Mountain View Ford Lincoln
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Customer Reviews of Mountain View Ford Lincoln
Review type:
Excellent Service
by P. Jones on 05/29/2024
We were desperately looking for a car for my daughter since a tree fell on hers from a storm. Our salesman, Lawton Willingham, took the time to show us several cars and answered all of our questions. He understood what we were looking for… and found her the perfect car.
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The following reviews are more than two years old. They are not included in the overall rating.
133 reviews
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Mtn. View Ford
by jwallace1367 on 01/14/2016We feel that Zack Carter made it possiable for us to purchase the SUV. He was there with us thru all the proceedures. His follow-up on the purchase has been excellent. Also Shelby Stamps was very helpful. This makes my third purchase from… Mtn. View Ford.A plus Service
by Bellboy5707 on 01/05/2016updated 01/14/2016I have been very pleased with the service at this dealership. It is closer to my job than the other Ford dealership, and overall, he staff is more professional and the shuttle service is quick. I am able to drop my car and be at work… within 15 minutes from the time that I pull into the dealership. Absolutely incredible!Car Buying as it should be
by Taskmaster1930 on 01/13/2016Everything seemed to fall into place during our visit to your dealership. This was due for the most part to Chris's efforts to show the truck and provide information regarding it's features and operation. His coordination in making things… happen when we did make a decision allowed us to spend very little time in the showroom, and more time enjoying our new truck. Thanks again Chris, Steve & Martha DenmonAnother great car!
by CTahe123 on 01/12/2016We always use Zach for our new cars. He is no nonsense, no pressure, and respects what we want. He gives great advice to keep us from making hasty mistakes, and overall takes great care of us. We have bought two cars from him, and will keep… coming back.Good service
by McLin100 on 12/22/2015updated 01/12/2016Brought in for routine maintenance. Ford Explorer 2011 XLT 4wd The last service that I had was great which all have been great for the most part. I brought my vehicle in prior to this service to have a recall taken care of and also… to have the back up camera looked at and also the rattling noise that was being made at my rear passenger side window. The recall was taken care of and also the window was fixed so no more rattle after leaving the dealership. I was told that the camera was looked at and diagnosed. The service rep said a new camera assembly will need to be ordered and replaced the existing one. After that I could not get in touch with the service rep and finally was able to talk to the Service manager and he was able to give me more info. The rattle noise has returned to the rear window. So I will have to bring it back in to be fixed as well as the camera.Great Service
by karlbrown024 on 01/11/2016Mr.Rector was a excellent salesman at Mtn. View Ford Great place found a new car and willing to work with my budgetGreat experience
by Deer2016 on 01/11/2016F250 Gas, Great service and did not take long at all to make the deal. Staff was very nice and easy to work with. Josh Newman did a great job and did not pressure us. That is what I liked mostly about the dealership.Great business!
by cebrandon on 01/06/2016It was very comfortable environment. Everyone was nice and helpful also very welcoming. Overall very satisfied!Good Service
by Doglover72025 on 01/06/2016The service was quick and flawless. I got the works. The staff was very nice. My vehicle just turned 8000 miles. The only issue I have it the alignment of the front bumper. The front bumper hangs down on the right front. I brought it in to… be looked at on the first oil change (3000 miles) and the service guy seemed to fix it. However, it still looks lower on the right side and needs to be adjusted. I have seen other 2014 models and I do not see this problem on theirs. It is very noticeable and unsightly. I would like it looked at again a fixed properly. No other complaints.My New Ford Focus
by Betty1954 on 01/05/2016I met with Jared Opperman on December 21,2015. Very Helpful young man. Very polite,friendly and helpful. Worked very hard to get me into the beautiful black Ford Focus 2015. I love my new car and certanily will recommend anyone I know… that is looking for a car to come to Mtn View Ford. My last car was pursched from Marshall Mize and I will Never be a repeat customer there. Mtn View Ford took care of me from the minute I walked in the door until I left with my New Car that I love. Thanks Betty EllisGreat sales service - no pressure
by 4x4Truck on 01/05/2016Josh Newman helped us with the purchase of a 2015 F150 4x4. Very pleasant to work with and answered all our questions - with no pressure! Pricing was very fair.Great Experience!
by JimJowers on 01/05/2016I have been looking for a truck for about 3 months. Pricing at my local dealers decided to look on Auto Trader and found a couple of comparable offers. After talking to the staff at Mountain View (Corey and Chad). I knew this was the place… I was going to do business. It was a very easy transaction. I live almost eight hours from the dealership. After we agreed on the deal, Corey meet me in Atlanta to save on my travel time. Thanks for the great experience.VERY HAPPY
by tony1016 on 12/31/2015Everyone was very helpful and did everything they said. If I ever buy another vehicle it will be at Mountain View.the works
by rayzcar on 12/25/2015Your staff was very professional.and answer all my questions.I arrived at the appointed time and was taken right inBest car buying experience we have ever had.
by MyEscape9899 on 12/28/2015We purchased a red 2016 Ford Escape from Ron Elliott. We love it. Ron was very nice and helpful. If we had a question he always had the answer or would find out the answer immediately. The manager was very nice too as well as the man who… handled the financing for us. It was by far the best car buying experience we have ever had and I have already recommended Mtn. View Ford and Ron to my daughter when she decides to purchase her Ford Fiesta in the near future. Ron is the nicest car salesman we have ever worked with. He was very helpful without being pushy and he has a great personality. When we Got home with our new Escape, my husband and I talked about how great the experience was, and there was no stress. Ron is definitely an asset to your company.Awesome experience once again!
by JenniferC9769 on 12/18/2015Another great experience! Rodney Grimes sold me a 2016 ford escape! He was kind, efficient, and knowledgeable, without being pushy what so ever. Which is why I came back to mountain view ford. Great deal, great experience, would definitely… recommend! I could not be more pleased with my experience (or price of my car!!). 0 percent interest,and walked out with a brand new suv, cheaper than I could have purchased used. Thanks guys!Great services
by Fltucker on 12/09/2015Very professional and hassle free. John met all our expectations and we were able to walk out with a car and feel good about the deal.Grate service all the two time I been there.
by Salgiburi on 11/26/2015updated 12/07/2015All employee they all was helpful especially the service department I'm so please from what they did thank you and keep good job.Good service; helpful assistance
by Gcalvin on 12/05/2015I appreciated that you took my Escape as soon as I drove in; no waiting. It was a big help that you offered a rental car for the day at no charge.Fair and Balanced Service Department
by Steve1235680 on 12/02/2015I have been using Mountain View Ford for all my vehicle services for the last two years. Mountain View has always been upfront, honest and fair in their service support. Each time, the technicians have explained the requirements and… worked with my schedule to support the vehicle maintenance. In addition, the service technicians and mechanics have worked to address real maintenance issues and service requirements in order to support my budget. They do not try to tack on extras or sell me additional services that are unnecessary. Recently, I moved to Mississippi due to my job, but I still bring my vehicle to Mtn View Ford due to all of the aforementioned qualities.Great Dealership that listens to your needs
by snowysommer on 12/01/2015We purchased a 2015 Ford Focus Hatchback SE. Our search started on the internet with Tiffany, who was very helpful. We arranged to come in, being very budget minded looking to find a plain jane car that fit our budget. After a few… minutes talking with our sales rep, Zachary Carter, he listened to our needs and our must haves (an automatic and a hatchback) an found a car for us to test drive that would fit our budget needs. To our surprise, it was not a "plain jane" car, it was loaded with a back up camera and a moon roof along with our "must haves". My wife would not believe it was in our budget range until we talked to the finance department. They would have meet our budget exactly, but showed us several options, a little higher monthly, but in the long run a much better deal. We could not be more pleased with the entire experience, from start to finish!
About our dealership
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
by Joseph Lee on 05/31/2024