ALM Hyundai of Florence
Customer Reviews of ALM Hyundai of Florence
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5 reviews
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Bad vibes, conflicting info, went elsewhere
by Localguide on 03/16/2025Negative vibes..too many unanswered questions, glad followed my instincts, traveled little further received acceptable deal and with comfortable vibes…$3500 on add ons!?
by J Smith on 06/22/2023These guys play reindeer games. Go somehwere elseBeware of deceptive pricing / substantial hidden fees
by Tom on 05/17/2023Very deceptive pricing. Found out from them that: "all of our certified pre-owned vehicles have an additional $2999 fee on them for the inspection/reconditioning/certification process." I have never encountered another dealer that did… not include this in the base price of their used vehicles. Try finding this fee on their website - you won't find it on any vehicle's page, not even in the "detailed pricing" section. ALM appears to be intentionally deceptive on this. In my opinion, the only thing they are good for is getting another dealership to price match ALM's falsely deflated prices.Rip-off
by Mark on 02/03/2023Beware buyers! False advertising on price! Son drove 1 1/2 hrs to dealership to learn the car had ‘extras’ to car which added $4k to the advertised price! False advertisement? And that the car was in an accident which was not disclosed on… website!!!Car fire after 6 months in the shop
by Brit on 11/27/2022Edit: I got my car back after 6+ months. The engine that was replaced here CAUGHT FIRE while I was driving within 48 hours of picking it up. Not a small fire. Like 8 ft flames, car totaled, firemen shutting down the street FIRE. And… shocker: ALM hasn’t called me back to try to make this right. Guess I’ll have to handle this on my own also. Good luck getting a call or e-mail back, let alone your vehicle. It has been almost 6 months and even Hyundai corporate is having a hard time getting calls back. When we do get any information it is incorrect. I have been told multiple times that I should have my car "in two weeks" beginning about 3 months ago. All I have asked for is an honest update and I get either rudeness from Tricia or a lack of response from Joey or Ken. Also when I originally left a 1 star review someone named Eve reached out stating they would take over communication and make sure I was kept in the loop and asked me to change my rating. In good faith; I did. Have not heard back from her at all since then. This place is unethical and dishonest.
About our dealership
Welcome to the ALM Hyundai of Florence website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Hyundai car, truck, or SUV you will find it here. We have helped many customers in or near Florence, Darlington, Myrtle Beach, North Myrtle Beach and Conway find the Hyundai of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. ALM Hyundai of Florence has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area