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Customer Reviews of EchoPark Automotive Nashville

Review type:

Overall rating

4.5
4.5 out of 5 stars

(10 reviews)


Customer recommendations:

Yes (9)|No (1)

Great 1st-Time

5 out of 5 starsby Landru on 07/05/2025

GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.
  • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

    by Kimberly Birdsong on 07/08/2025

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10 reviews
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  • Great 1st-Time

    5 out of 5 starsby Landru on 07/05/2025

    GREAT 1st-time experience w. E.P.! Blake was friendly, thorough, and patient. Impressed that all was as-promised on the Web.
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!

      by Kimberly Birdsong on 07/08/2025

  • Car purchase

    5 out of 5 starsby Edwards on 05/06/2025

    Amiyah was very helpful and knowledgeable.
  • Great Experience

    5 out of 5 starsby Nsizemore151 on 03/21/2025
    updated 03/28/2025

    The sales team was very helpful and not pushy at all. Overall a great place to buy a car at a great price.
  • Purchase Experience

    1 out of 5 starsby VKBabumsc on 01/17/2025

    Nashville Downtown team is not proactive to respond to customer and not knowledgeable to explain. Not transparent to provide information.
    • We appreciate your honest feedback. Our goal is to continuously improve, and your comments help us identify areas where we can make adjustments to better meet our customers’ expectations.

      by Kimberly Birdsong on 01/21/2025

  • Went to look but ended up buying

    5 out of 5 starsby sherryosborn on 12/18/2024
    updated 12/26/2024

    Very friendly staff Haley rocked the building was very clean the wait time was not long it was a great experience
    • We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review!

      by Yasmin Caruthers on 12/30/2024

  • Purchase of used SUV

    5 out of 5 starsby Rex Crabtree on 12/02/2024
    updated 12/09/2024

    We did the online finance information and had a call from Echo Park within minutes. They were extremely helpful and courteous at the dealership when we arrived this past Friday as well. Every step was easy on our end.
    • Thank you for choosing EchoPark Nashville! We strive to be the #1 used car dealership in the city!

      by Yasmin Caruthers on 12/09/2024

  • Best experience ever for a first time car owner

    5 out of 5 starsby kaylyn w on 07/20/2024

    Brandi and Sammy made me process of buying my first car the best experience ever! Helped lots to make sure I found the one for me and made the process so smooth! Totally would recommend coming to Echo Park of Nashville for all your car purchases.
    • Thank you!

      by Yasmin Caruthers on 07/24/2024

  • Great experience

    5 out of 5 starsby Tony gerald on 02/26/2024

    Very respectful and was very organized. Made my families experience and I the best experience possible!
    • Thank you for choosing EchoPark Nashville!

      by Susan Toups on 02/28/2024

  • Car Buyer

    4 out of 5 starsby KelliL05 on 01/03/2024

    The process started out complicated, but Sammy was professional and helpful.
    • Thanks for letting us take great care of you!

      by Blake Campbell on 01/03/2024

  • Car buying was easy!

    5 out of 5 starsby AlishaO on 11/09/2023

    I had the privilege of working with Patrick on buying my new car. I was able to ask all the questions i needed to, do a few test drives, and even have a day to think it all through. None of the employees made me feel pressured to buy the car. Patrick and his team worked with me on what budget i can do and how to make a car i was interested in, work with that. While waiting for the team to get my numbers together or the paperwork in the end, i was near food to go get or had complimentary water and comfy seating while i waited. I was being updated on the process throughout the waiting. Overall great experience!
    • Thank you so much for choosing EchoPark Nashville! We appreciate you!

      by Susan Toups on 11/10/2023

The following reviews are more than two years old. They are not included in the overall rating.
7 reviews

  • First Vehicle

    5 out of 5 starsby Bethani on 07/01/2023

    Was a great experience while purchasing my first car! Love the friendliness and honesty. And absolutely 100% love my new car!!
    • Thanks for letting us take care of you! Congratulations on your new purchase.

      by Blake Campbell on 07/05/2023


  • Great Experience

    5 out of 5 starsby George F on 06/11/2023

    The salesman I dealt with, Sammy Chapman, was wonderful to work with. He was professional and patient throughout the process. I had some issues with my bank and he guided me through their red tape.
    • Thank you for choosing EchoPark Nashville!

      by Susan Toups on 06/13/2023


  • Shane did great at EchoPark Nashville

    5 out of 5 starsby mc_holman on 01/03/2023

    Shane was as you would want a car salesman to be. He worked at the process thoroughly and either met or exceeded my expectations during the process.
    • Thank you for this great review!

      by Susan Toups on 01/06/2023


  • Haggle

    3 out of 5 starsby Why me 2 on 07/25/2022

    I really appreciate the car, but after having to sign my paperwork twice was uncalled for. When you sign a agreement that should be it. Then my down payment went from $100 to $2500. With them mailing my $100 back later. Never again!
    • Thank you

      by Susan Toups on 11/07/2022


  • A+ experience

    5 out of 5 starsby SDawneB on 03/02/2022

    From my salesman, Antonio Campbell, to my finance specialist, Brandi Bryant, everything was smooth and easy and professional!! They did all the work for me and I LOVE MY NEW CAR!!!
    • Sdawneb, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Nashville!

      by Susan Toups on 03/05/2022


  • Car Sales

    5 out of 5 starsby Z Smith on 10/07/2021

    Very smooth process. All questions and concerns handled. Marshall helped me a lot.
    • Thank you so much for taking time to share your positive experience with us!

      by Anthony Hester on 10/09/2021


  • Greg was the man!

    5 out of 5 starsby Oscar f on 09/15/2021

    He went above and beyond to satisfy us and ensure we are happy. He was transparent with everything and made the whole experience amazing and stress free
    • Oscar, thank you so much for taking the time to share your positive experience with us!

      by Anthony Hester on 09/17/2021

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