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Customer Reviews of AutoNation Nissan Memphis

Review type:

Overall sales rating

5.0
5 out of 5 stars

(7 reviews)

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7 sales reviews
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  • Great Experience

    5 out of 5 starsby steck09 on 03/29/2024

    Steve O did an amazing job finding me the right car and great price. I really appreciate all his efforts.
    • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Sandy Karon on 04/02/2024


  • Survey

    5 out of 5 starsby DeShon W. on 02/07/2024

    He was very good, showed he cared about the customer, very knowledgeable of the vehicle.
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gary Moore on 02/10/2024


  • AutoNation Nissan Memphis

    5 out of 5 starsby Lisa Carol on 10/24/2023

    A+ Experience in buying a new Nissan Pathfinder from this dealership. Our sales associate, Reginald Norfleet, was extremely helpful and friendly during our visit while shopping for a vehicle and buying the new vehicle. He did a thorough review and demonstrated all of the controls and settings on the vehicle. He helped us set up our phone connection and seat settings before we left the dealership. We are very grateful to Ed Lewis, Reginald Norfleet, and the staff of AutoNation Nissan Memphis for providing great service and a fantastic buying experience!!
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 10/26/2023


  • Great Customer Service

    5 out of 5 starsby SandraP on 10/21/2023

    My sales consultant Derion was great. Very knowledgeable and very helpful.
    • Hi Sandra, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Memphis. If you ever need help, just give us a call. Happy motoring!

      by Destiny Jarvis on 10/25/2023


  • Great experience

    5 out of 5 starsby LInda H on 10/13/2023

    I had a great experience with Autonation Nissan Memphis. The sales rep showed me cars I was interested in. He did a great job of allowing me to look without pressure. I left and he let me know when the car I was interested in decreased in price. When I was ready to buy, the whole staff worked quickly and efficiently to get the paperwork finished and me out the door in my new car.
    • Hi Linda, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 10/18/2023


  • Simple and easy

    5 out of 5 starsby SHAUN on 08/09/2023

    From the moment I walked into the dealership, everyone was very nice and helpful. I worked with Mr. Reggie and it was a breeze. Mr. Reggie made me comfortable during my process and was able to answer all of my questions during the process. Jeremiah was such a sweetheart and certainly a comedian. He also made me feel at ease during the process. Mitch worked with me and got me the best possible deal on my trade in and the general manager was also exceptional. He walked around and interacted with customers throughout the dealership and there was another gentleman entertaining small children as their parents went through possibly a buying process.
    • Hi Shaun, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

      by Savy Robinson on 08/11/2023


  • Satisfied Buyer

    5 out of 5 starsby Nissan Owner on 08/06/2023

    Enjoyed working with salesman Young Lee & manager Ed Lewis. Both were flexible and made the process a good experience. Love my new Nissan!
    • Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 08/09/2023

The following reviews are more than two years old. They are not included in the overall rating.
68 sales reviews

  • My Pathfinder journey..

    5 out of 5 starsby Richard on 06/29/2023

    After a 5+ hour saga we were able to make a deal that we could live with. We purchased the "Rock Creek" Pathfinder which was a little bit more of a truck than we started out after. But now after driving it we find that it is the best auto we have ever owned. Granted we have only been in it a week but so far it has performed better than we expected. I have owned many other Nissan cars and trucks over the years and this one I hope will give me the value that the others have. Thank you Phobe and happy Birthday!!!
    • Hi Richard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 07/03/2023


  • Steve is the best!

    5 out of 5 starsby HappyOwner on 06/16/2023

    More than a salesman Steve is a make sure the customer is satisfied man.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 06/22/2023


  • customer

    5 out of 5 starsby Leonard on 05/06/2023

    The salesman was excellent. He was vey helpful. Very good mannerisms. I felt that he was very honest in all aspects of the sale.
    • Hello Leonard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 05/10/2023


  • Customer Experience

    5 out of 5 starsby Dia Noreen on 04/24/2023

    Me and my husband would like to thank our sales consultant. Very much accommodating and professional. Thank you AutoNation for a nice experience in getting our first car.
    • Hi Dia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nora Sutter on 04/27/2023


  • A lot of work

    3 out of 5 starsby tbenton on 02/07/2023

    The process for getting a car under bankruptcy is hard. I think everybody should know what is needed and required from the person getting the car to the dealership. Once everything was straightened out. Then I got my car. I was pleased. A lot of people don’t know the letter you get from bankruptcy court. The bank that finance your car wants the letter to be dated within 30 days of getting your car.
    • Hi Tbenton, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1318 -- we hope to hear from you soon.

      by Naomi Stone on 02/10/2023


  • SALES

    5 out of 5 starsby MEMPHIS MIM on 02/01/2023

    This is the third car I have bought from this dealership and they work very hard to get me what I want. They are very pleasant to work with.
    • Hello Memphis, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Piper Yost on 02/03/2023


  • Young Lee Autonation Nissan

    5 out of 5 starsby Ziad Ibrahim on 12/26/2022

    Young was very helpful and professional and answered all our questions
    • Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Kevin Smith on 12/28/2022

  • Mid-South AutoNation review

    5 out of 5 starsby James B on 08/10/2022

    Edwin Lewis, GM at AutoNation Nissan in Memphis took a special interest in assisting my wife at the tea/ coffee machine, as she was using a cane. We felt at ease with our sales agent considering he recently had a stroke. It is the person behind the face that makes up a quality team. My wife and I felt that team spirit, that family like togetherness. Thank you
    • Hi James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Ash Scott on 08/19/2022

  • EASIEST PURCHASE EVER

    5 out of 5 starsby NICK on 09/29/2021

    Everybody was really professional and attended to every detail. Easiest and most pleasant experience i have ever had buying a vehicle.
    • Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Serenity Gibson on 10/03/2021

  • Car purchase

    5 out of 5 starsby LJames7787 on 01/23/2019
    updated 01/29/2019

    The entire made the process as easy as possible and worked with me to make the deal happen.
    • Ljames7787, we are glad we could help! We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

      by autonation on 02/08/2019

  • Patience paid off!

    5 out of 5 starsby Mrs E B on 01/08/2019

    All I wanted for 2018 was a new car! Got it! ... a 2014 Infiniti QX 80. Thanks, Mr. Simmons, Steve O and Curtis (Used Car guy) for all of your help and patience with shipping the car here from Florida. It took longer than I wanted, but it was well worth the wait.
    • Thanks so much for the warm recommendation of the team here at AutoNation Nissan Memphis. We truly appreciate your business, if you ever need help, just give us a call. Happy motoring!

      by autonation on 01/25/2019

  • 5 stars

    5 out of 5 starsby Mynissan on 01/07/2019

    This is the third car I have purchased from this dealer and I have always been happy with the service. They work very hard to make it all work for you I am so impressed with the service. From sales to Josh who handles the paper work
    • Mynissan, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

      by autonation on 01/25/2019

  • Nissan Experience

    4 out of 5 starsby MemphisMIke on 12/29/2018

    Good experience. Not a lot of negotiating on price.
  • Excellent Service

    5 out of 5 starsby TammyMartin on 04/14/2018

    Everyone was very helpful and worked with us through every step of the process.
Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi