Customer Reviews of Hudson Nissan of North Charleston
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Great friendly customer service
by Tanika on 05/24/2019updated 05/30/2019I had a really great experience with Hudson Nissan. My salesman was Brandon Williams. He was very patient with my husband and I. We had our two little girls with us when we purchased our vehicle. We were only supposed to look at a few… vehicles that evening, but we ended up with a 2017 Pathfinder that night. Everything went very smooth, the service was great, and the staff went above and beyond to make sure that our girls were taken care of as well! Thank you again for the amazing customer service Brandon!Great place to buy a vehicle!
by KG on 02/07/2019We recently purchased a Nissan Titan Truck from Ron at Hudson Nissan. This is our 4th vehicle purchase from Ron. No matter where we have been in life he has always been able to put us in a great vehicle for a fair price. No pressure, no… hassles, just great customer service and the willingness to spend time with us to determine what we need. So it was a no-brainer to head straight to Hudson Nissan when we needed to buy a truck. The dealership is very clean and comfortable and is a positive reflection of the kind of vehicles they sell. Casey handled the financial part of the deal. He was very knowledgeable and made the process go smoothly. Everyone there are courteous and helpful. We will definitely be back in a few years for our next vehicle. I highly recommend Hudson Nissan!Never again sales or service
by tiswim3273 on 09/13/2018Spare yourself the heartache and headache and go anywhere else available to you. These people only want your moneyAwesome buying experience
by april1030 on 08/17/2018I had a great experience purchasing a used car from Hudson Nissan. Ron was great and explained all the of the features of the 2016 Rouge. Ron went above and beyond to make sure I was happy. Casey in the fiance department was awesome.… He made the long process of signing all the paperwork feel shorter. Everyone I encountered while I was there was friendly and professional.2018 Nissan Pathfinder
by KDBJR1982 on 08/14/2018Bought our second car from Hudson with in the last year Larry was great he help me both times and made everything we needed happen and Casey in finance is awesome also. Hudson has my business for life.2017 Nissan GT-R
by Barry_F on 08/12/2018I would like to thank Andre Middleton for a pleasurable experience at Hudson Nissan. He made the day enjoyable since I was from out of town.Of 14 dealers, they earned my business
by GDGfrontier on 03/18/2018I contacted 14 Nissan dealers in two states looking to buy a new Frontier. Larry Allen and Hudson Nissan earned my business. Thanks for a painless car buying experience!HudsonNissan
by Dcrimnz2 on 02/09/2018This is the second Altima I have purchased at Hudson Nissan with Larry Allen. He is professional, thoughtful, smart and courteous. The finance guy was great and the sales manager introduced himself to me. I felt like a VIP! Thanks Hudson… Nissan! Ill be back!Tough Customer, Great Experience
by kristen527 on 09/18/2017I had an excellent experience with Hudson Nissan from the moment I walked through the door. I'm a tough customer and went armed with my own research about the 5 different vehicles I was interested in. I've owned two Nissan Sentras, each for… 11 years, and have been very happy them - but was looking to move to a crossover SUV. I visited and did test drives with 4 different dealerships in North Charleston and Hudson Nissan won my business - they had a vehicle with the options I wanted, at the price I was looking for, and great customer service. Salesperson Mikey Lam was very knowledgeable, helpful, and courteous. He stayed in contact but was not aggressive (like some other dealerships) and he didn't pressure me at all, and neither did Mitch Monnin, the Sales Manager. I'm very pleased with my experience, and so far, with my new Nissan Rogue.2nd Great Experience
by Jsmith705 on 09/14/2017Purchased our 2nd truck from Hudson Nissan - a 2017 Titan Pro4x. Very good experience. Mikey Lam was a great help and was very knowledgeable about the Titan. Mitch Strong helped close the deal and did an excellent job. I highly recommend… Hudson Nissan.You are in Good Hands with Ron Hannon
by Pattyvarn on 08/28/2017updated 09/04/2017I drove 2.5 hours to make my car selection with Ron who was attentive, courteous and knowledgable without being pushy. I am a female car shopper who is intimidated by the car selection process. He put me at ease and they actually even… delivered the vehicle to my door. Thank you Ron and Hudson Nissan. Patty on Hilton Head IslandVery disappointing used car experience
by Wally55 on 07/03/2017Very disappointing used car experience! We saw the vehicle online and asked to stop by and see it. They brought it up from their "reconditioning " shop which was at another location. They told us they had not cleaned it yet and were… looking for 2 more tires to match the 2 existing new tires already installed. We drove the vehicle and noticed a tire pressure monitor system warning light displayed in the dash. We liked the vehicle and negotiated a price that did NOT include the new tires they were planning to install, but we did specifically say that the tire pressure problem had to be fixed along with them finishing the detailing and cleaning (inside and out). They requested that we leave a deposit with them to secure the vehicle prior to resuming the "reconditioning" process -- which we did -- expecting that the vehicle would be presented to us the next day just as clean and "prepped" as any other used vehicle on their lot.....so much for "expectations". What we got was a phone call the next day saying that the tire pressure system warning was due to an actual tire pressure sensor in the wheel that was bad and that they would only fix it if WE paid an additional $184...they said they "didn't have enough left in the car to fix anything else based on the price we negotiated"...so much for negotiated prices and verbal agreements to fix obvious faults in a car they are trying to sell! After expressing my frustration and disappointment to the salesman who called, he informed me that he understood but the "Used Car Manager" had said he was not spending any more money on that vehicle and we could take it or leave it. After more than 2 months of searching used car lots and websites, we felt we had finally found the perfect vehicle--and negotiated a great and fair price for a 10-yr old vehicle. For that reason, we opted to pay the additional expense to keep this vehicle. I informed the salesman that I expected them " make it up to me" in the detailing that was still to be done...he said he would let the "reconditioning" folks know. I was told the vehicle would be ready to pick up by lunch time...then told between 2 and 3...they kept the vehicle in their shop almost all day supposedly for that one minor issue and finally delivered it to the lot around 4! Frustration was mounting because of the unexpected "changes" and delays to our deal but I held out hope that they had used this extra time to really clean up the inside and outside....so much for trying to trust a used car dealer!! We saw the vehicle and it literally looked exactly the same as it did the day before!! Dirt, trash (...and candy!) in the seat crevices, dirt and grease on the floor trim strips, dirty carpet, and dirt/grease marks on the leather seats. Again, I expressed my growing frustration with this "deal" and demanded they clean the car to the expected standard. "Used Car Manager #2" enters the picture and basically told me they had "done all they were going to do and spent all they were going to spend" on this vehicle. Tried to tell me that all of the items I described "could not be cleaned and were permanent stains/marks"...and again, the "sales threat" of "you don't have to buy the vehicle if you don't want to...because we will simply "fully recondition it" and put it on the lot with a higher price tag"... to me, that was the admission of the lie he had told me minutes earlier that the vehicle couldn't be cleaned any better...what he was really saying was that he had negotiated a sales price that he either regretted (or that he was reprimanded for...?). As you can probably tell from some of my comments, I believe I did negotiate a very good deal for this vehicle...and that's the way it's supposed to work...right? WRONG!! If the dealer doesn't get the top end of the deal, "phase II" of the sales process goes into effect...nickel and dime the buyer at every opportunity and hope the buyer walks away and gives the dealer another opportunity to make a "better deal" with someone else. We eventually left with the vehicle "as is" and cleaned it ourselves. All of the stains and spots came clean with minimal effort...if only this dealer had realized the value that such a small gesture/effort would have produced during this frustrating process. It would have made a significant impact on my overall opinion of their "customer service " mantra. As it is, I walked away believing they "just don't care" ... unless they get a blank check from you to do what they want for as much as they want...Recent New Car purchase - :-)
by Seeingthroughu on 05/07/2017First off let me say, I had never been to Hudson Nissan before. Nissan helped me to find the car I wanted and Hudson had it. I live in Florida and with them being in South Carolina, I asked around and I heard nothing but good stuff. They… even get a 4.8 star rating on google. I can certainly attest to why now. My experience was incredible. Because I was not there in person it did require a little more work than usual, but albeit the whole deal was done over the phone and Internet. Ron Hannon in particular went out of his way to make my deal happen to where I wanted to be... and he did.! All without leaving the comfort of my own home. To boot he even had the car hand delivered to me with a full tank of gas to Florida all the way from South Carolina.! I never left my house and got this whole deal done thanks to Ron.! He deserves an award. He's a straight shooter and I wouldn't hesitate to send anyone his way ever. I'd definitely recommend Hudson Nissan and Specfically Ron Hannon and the Driver Bill to anyone... anytime, anywhere.! I definitely give them a 5 star rating.! I'm very happy with my new car purchase- but what makes it 5 star to me was they never left the person out of the equation. Not often found these days.! Thanks for all the hard work and for getting me my new beautiful 2017 Nismo 370z.! I love it.! If you want to be treated well and get the most fair deal and best customer service... look no further than Hudson Nissan.! I'll be going back for sure.! B.Brooks - Jacksonville,Fl.Amazing experience!
by James01 on 03/14/2017I've purchased six vehicles over the years. Four of those were new car purchases. I'm happy to say that Larry Allen and the team over at Hudson Nissan gave me the best car buying experience I've ever had. Thank you guys for exceeding my… expectations on every level. You've definitely got my business the next time I make a vehicle purchase.Most trustworthy Dealership I've ever worked with
by Daltowi on 02/17/2017One of the best experiences in car buying I've ever had. Sales staff was fair and I felt like I received a good deal. They made a fair price on my trade and discounted the new vehicle to a point where I was satisfied. Will buy from… again.2nd Rogue.
by herbiemathis on 12/29/2016updated 01/05/2017Went to replace our Rogue that has been totaled. No pressures. No issues. Found one with third row seating. Marvin was our sales rep and was awesome.Awesome
by dbocky6 on 12/23/2016Was a very easy place to work with, everyone was very nice and helpful. Larry answered every question I had and if he wasn't sure of the answer he would find out for me. The process went smoothly for buying a new car!Easy trade and buy
by DanRipley on 11/13/2016Went to trade one vehicle for another. It really could not have been easier. Conor Stickney made it a great experience. Thank you very much.Myrtle Beach Buyer!
by myrtlebeach1 on 07/29/2016Yes we drove in from Myrtle Beach to Hudson in North Charleston... and yes it was worth it! Great people, great customer service and pricing. It is a 5 star dealership!Two Excellent Car-Buying Experiences
by cutigermer on 07/12/2016I had a second wonderful car-buying experience at Hudson Nissan! Conor Stickney made it a great and enjoyable process and I will definitely recommend Hudson to others. This was the most relaxed car-buying experience I've ever had and will… be a repeat customer. Thank you, Conor for being a great salesperson!Excellent & at Ease Buying Process!
by jms1214 on 06/24/2016We just bought our very first brand new vehicle through Hudson Nissian of North Charleston & we worked with Mike Lam. He was very informative, supportive with our budget & did not try to push us towards anything we else but what we wanted.… We are very happy with our new 2016 Nissian Rouge S.
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About our dealership
10-Day Pre-Owned Exchange Policy
Our goal for every purchase is 100% customer satisfaction. That’s why our customers are able to exchange their pre-owned vehicle up to 10 days after purchase if you feel it doesn’t meet your needs. Cars are a major investment, so we want to make sure you love what you drive.
Complimentary Home Delivery within 250 Miles
And if you’re further away than 250 miles, we can still deliver your vehicle for a small fee. Just ask us for details!
Nissan Maintenance Included
Enjoy oil changes for three years on all New Nissan purchases and one year on all Pre-Owned Nissan purchases.
Lifetime Nationwide Warranty
It’s our job to make sure you’re taken care of long after you leave the lot. With unlimited time and unlimited miles, our Lifetime warranty comes standard with all our new and most of our used vehicles, Asian and American made, 5 years old or newer, under 100k miles. Have peace of mind knowing you’re covered anywhere in the US or Canada.
25+ Lenders
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (4)
- English
- Tagalog
- Chinese
- Spanish
That's pretty much the same negative experience I has as well. They seem to have a "just Give us the check and go" attitude full of empty promises, lies, and omissions. I won't make the mistake of returning to them for anything.
by tiswim3273 on 09/13/2018