Customer Reviews of TLC Motors
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Unprofessional and inconsiderate
by Leslie on 02/16/2020I called Saturday morning to make sure the vehicle I was interested in was still available. The man I spoke to said he was with someone but would call me back in 10 minutes. After 45 minutes with no return call, I called back again. I spoke… to Christian, who checked to see if the vehicle was available, and said it was. I told him I was driving pretty far (50 miles), that I was pre-qualified for financing, that I wanted to purchase the vehicle, and wanted to be certain the vehicle would be available if I drove that far. He said no problem, come on down. I told him I would be there in an hour and a half. I drove the 50 miles and arrived an hour and a half later, and they were in the process of selling the vehicle. But it’s not even that, Christian could have cared less. No apology, just “I don’t know what to tell you.” I reminded him how far I had driven to get there and that just an hour and a half before he had assured me the vehicle was available. He said “We have a deposit program,” which he at no time did he mention when I had called earlier, or I would have put a deposit down. I asked him why he couldn’t have just held it till Noon when I told him I would be there, he said people say all the time they are coming and don’t. I reminded him that I had told him earlier that I was pre-approved, which should have been an indication I was serious. Again “I don’t know what to tell you.” Christian is very cold and inconsiderate. Will not be back to this awful, unprofessional place.
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About our dealership
We don’t just sell cars and trucks, we sell a LOT of cars and trucks. We’ve got the biggest selection with the best prices in the Upstate area from Ford, Chevrolet, Jeep, Nissan, Toyota, and more. That high sales volume means we don’t need the big markups on our vehicles like other dealership do. Instead, we pass the savings on to you — we’ll even show you a price comparison report. If you buy your used car, truck, or SUV anywhere else, you’ll pay too much.
What sets us apart
We’ve been selling great vehicles at even better prices for more than 30 years in the Spartanburg area. Our vehicles undergo an in-depth multi-point inspection and reconditioning before they ever make it to our lot, so you can shop with confidence!
TLC Motors is honored to be consistently recognized by the public as Spartanburg’s Best Used Car Dealer year after year. We are committed to providing a car-buying experience that is seamless, stress-free, and enjoyable from beginning to end.
Amenities
- Complimentary Drinks
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television