AutoNation Subaru Hilton Head
Customer Reviews of AutoNation Subaru Hilton Head
Review type:
Outback Review
Warranty items
by Bruce Carrington on 05/07/2025Brandon in Service got me in and out to my loaner vehicle quickly. Two minor warranty items were corrected in one day.Hi Bruce, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Routine Maintenance
by Tim McGowan on 03/26/2025AutoNation Subaru is fantastic. They took me in a little early, kept me informed on work done and had the friendliest staff. I left with a fully maintained car and a car wash on top of it. I HIGHLY recommend them!Hi Tim, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Outback Review
by Kathy on 05/08/2024Great car. The dealership is great and easy to work with.Hi Kathy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best yet
by Mr MikeL on 03/06/2024No pressure,answered all questions,honestly stuck be everything we talked about. We talked with Blake Peters,we would buy again. ThanksHi, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Leasing a Subaru at AutoNation
by Sharkster on 02/15/2024updated 02/20/2024This has been my second car that I have leased through Subaru at AutoNation and as usual it's been a great experience. Everyone there is friendly, nice and accommodating. A great group of people especially Brett who took care of me.Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Sale
by JUTYWILL on 02/09/2024Quick, efficient no pressure sale experience.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Quality service
by Scott Curley on 01/24/2024Service Department very professional and communicative.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Barri was wonderful to work with. Process was seamless.
by T Wittingham on 01/10/2024The sales process was very easy. Unfortunately they did not have the car I was looking for however I was able to order from another one of their locations and have it delivered here.Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Loving my new Forester Touring
by Sobosue on 01/10/2024No pressure, spent several visits and extra drives.Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
I highly recommend this dealership.
by Kathleen Eyet on 11/16/2023Charles Francis and his team are the best! Wait time less than an hour, car serviced, reasonable cost, car washed and vacuumed, comfortable waiting area. What more could a girl ask for. Thank you.Hi Kathleen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great place to buy a car
by Thomas on 10/18/2023Sales and support staff very knowledgeable about the vehicles and very helpful.Hi Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great trade in experience
by Allan on 09/29/2023We had a great experience purchasing our first Subaru. We came in for a test drive for two different models, left to compare the vehicle with a test drive from different brands, and came back to make a good deal on a Subaru Forester. It… was a great experience working with Barri and the finance team who negotiated fairly with us for a great trade-in value for our car and ultimate sale price of the Subaru. We never felt pressured.Hello Allan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer focused dealership
by Amanda on 09/20/2023We started out kind of rough, but once we were able to communicate effectively, this dealership went out of their way to make sure I walked away a happy customer. Barri was not high pressure, which I appreciated, and they worked with me to… find a fair deal on a great car.Hi Amanda, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Pleasantly surprised
by Kerry K on 08/17/2023I had been hesitant to shop in this climate for a car but I found one at Autonation Subaru Hilton Head that checked off all my boxes. It was painless, the staff was super transparent and knowledge, they had many avenues for my particular… situation and I ended up in a car that I really love. Thank you!Hi, we are pleased to hear you had such a positive experience with us, Kerry! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Needed oil change
by Bryan on 07/06/2023Stopped on way done to Georgia needed oil change they got me in with no appointment and out in about an hour.Hello Bryan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Don't waste your time
by A very disappointed person on 05/17/2023After much research on the car of choice and the dealership I contacted this dealership about a car. After many exchanges with Blake Peters I had scheduled a test drive-pick up of a car. The car was being detailed and held for me. I called… 3 hours prior to the appt to make sure they had the car ready to go, as it was being detailed the day prior. I was reassured the "manager was going to pull up the car up front and hold the keys". After a 2 1/2 hour drive (which they knew we were 2 1/2 hours away) we got to the dealership to find out the car was sold.They had said another dealership got it while being detailed and sold it. So much for the "Dealer agrees to hold the Vehicle for 24 hours from the time of vehicle reservation". After many text and calls to Blake there is no response, not even I am sorry. The lack of customer service was very disappointing to say the least.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Quick, knowledgeable, and customer focused
by Allie on 03/08/2023Working with Adam was a breeze, I walked in looking to explore my options with leasing a new Subaru as I had previously been looking to purchase a used car. He walked me through the available options and the sales team worked with me to a… point where I was comfortable, always with a positive attitude and with my main concerns/needs in mind. Ultimately I was able to drive off the lot in a car that was far better than I thought was in my budget, and was not made to feel pressured at all along the way. Overall a very trustworthy sales team at AutoNation Subaru!Hi Allie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sell me a car
by TB on 02/16/2023Very friendly and helpful staff in all departments.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Outback
by Barbara on 02/01/2023The service was excellent, everyone was friendly and courteous and kept me updated on my service.Hello Barbara, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Best vehicle buying experience ever!
by Happy Crosstrek owner on 01/26/2023Blake Peters made this the easiest buying experience I’ve ever had, just outstanding in all all around customer experience!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service at its best
by Victoria on 01/25/2023My first service appointment was made at the time I purchased my new vehicle. Service rep came outside and greeted me when I pulled up to the dealership service area. It took exactly as much time as I was told it would and cost exactly what… I was told it would cost. All around wonderful service.Hi Victoria, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Kathy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Andrew Newton on 05/09/2024