Chevrolet Buick GMC of Murfreesboro
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Customer Reviews of Chevrolet Buick GMC of Murfreesboro
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The following reviews are more than two years old. They are not included in the overall rating.
26 sales reviews
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Great sales
by JuanCarlos on 03/03/2020Tony was great in supporting me in the buying process especially this being an out of state purchase. I knew what I needed and when negotiated requested what I could pay for and he was able to meet it with no hassle. Great experiencePurchase of 2020 Chevy Silverado 3500HD
by M Eddings on 02/20/2020I would highly recommend this Chevrolet Buick GMC of Murfreesboro. This is the third vehicle I have purchased from this dealership since 2014 and have been very satisfied in every vehicle I purchased. I highly recommend you see Tony (Big… Tony) Manthey if you are looking at making a vehicle purchase.Thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Have a great day!
Great buying experience
by Rbarcroft on 12/21/2019Love our new 2020 Tahoe! Worked with Big Tony and Stuart Ogg. They were great! They answered all our questions, walked us through all the great features, and made sure we got the perfect vehicle! Highly recommend the dealership and… these sales agents!Best car buying experience
by Clmoore0102 on 12/23/2019Curious staff, fair pricing, straight forward approach. Couldn’t ask for much more.Hello, thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!
Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!
Customer Service
by Jessica Dicus on 11/26/2019updated 12/04/2019Big Tony and Mark made by buying experience so great. They were very helpful and made the process easy. I will be returning to purchase any of my future vehicles.Hi there Jessica, thank you for your great comments about our team! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!
Best dealer***
by Lisa on 08/10/2019I recommend giving this dealer a try. This was the easiest I’ve ever purchased a car. Big Tony is the salesman to ask for. I will be purchasing all my vehicles from here in the future.Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!
Horrible buying experience
by Chris on 04/04/2019Bought a used truck from them over the weekend. They have a good selection of new and used cars, our sales person was a decent guy, BUT the floor manager Daniel was awful. If they did not have the exact truck I was looking for I would have… flipped him off and walked. He has the most "used car salesman" attitude I have ever interacted with. He refused to get the keys to another car for my wife to look at since it was out of our price range, although she said that she just wanted to sit inside to see if that make/model is what she would be looking for. And that is after I had to direct him to her twice, it is 2019 and he treated a female like car salesmen did 30 years ago. When I started to negotiate on a used truck with a $34,533 price tag, he said they could only come down to $34,500. $33, that's right, $33 off, or 0.1% off asking price. How insulting could this manager get, and his rational did not apply to the truck I was purchasing ie: "well almost all the used cars have brand new tires and that is why we cannot come down in price" The truck did not have new tires. After walking away they came down more. I did still purchase the truck once again, because it was exactly what I was looking for. But I cannot recommend this dealer to anyone due to Floor Manager Daniel and how they treated my wife. They sucked the joy out of my new truck, what an awful experience. Update: sales people told me that my sales price was complete out the door, no other fees (sale price, tax, title, tags). But then since I do not live in the same county as the dealership I have to pay $60 for tags. Not a lot of money, but just one more thing that adds to the negative review, they lied.not impressed
by unimpressed on 12/24/2018the staff is not very knowledgeable about options on truck, getting missing parts or even registering the truck in my countyExcellent Customer Service
by lisa38tn on 11/28/2017Tony Manthey went above and beyond to make sure I felt confident with the purchase. His knowledge, patience and attention to detail made the experience smooth and easy! From the test drive all the way to the financing. I felt confident… and I am very pleased with the vehicle and the sales staff and attention to customer service.wise choice
by chillywilly19 on 09/07/2017I dealt with a gentleman named Tony Manthey at this dealership he was magnificent he gave me the knowledge and the confidence to make an informed decision that I felt very good aboutJenefers Camaro
by Jeneferwarrick on 04/12/2017updated 04/24/2017The friendly people.... Butch Bugg and Tim Marcum will be telling everyone about team Chevrolet. Also happy with everything they answered all my questions.2017 Z51 Stingray
by prowland1 on 04/14/2017updated 04/24/2017Michelle is awesome. She is genuine and cares about her clients. She earned my business. Love the Vette. Started with a used Mercedes and moved to the new Vette.Love Chevy of Murfreesboro!
by Mom_of_three on 03/26/2017I was looking into getting a larger vehicle for our family and Steve at Chevy Buick Gmc of Murfreesboro was amazing! I cannot say enough good things about this dealership and their no pressure sales. I was impressed with the ease of… business and will definitely be buying my next car from them as well! Thanks so much!Great Service
by BoroMotorist on 03/08/2017My 87 year old mother thought she needed her Buick transmission serviced. Turns out 3 places told us she needed a new transmission. We took the car to the dealer service and they concurred. Steve Kress is our sales guy and he honestly… bent over backwards to explain everything, sometimes repeatedly. He helped my mother find a car she could afford and that she would be happy with. He walked my mother through the entire process at HER pace. When I was ready to pull my hair out Steve had the patience of Job. Now she is thrilled with her "new" 2013 Malibu. The entire sales team deserves kudos for making things as smooth and simple for us as possible. Thanks for great service!Terrible customer service
by usereks1187 on 02/25/2017I don't even know where to start with how bad this dealer is. First sales experience was horrible, was there for four hours and during that time my salesmen was showing cars to other people. Bubba the used car manager never seemed… interested in selling the car. Since they had the exact model vehicle I was looking for I bought it. It was sold to me as a GM certified used vehicle, by the time I drove it back to my home city it was already having issues. Was able to get them to pay for this repair. During this time I was still trying to get the info about my warranty which of course gm had no record of. Have been trying to work with bubba, and Carol neither of which will return phone calls at this point. I would never recommend or buy from this dealer again they just flat out lied to me about my warranty and just don't care about their customers! Beware of this dealership.Thanks Big Tony
by Saralyn on 12/24/2016Great experience and a great deal that included a lifetime powertrain warranty. They were all pleasant and accommodating. Nice customer area with refreshments.Very simple business deals
by Gooddealsman on 07/08/2015I bought a new car with no pressure or interruptions from the salesman. This experience is what every person should have when buying a car. The salesman was very knowledgeable and could answer every question I had quickly. Murfreesboro… chevrolet will be the only dealership I will deal with from now on.Excellent experience
by SRMean on 04/22/2015Worked with Justin on the purchase of my new Sierra. It's our first truck and we love it. (Everyone should own a truck at some point in their life). The whole purchasing experience was outstanding. Justin was focused on getting me what I… wanted regardless of the request. Do your research and understand what your limits are. I believe my sales team understood this and respected my business. They hold true to "earning" your business. Good job!Phil Tilley was pure class
by Tnvolfan4life on 02/05/2015Me and my wife bought a 2015 Malibu from phil Tilley. From the get go Phil was so polite and patient with the whole experience. He was very knowledgable and extremely courteous. I will buy my next vehicle from him and send him a lot of… business. true class and my wife felt very comfortable through out the whole experience.Wonderful Purchase experience
by wademarilyn on 12/02/2014Recently purchased our new '15 Malibu from this dealer. Very smooth experience and we are totally happy with our purchase. They found the exact car we wanted and had it on lot within hours. BOBBY BATES was a wonderful salesman and would… highly recommend him. I know we will be buying in future from him.Always happy!
by Gullett1 on 07/09/2014This is my second purchase, and I very happy. I only deal with Bobby B. I literally called him out of the blue and told him what I was looking for and within 3 hours I was driving away in my brand new Caddy. No matter what time Bobby will… answer his phone or a text, that means a lot! I have a Cadillac dealer in my hometown but will continue to drive the extra miles to get the excellent service that I have from this dealership!!
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About our dealership
Hi, thank you for your positive review. We're glad to hear that you found our team here at Chevrolet Buick GMC of Murfreesboro so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Lydia Gonzalez on 03/07/2020