. No games and he values his… customers.Purchase of 2021 QX50 Sensory
by Mark Seeger on 03/31/2021My sales process and manager with Austin Infiniti were excellent. I received great guidance on the timing to take advantage of incentives to trade in an existing Infiniti leased automobile for a new lease on the 2021 QX50 Sensory, without… carrying forward any negative equity to ensure future payments were as low as possible. The new car had all the features I was hoping for and is a great car.Thanks
by David D on 12/07/2020This is our 6th vehicle from AI thanks Tony and the Finance Team for making it a pleasure as always.Amazing
by Stephen Craig on 10/16/2020I love the sales experience and also their car service. PJ Garcia and Dave Hendricks are my Infiniti team and I just purchased my 5 Infiniti.Professional in every way
by RichardY on 10/02/2020From the moment we stepped onto the lot, we felt we were valued as a customer. No pressure tactics, just helpful advice. Not hurried at all, but felt were in the right place. I have purchased dozens of cars over the years, and this had to… be one of the most pleasant and professional ever.My only regret...
by C L Skoruppa on 05/24/2020updated 06/01/2020Is that I waited so long to finally make my Infiniti purchase; but what a blessing to do so through Austin Infiniti! They may have spoiled me beyond the point of ever buying a vehicle from anyone else. Absolute seamless transaction.… Every question answered. Every detail explained. Friendly, courteous and genuine staff! No double speak or wheeling & dealing going on. Buying a vehicle at Austin Infiniti has been the most stress free vehicle purchase I've ever made.Outstanding dealership experience
by Jeff on 05/20/2020This is my second transaction with Austin Infiniti. A big reason I returned was because of the experience the first time. Despite going in with high expectations this time, the team impressed again. I made it a little more challenging for… them this time, but they still pulled through with a great car.Jeff, we're so glad to hear that we earned your business! Thanks for the compliments—we're proud to have a team full of rockstars. :) Congratulations and we'll see you next time. -The Team at Austin INFINITI
Got my QX50
by Yolanda on 03/26/2020Maurice Dancy my salesman was so professional. He helped me to finalize my decision on my car. Very patient.Congratulations, Yolanda! We can't thank you enough for shopping with us and appreciate the kind words. -The Team at Austin INFINITI
Great experience!
by abc on 03/12/2020I just purchased my second car from Austin Infiniti. It was a great experience and I'm really happy with the car I purchased. I would highly recommend Infiniti cars but also the team at Austin Infiniti. They are friendly, professional… and are a pleasure to work with.Congratulations on the new set of wheels and thank you so much for your continued support. It's because of customers like you that we get to continue doing what we love every day. :) -The Team at Austin INFINITI
Locally owned and operated – We’re All About Austin! Come visit Austin INFINITI, where we are known for our outstanding customer satisfaction and available amenities.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary, premium loaner vehicles
• INFINITI Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider Austin INFINITI for your next vehicle. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin INFINITI.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Gloria, it makes us proud to see that Joe provided a first-class sales experience from start to finish! We're also delighted to see that you enjoyed every aspect of your experience, including our complimentary drinks and snacks. We hope you love your new vehicle for much time to come, and we are so excited to have you as part of our family. Thanks for your support! :) - The Team at Austin INFINITI
by The Team at Austin INFINITI on 02/27/2023