Customer Reviews of AutoNation Honda 385
Review type:
Used Car Purchase
by SY on 05/10/2024Josh Dorsey was attentive to all details in my purchase of a used vehicle. His personability is a reflection of the entire staff who treated me like a member of their family. Highly recommend this dealership for new or used vehicle… acquisition.Extremely Happy Customer!
by Serena Bond on 10/05/2023Well I seldom take time to write a review, like once every five years! In this case I thought I would be completely amiss if I did not- out of appreciation write a glowing review of my experience at Honda Hacks Cross! I called about a… vehicle that I found online and set an appointment to come in. Originally I spoke with the car sales manager LAURIE- (an Aussie)- Who was a great communicator and very fun to talk to. He then connected me with a salesman name Tim who sounds like he’s 30 on the phone but when you meet him he has white hair…lol i’m telling you these guys are over the top, they’re easy to work with they’re entertaining, they’re fun, they’re straightforward and highly professional! I saw the car, I drove the car and I bought the car! The process was streamlined, quick and easy! I had bought an atlas Volkswagen that was too big for me to drive and got back into a Honda Odyssey which is perfect for me- they gave me a great price for my Volkswagen so I also sold them that car which was another very easy process! These guys are trustworthy highly efficient and super fun to work with- I give Honda at hacks cross a five out of five stars and if I could give them 10 - I would! If you want to enjoy your car buying experience Tim has access to all the AutoNation car lots and he can look online and find any car you looking for and I promise you will enjoy working with him he is the nicest fellow! Sincerely, One Very happy lady!Hi Serena, thank you so much for your positive comments about AutoNation Honda 385! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Thank you Piper, you will! I’m excited about all the changes to the new 2025 Honda Odessy and Tim promised to call me when they’re available! Wahoo ready for round two!
Great buying experience
by Jeff B on 07/31/2023Our salesman, Joe Warner, made the whole buying experience pleasant. He is very knowledgeable and not pushy. I highly recommend Joe Warner.Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Pilot Needed
by Bruce Levi on 07/19/2023Tim Dacus was very helpful in making sure I was able to find a used Honda Pilot in my price range. The dealership made sure it was in the best condition as possible as I was looking for an older model. This is my fifth new or used Honda… bought from Dealership that Phil Hathcock is at. Thank you so much.We are pleased to hear you had such a positive experience with us, Bruce! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
The Best Car Buying Experience
by Jarvis Cook on 11/18/2022I must say that this was the best car buying experience I’ve ever experienced. I was very nervous and scared because the past experiences was not so good with other dealers. My Salesman Joshua Lee was my salesman and he was phenomenal. He… made the process smooth and comfortable for me. He communicated from start to finish. I was blown away how fast the entire process was. I am very pleased and satisfied.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Loved it!
by Kristen B on 11/02/2022I had the easiest car buying experience at autonation 385! Thank you Atrienne!Hi Kristen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
What a Great Experience
by Mike on 10/06/2022They made buying my new 2023 HRV easy and seamless. My salesman Antione was very helpful and friendly. He answered all of my questions, gave me a detailed explaination of all the cars features.Hi Mike, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
best yet!
by maggie on 08/24/2022Best experience ever! I thought the last dealership was good, but these folks were on it! They understood what we wanted, and made it happen! Thanks Auto Nation Honda!Hi, we are pleased to hear you had such a positive experience with us, Maggie! If you ever need help, just give us a call. Happy motoring!
Excellent dealership
by Candy on 03/04/2022Perfect experience at this dealership! They are not pushy & the facility is so clean & comfortable! I loved my salesman, Ryne, and all the staff! I highly recommend this dealership for all the ladies wanting a stress free car buying… experience!Hi Candy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.
Great service
by Pbtripp on 10/07/2019Everyone was very helpful and full of information.Hello, it means so much to us that you chose our dealership! If you ever need more help, just give us a call. Happy motoring!
Forced to buy the car/Worse experience of my life
by Loretta on 09/27/2019I feel I was forced in purchasing my car from Autonation Honda. It was all about making a sale and not treating me with respect and thinking about me the customer. It was a bad experience dealing w the salesman all the way to the finance… manger. The General manger never took/answer any of my calls. I will never go to that dealership again or recommend to family or friends.Loretta, we are deeply disappointed by your experience at AutoNation Honda 385. If you'd be willing though, our Management would love to talk with you and rectify these issues. You can contact them at (877) 412-3949 -- we hope to hear from you soon.
Incredible car buying experience!
by ArtmomD on 09/08/2019The team at AutoNation385 was very attentive and helped me get into my dream car at a payment that I can afford! I have been a service customer for 15 years and the Service team is always very professional and knowledgeable!Hi there, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time!
Best car buying experenice!!!
by Danfamilyman on 07/02/2019This is by far the best car buying experience that I have ever had. Just happened to find the car I was looking online. Saw it was at this dealership. I sent an email asking about the car. They respond within a couple of minutes. Did all… the negotiating via email. When I went into the dealership they picked right up where we left off in the emails. Went for a test drive, got the money part done and i was out of there. While getting all this done, I had my 3 kids with me, this dealership had a playroom for the kids and when my two year old started to get bored a nice gentleman brought him a balloon to play with. When I left with my new car it was cleaned inside and out. All of the stickers and plastic was taken off. Anything worth keeping like the window sticker and such was put with the owners book, nice and neat. I couldn't ask for a better experience.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Purchased a 2019 Honda Pilot
by rew2dew on 06/07/2019Alicia in Internet sales was very nice, she was knowledgeable and aimed to please her customer.Congratulations on your new vehicle! We're happy to hear Alicia was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Honda 385
Friendly dealership
by RHS on 04/12/2019My first time to this dealer and my first purchase of a Honda. Noah was my sales person, assisted by his manager, and the person who handled all the paperwork. I was impressed as to how friendly and relaxed the people, the process of… purchasing, and everyone I came into contact was. I purchased a 2018 Honda Clarity plug in hybrid Touring. Based on Honda's reputation, I moved from another hybrid brand and it proved to be the right choice. This Honda vehicle not only looked great outside, but interior as well. The battery milage is fantastic and the car put the fun back in driving. In two weeks of driving, we have not used a drop of gas driving around town. I will be returning in the future to this dealership.Fast, easy, all needs met
by tgsmith50 on 01/15/2019The right used car (2011 Toyota Camry) the right price and purchase process easy. Second experience in six months and both were easy. Ask for Anthony Price. Just one issue. Took a while to get documents needed for tag. Resulted in penalty,… but not too much money.We appreciate your response! If you ever need any help, please give us a call!
Great team
by Chin family on 01/08/2019Everyone was super friendly and welcoming. The staff is wonderful and we enjoyed our buying experience there.Antoine Price the Sales Representative was excellent!
by Barryro on 12/29/2018The sales representative makes all the difference when buying a car! We had driven the Insight with another sales representative before Mr. Price and had just test drove another make at a different dealership but decided to test drive the… Honda Insight one more time before buying a Prius. We have three Hondas and have been pleased with all of them but wanted a Hybrid! Mr. Price was knowledgeable about the Insight and answered all of our concerns!!!! This was the first time we had met Mr. Price and we are grateful we did, otherwise we would be driving a Prius.Great experience!
by Happy Day on 11/20/2018updated 11/30/2018Our experience was great from the moment we stepped into the showroom. Our salesman was friendly and helpful. Our transaction went very smoothly. We would definitely recommend this dealership!My 2018 Honda Civic
by Thomas M. on 11/13/2018Outstanding. Noah Navarro was fabulous.Honda EX-L w/Navigation
by palord100 on 09/03/2018Dealt with internet salesman and was mostly pleased with his efforts finding a vehicle that was what I was looking for. I purchased a 2018 Accord EX-L w/Nav. and so far am very pleased with it. Only con was the poor quality of the manual… which does not have enough detail explaining some of the set-up functions Standard equipment it great!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by Nora Sutter on 05/15/2024