Harper Audi
Customer Reviews of Harper Audi
Review type:
Great Team
Very pleased with Audi service
by Jonathan on 07/18/2025I was very pleased with the Audi service department and have found them very professional and courteous. They seem to go above and beyond to be of assistance.Jonathan, it is terrific to hear that you relied on our team to take great care of you and your car. Thank you for giving Audi Knoxville your business!
Unmatched service excellence!
by Ray C on 06/12/2025Service team is unparalleled in their commitment to excellence, efficiency, and superior customer service. They are very friendly, knowledgeable, and oriented to make your experience the best ever. Highly recommend!!Ray, thank you for the high praise! We're delighted to hear that our service team at Audi Knoxville made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!
William in the service dept. was excellent
by Christianna ward on 05/20/2025With my experience with the service department, I was impressed that I dropped my car off, met with William, then my loaner was right there when I finished with William. Whole process took about 15 minutesChristianna, we're delighted to hear that William and the Audi Knoxville service team made your visit quick and efficient. Thanks for sharing your experience!
Great Team
by Happy Buyer on 03/18/2025They are friendly, efficient, helpful, NOT pushy at all!! Had a great experience buying an amazing car!Thank you for sharing your positive experience with us at Audi Knoxville! We're delighted to hear that our team provided friendly and efficient service without any pressure. Enjoy your amazing new car!
Great experience.
by Mark on 01/29/2025updated 02/05/2025Great selection, very good customer service and appreciation.Thanks a bunch, from the Audi Knoxville Team, Mark!
Harping about Harper Audi
by Nancy Elizabeth on 01/09/2025Landon welcomed me in, explained the service to be provided, and showed me to the very comfortable waiting area, which had all the comforts of home. In a very short while, Landon alerted me that my vehicle was serviced and ready to go. I… highly recommend Harper Audi and Landon for all your service needs.Nancy, we're delighted to hear that Landon made your visit comfortable and efficient at Audi Knoxville. Thank you for recommending us! Safe travels until we see you next time!
2024 S5
by Dan on 12/22/2024Tyrell went the extra mile and located a 2024 with the options I wanted. Whole Harper team was a pleasure to work with.Dan, we're delighted to hear that Tyrell and the Audi Knoxville team provided you with such a positive experience. Enjoy your new 2024 model!
Quick service
by Bob Scholtens on 11/19/2024Longtime favorite.Bob, we appreciate the stellar review here at Audi Knoxville!
First Class Service and Attention to my Concerns
by Rob on 10/16/2024The Service Manager, technicians and staff make it their priority to make my satisfaction their number, both in accomplishments and complete satisfaction.Rob, we're delighted to hear that our team at Audi Knoxville made your satisfaction their top priority. Thank you for sharing this wonderful feedback!
Excellent Experience!
by Lee F on 10/02/2024updated 10/09/2024The Harper Audi team is so accommodating, polite, and super helpful. They work very hard to make sure you’re taken care of, and comfortable. I chose to wait while my car was serviced, and the waiting area had all the amenities I needed to… be able to work from my laptop—AND were all kinds of beverages and snacks to make it enjoyable!Lee, we're delighted to hear that the Audi Knoxville team made your service visit comfortable and enjoyable. Thank you for sharing your experience with us!
Audi Outstanding Service
by Zack Davidson on 09/21/2024Audi Service Dept Provides Outstanding serviceZack, it means so much to us to see your review! Thanks from the team at Audi Knoxville.
Cost more than expected
by John Doe on 09/01/2024The service was quoted at 2 hours and I was there for 3; waiting and no loaner offered because I was asked to wait. The car actually received a courtesy wash/vacuum this visit. The passenger mirror had been turned in probably for the wash… and I discovered it after I got out on the road. Audi valve stem cap on new tires was put on too tight and broken, hanging by a thread. New tires and low tire warning light came on during the drive home. Service doesn’t seem to matter much anymore; not my best visit on this trip but better than the last one.Rachel H is the best.
by Scott J on 08/01/2024Rachel H matched the right car to my personal needs. She is what customer service is all about! I love my car.Scott, we're delighted to hear that Rachel provided excellent service and matched you with the perfect car at Audi Knoxville. Enjoy your new ride!
Another seamless purchase
by R and B on 07/04/2024James, Tyler, Tim, and Shaun made our recent purchase a pleasant experience. We also appreciated Landon's effort when we brought our existing vehicle in for service.Thank you for sharing your positive experience with James, Tyler, Tim, Shaun, and Landon at Audi Knoxville! We're glad to hear that both your purchase and service visits were pleasant. Enjoy the new ride!
Great service
by Wes O on 05/22/2024Prompt check in. Knowledgeable and courteous staff. Car was in immaculate condition when picked up. Long time customer and have never been disappointed.We're delighted to know that you've consistently had great experiences with us at Audi Knoxville. Our team is always here to provide top-notch service and ensure your car stays in the best condition possible. Thanks for being a loyal customer, Wes!
Great Dealership
by Dr James Gorney on 05/19/2024Outstanding service, friendly, on-time, and always a loaner carThank you for your confidence in Audi Knoxville, and for your business. We are grateful to have you as a customer, James!
The best car shopping visit
by Robert on 04/24/2024It was a pleasant experience to work with James, the sales representative; Shaun, the technology support; and Cliff, the finance specialist.Robert, we're delighted to know that James, Shaun, and Cliff made your experience at Audi Knoxville a pleasant one. Thanks for sharing this with us! Enjoy your new ride!
Q8 debate
by John Lucero on 04/06/2024Employees are professional, courteous, and knowledgeable.We are honored to receive your support, John. Thank you! - Audi Knoxville Team
Fast and convenient
by Greg on 03/06/2024Routine service done quickly and correctly; what more could you ask?We really appreciate your feedback, Greg! Thank you for choosing Audi Knoxville.
Justin at Harper Audi
by Sam on 02/01/2024Bought a 2024 Audi Q5 from Justin at Knoxville Harper Audi. Best car purchasing experience in the past 30-years. Justin made the process very easy, gave us an amazing price, and top dollar for our trade. Fantastic experience from start to… finish.Sam, we're delighted to know Justin and our team at Audi Knoxville provided you with the best car purchasing experience. We hope you enjoy every mile in your new 2024 Audi Q5!
Hanks SQ5
by Hank on 10/23/2023Very professional in all aspectsHello, Hank! Thanks for leaving Audi Knoxville this positive review! Our team works hard to deliver professional service in all aspects - We appreciate you for highlighting that!
Thank you for sharing your positive experience with us at Audi Knoxville! We're delighted to hear that our team provided friendly and efficient service without any pressure. Enjoy your amazing new car!
by Audi Knoxville on 03/19/2025