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Customer Reviews of Low Country Volkswagen

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67 reviews
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  • Great Customer Service!

    5 out of 5 starsby J Hirsch on 02/22/2025

    Amazing attention to details- really go the extra mile to get you what you want. Amazing customer service. Andrew and his team are truly 5 star!⭐️
  • Honest dealer!!!!!!

    5 out of 5 starsby JN on 08/04/2023

    They are honest we shopped for a new car For months back in 2020 not a one compared to the compassion The honesty The friendliest service I called about the Tiiguan we saw on their lot as we were. Car shopping on a Sunday When I spoke to the salesman on Monday About the car we made a appt he had that specific car out and waiting for us when we arrived low country Volkswagen was the only Dealer to do this they all talked a big game on the phone but no one treated us so well As low country Volkswagen Their service department is just as wonderful To be honest I enjoy editing in my car to be Serviced that’s how wi servile they are Thank you Low Country Volkswagen We love our car
  • Low Country EV (Expert-Value)

    5 out of 5 starsby Dave on 05/23/2023

    Knowledgeable and professional staff. I've been dealing with this dealership for years and they are always helpful and friendly. No big dealer arrogance just down to earth regular folks who get the job done in all areas, sales, service, parts and finance.
  • Great service and friendly personnel. Highly recommend.

    5 out of 5 starsby Houndduet on 10/19/2022

    The service department was efficient and friendly. Service on our Beetle Convertible was performed in a timely manner and future service was recommended and a cost estimate provided. The experience rated 5 out of 5 stars.
  • Amazing salesman

    5 out of 5 starsby Joe B on 10/08/2022

    The dealership is amazing my salesman was experienced, helpful and got the job done quickly In these tough times this dealership is not marketing it’s cars up with these fictitious add ins or dealer fee You pay only sticker price and of course taxes and dmv fees THATS IT They prep the car in one day and have you on the road One of the best dealerships I have bought from in my 35 years of car buying I am truly happy I found them
  • Good job. Thanks

    5 out of 5 starsby Robert Evans on 09/13/2022

    Courteous and through.
  • Better than the other dealers

    5 out of 5 starsby DJ on 09/01/2022

    They were up front with all information, added no additional fees, and were able to procure the right car for the right price.
  • No markup-no unwanted dealer add-ons

    5 out of 5 starsby Tom A on 08/20/2022

    We’ve been taking our Audi to this dealership since it came off warranty and they’ve always been helpful, responsive and lower priced than the Audi dealer while using Audi diagnostics and Audi parts. When we ordered our ID.4 we chose them to be our delivery dealer when it became available. Candidly I was worried that they might markup the MSRP, add frivolous dealer installed options or find other ways to increase the selling price as other dealers have been known to do in this time of scarce new BEV’s (battery electric vehicles). Happily the team at Low Country VW has done nothing of the sort! They have been friendly, helpful and refused to profit from the short term demand and have taken the view of making long term customers that will want to buy from them in the future and refer there friends and family. Kudos to LCVW!
  • Stunning new wheels

    5 out of 5 starsby Jackie S on 06/01/2022

    They are eager to please. Friendly and professional.
  • Great Attitude

    5 out of 5 starsby Terry Sutton on 05/10/2022

    We purchased a new Atlas and couldn’t be happier. Steve and the entire sales team took great care of us. I will be happy to recommend Lowcountry VW!
  • Don't "LEIF" without a car!

    5 out of 5 starsby K Jones on 04/22/2022

    We impulsively stopped by to look at cars and bought the 2022 Taos from Leif. So fast. So easy. Actually one of the easiest transactions we have ever had buying a car. If you're in the market for a new VW, go to Low Country!
  • Bought Certified Pre Owned Vehicle

    5 out of 5 starsby Thornton on 04/19/2022

    Super friendly staff. Knowledgeable and patient.
  • Great everything

    5 out of 5 starsby Corey Sullivan on 04/07/2022

    Straight forward and easy. Couldn't have been smoother. I gave them the keys, and a little later they brought them back. Easy peasey.
  • Great Experience

    5 out of 5 starsby Nan Young on 01/27/2022

    We had not really planned on buying, just a scouting expedition, but our salesman was so helpful, he found us the perfect car almost immediately.
  • Best Sales Experience Ever

    4 out of 5 starsby Linda G Jenkins on 01/04/2022

    I truly enjoyed my experience at Lowcountry VW. My sales rep, Steve, answered all of my questions and restored my faith in car salesmen. In fact everyone, from the receptionist to the business manager, made me feel confident and comfortable about my new purchase. I will definitely be using Lowcountry for years to come.
  • Taos purchase

    4 out of 5 starsby Allan V on 12/01/2021

    Glenn and sales managers were great. Took longer to get car than told. Mileage on care was way off. When I agreed to buy car I was told it had only 2000 miles, then told 4000 miles, when I finally got the car it had 6500 miles. The car was also very dirty and not detailed inside at all.
  • Cade was an excellent salesman, we wasted no time,And my car is great

    5 out of 5 starsby Debi Hutto on 07/20/2021

    Volkswagen in Mt Pleasant Are very quick And get you what you want, Easy, Friendly, Courteous Thank you My second Volkswagen, Different style and make 2 years coverage on all checkups
  • Top notch people and dealership

    5 out of 5 starsby Hanoch Thompson on 06/25/2021

    Top notch people, very customer friendly, a+++ plus all around
  • Pre-owned sale

    3 out of 5 starsby GP on 06/24/2021

    The sales representative was very responsive and knowledgeable. I purchased a pre-owned car which I have done many times in the past. The sales rep vacuumed and washed the car but it was dirty. I’ve never purchased a pre-owned car that was not detailed. I feel that was a big miss on behalf of LowCountry VW. It would be easy to blame the sales rep but it is not his fault…this is a flaw in the management of LCVW. I would recommend LCVW for new cars but not for their pre-owned offerings
  • Happy Customer

    5 out of 5 starsby Terri James on 06/17/2021

    Awesome people great atmosphere and an adorable puppy set the perfect mood!
  • Happy Camper

    5 out of 5 starsby Bill Olsen on 06/08/2021

    Leif and Bryan made my purchase a very good experience. They were both professional and personable and were attentive to my questions and needs.

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